Filthy, used sheets on bed in first room, Manager blamed his staff and also commented on the aircon which didn’t work. I swapped rooms for ok sheets, next morning saw how much the floor filthy, broken and loose tiles, broken light and bathroom smelt of urine. Couldn’t wait to get out. Could see all parts of this hotel were severely neglected and dirty. Totally misrepresented online. Don’t go there!!!

Staff amenities such as working refrigerator and TV were not provided. Attention to customer was lacking and the customer was made to wait more than 30 min to receive the keys

When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that. The location is good, the room was clean and there's a great little coffee shop next door.

When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that.The location is good, the room was clean and there's a great little coffee shop next door.

Location is really nice. Staff is really helpful and nice. Rooms/bathrooms are nice and clean

Good location to visit palace and silver pagoda and easy walk to riverside and busy nightlife area. In street nearby was large pile of dumped rubbish that did detract from immediate area but you could out to street 240 to miss this. Nice balcony to relax and wind down on.

Great hotel and good location for our brief stay.

Great hotel and good location for our brief stay.