I was charged more than the price I was promised through Expedia and I did not receive a room with 2 beds as I requested. Jermaine at the front desk was awesome and settled the overcharge the following morning. The room smelled terrible and the window could not be left open to air it out as there was a fist sized hole in the screen. The sofa bed in the room lacked a mattress and was scratched by a cat. I was told this was the last room they had left.

Property was misrepresented. It had no pool and when we got there they didn't have a room for us. Full of people living there. We had to go find a different hotel.

Nothing Dirty roomi asked to cleanup no answer I asked to change the room no answer either I would not recommend this place to anybody Run fast from this place

Area was a bit shady and it’s right along a busy highway. The hotel corridors and room itself were deplorable. The furniture was ripped and stained. The dresser was extremely worn, marred, and looked dirty. The tile floors were sticky and I had dirty feet after walking barefoot on it. The blinds didn’t go all the way down no matter how much I tried to lower them. The cook surface was extremely dirty and deteriorated. If it wasn’t so late and we were so tired, we would have changed hotels. Very bad experience.

The whole building smelled and was dirty the bathrooms were dirty and the hotel was loud at night and you can hear vehicles all night long due to being by the highways

I made a reservation 2 to 3 weeks ahead of traveling, at the time of check-in I got told that there was only one room available Handicapped. After showing the clerk my reservation documents he made a phone call, which took 10 to 15 minutes. After he got off the phone he simply stated that they had no rooms. Are you kidding me. Then the hotel charged my card for the first nights stay. I had to scramble to find another hotel as the area I was staying had some big events that weekend and there was not much available. Luckily I found something. So the next morning I call my credit card company and then the hotel. After asking for the manager, who was unavailable, I explained the situation and asked that the charged be refunded. He had to discuss this with the Manager and would get back to me. Well surprisingly the clerk, NOT the manager, called me back. The charged was refunded and he apologized stating this should NEVER happen. My response, Thank you but it did, hopefully this does not happen to someone else. Don't bother to book or stay at this hotel.....it is not the cleanest or easiest to get to and comes across as extremely low budget. FYI....I normally do not post an experience, but this needs to get out there.

I need my refund because there is no room available

Friendly staff. Clean rooms. Only problems we had was no Internet and there was a broken drawer just sitting on a shelf with sharp screws poking out of it. Staff was very polite and friendly

Everything

We put our clients up in this hotel while we were working on their home and it was an absolute disaster. They checked in and after a hour in bed they were covered in bedbugs. The front desk we easy to work with as far as refunding the stay. They did not seem at all surprised about the bedbug situation. So at 10:30 at night, me and my clients had to find a new hotel for their family of four. I do not recommend!

Walking, shopping, quite and nice environment.

Weekly rate beats all 3rd party apps, just ask!

This property was so dirty, it has Roaches, and towels was dirty, widow was dirty

There is croaches in the kitchen area I have proof to show.

Lots of shopping and dining options but they close kind of early nothing open very late around here also the property outside was cleaned for this hotel but when I got my room I did not get clean Linens one of the times and it was like they had skipped cleaning but most of the time is very nice neat clean and fresh linen

Rude desk clerkr

Checked in, it smelled like urine in the hallways. The room was dirty especially the bathroom fan. Live roaches running around the counter top. Front seat was very kind and gave me a refund. I did not stay longer than 30 mins.

I have never experienced such a bad hotel. The police frequently came there, I changed rooms 3 times in my 6 day stay. Roaches in one room, toilet not flushing in another, the last one no heat. Such a bad experience and a waste of my money.

There was roaches in all the units we tried staying in in the hallways and everything then had to wait for a refund after spending the rest of my money just crazy and then the manager acted like it was normal.

Online shows there’s breakfast included which it was not. Only bar soap provided in the bathroom.

Front desk lady was super nice however the first room had roaches in it that I immediately found one on the wall and killed it and multiple dead ones around and the second room same thing - they said they provided a refund just waiting for it to it my account back -

Burt holes on every surface. Marks on the walls. Roaches running around at night

We had dirty bad and bathroom was in horrible condition.

Just needed a place to stay for one night. Was a quiet little place. Although the fire department showed up, and when we went to check out the next morning we sat in the lobby for 40 minutes with no service eventually we just left. Thankfully we paid upfront when we arrived the day before. Other than that. Nice hotel, affordable.

ROOMS ARE SPACIOUS QUESTIONABLE PEOPLE AROUND

Horrible customer service. Bed bugs and lock in door did not work. No other rooms available. Ended up leaving. Need refund

Rooms were clean and cozy

No rooms availble after arriving to property.... expedia over bookded

Floor was dirty and shower head need a replacement

There were no rooms when we arrived and was told there will not be any available tonight. We are now trying to get our “no cancellation” reservation cancelled. We are also trying to find another room.

This hotel was nasty , the toilet over flooded and ruined my kids clothes , they didn’t clean the room. The hotel was just giving low budget and gutter butt nasty .

Itvwas great could have been a little cleaner. Staff was excellent