I couldn’t check in

Outstanding

Outstanding

This property can easily score 5 star reviews but I felt the service was quite aloof and lacked the warmth I expected while escaping the hustle and bustle of Dubai. I booked the hotel on the day of given the steller reviews and would have extended my stay but felt the check in staff didn't make any effort to make me feel welcome. It was off season so they could have easily upgraded given the rather empty property but instead put us in a room where there was no view of anything, and a stale smell. The room was spacious and impeccably clean and well equipped but at the other end of the hotel. The next morning at breakfast the maître d' was more dismissive than welcome. He lacked any hint of warmth and rather than making us feel welcome, he reminded us of the breakfast closing time. I felt the junior staff was quite kind and helpful but the staff with authority failed at establishing a culture of warmth at this place. It was just stale. It's a shame because the property is so beautiful and can actually be such a warm and relaxing place. This was mu first time staying at an Oberoi and I must admit I don't have any resson to return. The management really needs to spend time training their senior staff and building a culture of warmth at this hotel. Whats the point of leaving Dubai if you're gonna get the same rushed and impersonal service?

Just superb

Pure luxury. The garden room was very spacious. The staff were very attentive around the whole resort. There

Pure luxury. The garden room was very spacious. The staff were very attentive around the whole resort. There

Really nice hotel. Went there in August/ September for a couple local gateway during COVID times. Very spacious room with nice pool/sea view and just a short taxi ride away from Dubai. Very relaxing place for a couple. Beach is very nice, better than other Ajman hotels.

Amazing

Very welcoming, considerate and warm service. Spacious and nicely appointed rooms. Great pool area (pity that it’s not facing the sea though) and beach strip. Has that luxury boutique hotel feel overall. Only shortcoming was that only a single restaurant was open due to Covid capacity restrictions.

All was wonderful only sea was dirty because ships empty their rubbish in the sea

Food amazing , excellent quality, friendly staff

The whole thing was great - but the staff were out of this world

Excellent room and best hospitality

Excellent room and best hospitality

Everything is excellent and outstanding from staff to the rooms and restaurants.... etc

Everything is excellent and outstanding from staff to the rooms and restaurants.... etc

Clean quiet and close to the beach. The pool is not that private. People walking outside can see the pool

It’s the best resort in UAE! Exceptional service in a perfect resort!

What i liked the most is that all areas are spacious the living area, bedrooms and the bathrooms. The big pool, Netflix, interior design all perfect.

Lovely stay and overall fantastic facilities. Only minor comment is that balconies would benefit from sun loungers.

Lovely stay and overall fantastic facilities. Only minor comment is that balconies would benefit from sun loungers.

Excellent resort with great facilities. Fantastic service.

I had booked and paid for a king size bed. Instead I got two single beds joint together. I noticed it late so there was no point in complaining.

I had booked and paid for a king size bed. Instead I got two single beds joint together. I noticed it late so there was no point in complaining.

Beautiful hotel, not much in the area but good for a relaxing break. Food is amazing and service excellent

Best hotel ever stayed at.

Lovely property. Minor inefficiencies with front desk/concierge etc, but more than made up for by overall experience.

The breakfast experience was terrible. You would need to find out for yourself where the different things are. however, my worst experience was with the omelette, which i ordered that had extremely bad smell, and no one bothered when i complained and basically, i had no breakfast afterwards.

amazing greenery and location to a clean beach nothing not to like

it was great experience espcialy for us as a family with 3 kids . The villa so nice & spacious . Staff & food are great .

Very good. Excellent reception; very engaging Chef, and helpful staff on the beach.