Very clean and very close to town lovely room with onsuite Everything was clean and tidy and bed was spotless . Close to down and checkin easy and friendly and very helpful. Had a parking space which was right outside the door which I wanted . Thanks

Very friendly and helpful reception.

Clean room. Friendly staff. Comfortable bed. Lovely and warm room

At £55 a night, you know what to expect really – so expectations aren’t that high, you get what you pay for – fair enough. Judging by the photos online it looked adequate, and when we arrived the room was basic as expected, but clean and bright with a TV, fridge, bathroom with shower and tea/coffee-making facilities. So far so good. Unfortunately, that’s where the positives end. I can honestly say this was the worst hotel experience of my life. This is why – We were greeted by the hotel manager/owner, who initially was pleasant enough, checked us in no problems. Later that night when we turned in and went to the bed, the occupants in the room next to us, clearly drunk and on drugs, had a full-blown domestic in the early hours of morning. Shouting, screaming, furniture being thrown around/smashed, hitting one another, crying and calls for help. It was terrifying to be honest, and we felt trapped in our room with no way out as it kept spilling out into the corridor outside our room. When things had quietened down briefly, I was able to make my way to the lobby. As it was 2am, the place was deserted as expected, but on the reception desk there was a sign with some phone numbers to ring in case of an emergency. I returned to my room, and the chaos in the next room escalated again – so I rang the number twice, but no answer. I tried one more time, and planned to phone the police if there was no answer. Eventually the manager/owner did answer. He seemed harassed that I had woken

Welcome was fine including a call earlier in the day to check what type of room we required. Room was comfortable enough, bit strange having a full size fridge in the room though. Could have benefitted from a bit more of a clean (blinds especially) and a coat hook and some hooks in bathroom for towels. Also a hand towel and a bath mat would be helpful. Room was paid for including breakfast, but this was non existent on either of the days we were there (we weren't up late or particularly early either).

It's difficult to be objective with the level of disgust I'm feeling, but here goes... The standard and size of room, the cleanliness of the bathroom and overall value for money couldn't be faulted. The £5 breakfast consisted of pre-packed pastries, some fruit, and various breakfast snacks - decent enough for a fiver. My issues with the hotel centre around the disgustingly rude staff member that begrudgingly 'greeted' me when I checked in. I emailed ahead to explain I'd be arriving around 11.30pm. The front desk was advertised as being open until midnight. When I arrived, at 11.20pm,I called the number on the front desk. A chap then appeared, and immediately made me feel unwelcome, stating check-in had closed at 10.30pm. After a night of work and a 2 hour drive, I didn't need this negative attitude. The staff member then demanded ID... I've never been asked for this in any hotel in the UK before. I presented my driving licence, and against my wishes, it was photocopied by the staff member. I was then shown to my room at the front of the hotel. The road noise was just about bearable, but a thick set of curtains doesn't constitute sound-proofing. I've tried to give a balanced review, in spite of being treated like crap. I will not be returning, and I will not recommend this hotel to anyone else. It's a service industry. If you don't like working in it, do something else.

You get value for your money

Very nice room, very clean

Perfect for our stay.

Very welcoming and happy hosts , the room and facilities were fresh and very clean. Highly recommended. I will certainly stay there again

I couldn't park which was a hassle, I had to park around 5 - 10 minutes away. There is limited parking which is great if you arrive early. The hotel itself was comfortable and ideal for my business trip. Staff were friendly and polite.

Great for getting to town and Rochester castle. The view from our window of staff quarter's not so great. Needs tidy-up

Friendly staff. Nice clean rooms and good rate.

Bed was very comfy. Room was clean. Needed more parking as there was nowhere for me to park.

Lovely old building and authentic pub, great rooms and staff.

Very Clean . Polite and helpful staff

Great value for money will definitely stay again when in this area spotless room and very comfortable bed

Room was okay but host was horribly rude. Will not be going back. Wish I’d looked at the reviews on other booking sites. Also, don’t advertise free parking when there are only 4 spaces for the whole hotel and there’s nowhere to park nearby!

As expected for the very reasonable price. The only downfall was the traffic noise directly outside the window.

The hotel is very well maintained. The room was a little small, but very clean. We could have used a couple of coat hangers though! As we had a side room, it was also quiet. We were lucky to find a parking space in front of the hotel. Once parked, we left the car and walked to Rochester, which is not far (about 20 minutes). There is an excellent take-away nearby in Gravesend Road called Good Luck.

Very nice

Hotel was lovely and clean , with a really nice room

Disgusting establishment. Cancelled my booking without telling me and laughed in my face. I had to sleep in my car. Not to be recommended.

Clean, well positioned, fan supplied, spacious, only downside was a very uncomfortable mattress

Decent place and decent value, although there was not adequate parking for all there was free on-street parking after 6pm.

Had a very pleasant night at the RBS hotel, perfectly situated for the train station & the local attractions. Had a very minor issue with my room which was instantly rectified. The hotel manager was helpful in every way I would heartily recommend this hotel

Had a very pleasant night at the RBS hotel, perfectly situated for the train station & the local attractions. Had a very minor issue with my room which was instantly rectified. The hotel manager was helpful in every way I would heartily recommend this hotel

Advertising free parking but only 4 spaces, I wasn’t always lucky enough to get a space. Noisy 3 guests above that were performing until the early hours, 2 single beds pushed together and it was booked as a double, uncomfortable. Nice bathroom and clean room. Strong curry smell in hotel which was nauseating at times. Drunk person walked in to hotel near midnight because door wasn’t locked. On check out manager didn’t say anything just held out hand for key, in his pyjamas at 7am

Bed linen, towels were spotless and cleanliness of rooms excellent. Drinks station in the room was well stocked. Room was a little too warm, even with heating off. Overall a lovely little hotel which we will definitely use again.

Bed linen, towels were spotless and cleanliness of rooms excellent. Drinks station in the room was well stocked. Room was a little too warm, even with heating off. Overall a lovely little hotel which we will definitely use again.

What a lovely family run hotel, very clean, beds comfortable. Tea and coffee in room aswell.. I know the website says no bed sheets ,but they do have them lol. Perfect stay . The only one thing that let it down was parking. Very limited space .

What a lovely family run hotel, very clean, beds comfortable. Tea and coffee in room aswell..I know the website says no bed sheets ,but they do have them lol.Perfect stay .The only one thing that let it down was parking. Very limited space .