Clean and quiet

It was difficult to keep the room at a comfortable temperature

♡

Rooms need to be cleaner and maintenance is lacking.

Staff was great, hotel was very clean and accommodating. It's tucked at the end of a commercial road so don't expect scenic views but that's about the worst of it. Overall very good stay.

Quiet. Convenient. Easy Parking.

Comfortable bed, convenient. Cute downtown area a quick drive away

The first night, 6/8/24, we were getting ready for bed around 11 p.m. only to discover our room 115 infested with bed bugs. The front desk attendant offered us a full refund and offered to call around to see if any other nearby hotels had any rooms available for five people. We accepted the refund (no documentation given). We went straight to the Ramada because the front desk attendant told us they had rooms available (this was midnight) because the Comfort Inn was not answering. We just wanted to get out of there and went straight to the Ramada Hotel, about 3 minutes away. The Ramada was entirely run down and short-staffed. We had to wait almost an hour to get a roll-out bed, bedding, and extra towels bc the room only had two queen-sized beds. The towels were still damn from not being thoroughly dried. We didn't get to bed until about 2 am. We were so disappointed with the entire lodging experience that we cut our trip short, checked out that morning, and drove back home (6-7hr drive) We are back home now 6/10/24 and have to hire an exterminator.

The entire staff was friendly and courteous. The facility appeared to be clean. However, the wallpaper was peeling in the sleeping area of the room and the toilet paper holder was about to fall off the wall. Rather than furnish bar soap, there was a body wash dispenser at the lavatory and another in the shower. One pump in the shower and it was empty. We had placed the "Do Not Disturb" sign on the door for about 45 minutes and evidently that was long enough to miss out on getting the room serviced. The front desk quickly got me towels and soap when I asked. Although we had an overall good experience, there was a general inattention to detail. Also, be aware the only ice machine is located on the 2nd floor.

Hotel was good and breakfast was great! I did NOT like the hairs in the bathroom that made it look I cleaned, now the ants in there.

Great location. Very friendly staff. Very clean facility.

New, clean & comfortable

Great stay! Room was spotless, comfy beds. Front desk staff was so nice and helpful. Good breakfast with lots of options and good coffee

Not sure what was going on but pepole talegateing in parking lot lots of young kids in area and pool over crowed with them

On dead end street

Staff was extremely friendly. Rooms looked updated.

Good breakfast. Near the great restaurant…Don Senoras

The carpet was heavily soiled. The beds were very soft. Way too cushioned as my back hurt upon waking. The bathroom was clean and Vicky in housekeeping was amazing.

Staff was friendly. Room was clean. Breakfast was nice.

Best breakfeast ever at this holiday inn

Employees at front desk were efficient and helpful with restaurant suggestions and help with Ref River Gorge information. The hotel was clean and our room comfortable. We used the clean, fully equipped fitness room and enjoyed breakfast both mornings with a variety of food choices.

Good spot, enjoyed our stay

When I took a shower my bare feet "bled" muddy water. This means the room rug was so soiled that my bare feet had become filthy duing the very few mintues I had been barefoot in the room. I've only ever seen this from hotels with outside hallways. I was shocked that the carpet could be so soiled. On the other hand, my room was perfectly quiet. It was away from the the highway but even on the highway side in the lobby and at breakfast etc it seemed perfectly quiet.

Nice clean room, very spacious room

Carpet was dirty and room had strong oder of old cigarette smoke.

Loved the bed and walk in shower.

Needs a sign on main road of exit. It was hard to locate

Everything was as expected for my stay. The hotel was nice, the staff treated me well, and my room was clean. It's out of Holiday Inns control, but the hotel is the only property on the street that is upkept. The other properties are in various stages of urban decay.

The shower in our room looks like it needs some work around the base and the shower door did not close tightly.

Very nice last minute stay.

Very nice and clean

The property was very nice and clean. Our room was very spacious too. There are stores nearby if you forgot to pack something.