Staff was freindly and helpful. Breakfast was pretty good with a lot of options. Parking at the lot across the street was great as well.

Clean and convenient.

Excellent customer service. Clean and spacious room.

Lonely hotel in the centre of Flagstaff. Easy parking. Excellent breakfast included and free coffee . Gym and laundry facilities. Rooms ategood size especially if you have a kitchen area. Good local bars and restaurants

Very clean with a great location. The room is outstanding.

The bed here was one of the most comfortable I’ve ever slept on. I loved it and want one for my home. Also, despite facing the train tracks, we never heard any noise. The windows are excellent. On top of that, the rooms here are enormous, the kitchens are well-equipped, the bathrooms have the best lighting and showers, the free breakfast is good, and the staff is super friendly. The location is ideal, too; you can walk all over town from here. My only gripe is that they charged me $9 to use a Visa card—what?!? I’ve never seen that except at mom & pop restaurants. These hidden fees are out of control. Do they really expect us to pay in cash? I didn’t want to quibble with the employees over it; it’s not their fault. But I will write to the company to ask them to reverse it.

Breakfast was great. $9/night parking fee was outrageous.

It’s very clean, modern and has great service. Loved the breakfast too. A must try if you’re in Flagstaff!

Front desk very helpful

Spacious and clean rooms, staff was amazing.

The service was excellent

The room was great, hotel was clean and staff was friendly. The location was exactly what we needed.

We stay each time we travel from Scottsdale to Flagstaff, great location, great staff, and highly recommended.

Attached parking for $9/day. Breakfast was great. Perfect place to stay if you want to be downtown.

Great person at the desk.

Mattress’s need to be change they are uncomfortable

Its spacious, clean and convenient

Very nice accommodations!

love the layout of the room, and the location is excellent with regard to walking to shopping/variety of restaurants. Best part is the staff. Joshua at the front desk was friendly and professional. Best of all, Rudy, the maintenance engineer, bent over backwards to help us with a unique vehicular problem. So happy we stopped here for the night.

We were in a nice suite with plenty of room but our room was adjacent to the stairwell where people, especially kids, stomped up and down the stairs till almost midnight every night. The hotel is pet-friendly. That's fine. But there was a howling, crying dog in the room next to ours for about a half day. The room had a "full kitchen," but there was no soap provided. We could have used the dishwasher, I suppose, to wash two cups, plates and glasses and a bit of silverware, but we got one tablet for the dishwasher. We used shower soap to wash our dishes. The thermostat was a mystery. It was 68 in our room the whole first day and we absolutely could not warm it up. The electric remote drapes were a mystery. Sometimes, all of the drapes would close, bedroom and living room. Sometimes, all of them would open. Sometimes, neither. We would just get lucky on that. The shower had two shower heads, a spigot and two control handles. We finally figured those out. One luggage rack. Had to ask for another. One cup of coffee at a time. We carry our own 4-cup coffee pot. One tiny bar of soap in the bath. We had an extra bed, a fold-out full-size sofa, but the sheet provided was for a twin bed. The room was large and the main bed was comfortable but for well-over $300/night, we expected more supplies and maybe a few instructions on how to use this mysterious room.

Wonderful place for families... maybe less dogs lol

We loved the stay nice and clean place

We were very impressed walking in. The lobby is decorated great and they had letters for Santa and a box for the kids which my daughter loved. Then seeing the elevators we were impressed again. It was large and looked really nice but over all the room itself sold us. The room is very large and we loved the kitchenette which we technically didn’t need but was a very nice addition.

Very clean and nice. Good breakfast options. Very friendly staff.

We really liked staying here, definitely coming back

Josh at front desk was very helpful with both hotel and local information. Room set-up was great with kitchenette and amenities.

Great stay

The front desk staffs are super smiling, friendly and welcoming. The room was super clean, hygiene and spacious. Even the bathroom was very neat and clean. The only thing which i dint like is they charge $9 for parking even after spending a lot on our room stays. Everything else was perfect.

Every thing you need while in Flagstaff is within walking distance. The train is a little loud but manageable. Make sure to stop in to Roosterbus men’s store if you are looking for cool men’s clothes. Enjoy!!

This is a great location for visiting Flagstaff, especially when you are bringing your dog along. This hotel is centrally located, making it easy to walk to parks, restaurants, breweries etc. plus easy trail access from the town. The hotel is so clean, comfortable and has everything you need. The staff was friendly and inviting, and they offer a yummy complimentary breakfast to start your day. The room was spacious, with big windows that brought in lots of light to brighten your day. Travelling with a dog is always a little tricky, but this hotel makes it easy. Dog treats at the front desk, a park right across the street, and if your furry friend is well behaved, they allow your dog to stay in the room unattended, which was much appreciated after our hike. I highly recommend this spot especially if you are just getting to know Flagstaff.

Upon check-in, we had a bit of technical difficulty where it took over 10 minutes for me to check-in. I also noticed the staff offering water to customers coming in but was not given that option. The purpose of selecting this hotel was the indoor pool but it was disappointing that the pool was closed during the indicated time (9am - 10pm). Our last day, we were informed the pool should be open when the locksmith opens and there is nothing wrong with the pool; but only to find out they had to test the chemicals again which will take another hour; which was already time to check-out. Overall, my stay was a bit disappointing.

The hotel is pretty new and we enjoyed our stay. The "Maps" app got us to the general location but didn't quite get us to the hotel. The "Owl Cafe'" is just down the street a few blocks from the hotel and it was excellent!