The room wasn’t throughly cleaned. Found socks from previous guests in the couch. Iron didn’t work and had to exchange it twice. Front desk was by itself a lot of the times.

Good

I checked in just to drop my luggage and leave for a funeral. I noticed the restroom was not fully clean, but had to leave due to the time. When I came back to do a full inspection, my daughter and I had to wipe down everything and thoroughly clean our room at 12 midnight. I reported everything to the front desk. The front desk attendant stated they could possibly increase my honors rewards point. I told her I don't have honors rewards and I was not interested in signing up. The next morning I spoke with the manager who stated 40% would be deducted from my bill only to receive my receipt at checkout with no deduction. She asked if I wanted a cleaning that day and I replied no because I didn't trust it, especially if I've already cleaned it. The manager was not onsite during checkout. The front desk attendant called her and stated my complaint. I was informed the manager would contact me in the morning. So I'm waiting to see if this issue will be resolved.

The room was clean and quiet. Breakfast was good. All staff were friendly and responsive.

The staff from the front desk to housekeeping were awesome!

It was cool

I enjoyed my stay with my family, great staff, and the breakfast was good.

This was our first time staying at this particular hotel The overall experience was pretty good The staff is very nice. The hotel was fairly clean. The room was also nice and clean.

Traveled from Houston to Dallas to San Antonio for a family road trip. Stayed at all home 2 suites with a family of 6 and a dog. Fit all of our needs. Great staff. Great breakfast. Fitted all of our needs.

We really enjoyed our spacious room. It was a very pleasant smell walking into the hotel initially. The staff was very friendly. The breakfast had some sophisticated options which was a pleasant surprise

Very clean, great breakfast

Hotel was very nice. I would stay again!

Great hotel for family stay. Have a 3 star bc it took forever to check in as the only desk person was on then phone and the breakfast could really Improve

Enjoyed my stay. Breakfast workers were nice and accommodating

Staffing

The staff was so upbeat and kind. Breakfast stayed stocked and fresh. Great options for the whole family. Gas grills in the pool area was convenient. The hotel smelled nice and the AC worked like a dream. Definitely planning on staying here again for our next Galveston trip.

Nice

It was a quick 2 day trip to handle some business. The room was spacious and comfortable. Being able to have my fur baby with me was a plus.

Great stay for a solo trip passing through with my small dog, they had facilities for the dogs outside and staff was great. Nice clean comfortable and bright room.

I like how clean everything was in the room very specious inconvenience

Their breakfast, was super, poor, the guy that was in charge was great, but the food, very very limited , we end up eating breakfast somewhere else, they didn’t have only but milk waffles and cereal, first time I experienced something like that

Nice location

Good breakfast

Awesome!

Our stay was great but the breakfast was horrible! We left and ate somewhere else.

Only thing that needs work was the breakfast. But everything else about the hotel made up for it 5 stars from me only because i cant leave 6. Ill be staying here when visiting the coast from now on.

The property was clean and smelled like it was regularly cleaned and kept that way. The staff was accommodating and helpful when we needed extra towels.

The property is clean and smells good. The staff were great as well.

Lots of construction of roads in the area. Made it a little hard to get to the hotel. Hotel was in excellent shape

Very clean and nice. Great servi e

Staff very helpful. Property clean and quiet

Exellent. The breakfast is exellent and very clean.