Really helpful staff and lovely bedroom

Very nice spot for a stop over good room / friendly staff / interesting building / on the river

Staff were friendly and helpful. A good Riverside Hotel/pub Direct access to Riverside footpath and cycleway, quite close to, but a bit of a climb to walk into the main town of Exeter

Perfect, can’t fault any element of our stay. Staff went above and beyond.

Very Good, room was nice, although too hot even with window open and two vans running ! Service for breakfast and dinner very good and nice food.

Lovely hotel in a fantastic setting. Staff are very friendly and the ambience is superb.

Lovely. Will stay again.

Second time we have visited. Will continue to be our base in Exeter

Perfect location for city stay with parking, which is always at a premium in Exeter.

Loved it, unique, will visit again, hopefully

Lovely local walks and waterside location

The location is great. Our room was lovely comfortable & clean. Our bathroom shower door was damaged so it was difficult to adjust the temperature of the water without soaking the floor. The shower head needed descaling too as the water was spraying everywhere. There were no tables for dinner so we had to go into Exeter to find somewhere to eat. The car park was full so my other half was unable to park until we came back later after dinner. staff were all very young and didn't engage with guests. It used to be a lot friendlier here during our previous visits.

Great view of the river, nicely furnished room. Tasty breakfast

Great view of the river, nicely furnished room. Tasty breakfast

Fantastic stay once again , will be back soon

Fantastic stay once again , will be back soon

The situation is ideal. On the river by the weir and walkable into the city centre. The room had a wonderful view out over the river and we were fortunate that the weather was such that we could enjoy it.. Both the room and the bathroom were of a generous size; felt spacious. However, the experience could be improved by attention to detail. At some point a notice had been affixed to the wall and its removal had damaged the decor which had not then been repaired. The large bathroom was heated by a puny radiator. Not nearly big enough to heat the room nor to hang towels. Strangely there was no towel rail nor shelf by the wash basin. Further, among the toiletries there was no body lotion and no shower hat. This latter was essential given that the over bath shower head is fixed at ceiling height. The major facility missing in the bedroom was a fridge. An appliance provided in almost all hotel rooms these days. There was no lack of space to install one. We ate dinner in the restaurant on our second night. The food was well presented, portions generous and very good value for money. In summary, something of a curate's egg.

Easy, comfortable and friendly staff. Access is great for the city centre and own car park is fantastic. Didn’t get chance to eat but food looked delicious. Would highly recommend.

Very clean, nice accommodation and a very nice breakfast. it’s location close to the centre of Exeter with parking also great - All the staff were really friendly and welcoming. would definitely come back.

Very clean, nice accommodation and a very nice breakfast. it’s location close to the centre of Exeter with parking also great - All the staff were really friendly and welcoming. would definitely come back.

Absolutely fabulous. Great room. Fantastic, polite and friendly staff. Will definitely stay there again. Thanks MOTE!

Location next to the river was great

The hotel is in a good location. The rooms were very spacious and had everything needed. I wasn't keen on the waterfall shower as I didn't want to wash my hair but that wasn't a deal breaker. Good breakfast in a very lovely restaurant at an extra cost.

Excellent stay . Bed was a bit hard and ceilings quite low. Otherwise accommodation spacious and very clean. Evening meal was fabulous and breakfast also really good. Service througout was fantastic. Will definitely return.

Lovely little hotel close to everything, would definitely recommend it and stay again.

Description of Suite a fraction misleading. It was semi basement subsequently rather dark. The 'Juliet Balcony' was a Patio which reminded me of a Prison exercise yard with a high unsightly glass and metal screen (I've not been in prison!!) There really was no view of the river as too far away and view blocked by overgrown weeds, bushes and trees as outside garden not in use, which we are disappointed to not have known about.

A wonderful stay in a unique spot right on the river. A short (but steep) walk into the city centre, and a riverside walk to the Quay and a variety of bars and restaurants. Our room was excellent, breakfast good.

A wonderful stay in a unique spot right on the river. A short (but steep) walk into the city centre, and a riverside walk to the Quay and a variety of bars and restaurants. Our room was excellent, breakfast good.

Really impressed with the rooms. Well decorated and maintained. Staff very friendly and helpful.

The location was lovely right next to the river Exe in an old water powered paper mill overlooking a weir. The staff were attentive even though they were very busy. My room was spacious and clean with a modern bathroom and great shower with a beautiful view of the river. After driving three hundred miles that day the large comfortable bed was a very welcome place to be....I slept like a log and hardly moved. In the room the coffee and tea making facilities were very good also supplied with nice biscuits and a nespresso machine. Breakfast was also very good and cooked to order and delivered by friendly staff. I'd definitely stay here again in the near future!

The room was lovely with a river view, the downside was it was very hot but they supplied a good quality fan. A major issue was no WiFi (as we run a business we ideally needed to check/respond to emails) which when reported the staff said it was a technical problem which was being reported. The stay was overall very pleasant.