Staffs are cheerful and friendly at the beginning only. There were lots of awkward moment since they made mistakes with our request and bookings then blamed us for it and asked payment for services we did not avail or used. Rooms are dirty with some weird smell. Bathroom door was defective (doesn’t close or open smoothly). Small shower rooms. In general family/group rooms are pretty small. Outside paint and building looks faded and old. Surroundings are not safe if you want to stroll and explore the area. Hotel was built beside the cemetery so it a bit scary to look outside the window at night.

Such an amazing hotel! Very clean, upscale and the staff was so great! I am super picky about where I will stay and I will stay here every time I am in Manila! I can’t say enough good things about this hotel!!

Would love to have had a bathtub

New building, great staff

Highly recommended 👍

this property is excellent the staff were friendly

Relaxing atmosphere, and helpfull staff. Good for Families... This will be my choice for future trips to Manila.

The property is clean and well maintained. The staff are very helpful, accommodating and very respectful.

Cleanliness , friendly staff and I love the breakfast alot of choices ! I will definitely stay here again .

The AC is not working .

Staff well trained at their own dept, courteous, very friendly. Comp breakfast menu very good, lots of selections & again, friendly staff. Room; love the bed ensemble. Well maintained/cleaned. Room service/maintenance very quick. Overall, excellent. Will definitely recommend.

Staff well trained at their own dept, courteous, very friendly.Comp breakfast menu very good, lots of selections & again, friendly staff.Room; love the bed ensemble. Well maintained/cleaned.Room service/maintenance very quick.Overall, excellent. Will definitely recommend.

Chow king next door and grocery a very short walk Nice neighborhood

Friendly Staff. Walking distance to shops and restaurants.

Location for the airport was good. Staff were welcoming, the hotel was presentable and clean. We were a bit disappointed that on arrival we had to pay for an upgrade to our room. I had booked a family room and clearly stated in my booking we were 6 people. They took us up to the room and only then did we realise it was only for 4. Why this issue could not have been identified earlier I don’t know. The larger family was fine but had only one tiny window in the stairwell.

Everything are recommendable

I was very happy for all ,the services was very good

The hotel is a clean modern hotel. The Pool area was nice but not nearly large enough and did not have enough seating for the size of the hotel. The resaurant staff were very friendly and tried hard but have not been trained to allow a suitable time gap between appetizers and the main course so everything arrives together. Of the three meals at our table, which was three of the 5 people in the restaurant, one meal and appetizer arrived immediately together and the otherwise two arrived 20-30 minutes after. My chicken was bloody inside when I did get it and was still charged for it. They did offered to give me another meal but I was done waiting. Our bed was comfortable and the sheets were clean but damp.

The hotel was new, clean and staff were very helpful.

Staff are very nice. Great breakfast. Would recommend to our friends.

love it... Good Job

Very very clean!!!! Staff extremely helpful and friendly.

Very convinient in all

Check in service takes 45 mins even there was no queue. Breakfast and dinner options are limited. The Chef must have tasting disorder as all dishes are beyond salty. Dishes are limited and likely the hotel is catered more for local holidays maker. Definitely not for business and international travellers. Staff are friendly and helpful. The only good thing I can comment

Located away from all the bad traffic of Manila staff are very friendly and food is excellent

Excellent

Nice New hotel. The staff are excellent, helpful and polite. The room is clean. The food is not so great but other than that everything is good.

Close to NAIA. Fairly new hotel. Nice ambiance. Less traffic than Manila. Close to shopping, lots of restaurants to choose from. Quiet and guarded lobby and parking.

The hallway smells so good. I like the room.

The place is awesome . The room is clean . And it’s so quiet .

Small room and smells paint. Staff are nice but seems they can’t handle the volume of guests, from check in to restaurant. I waited almost an hour to get the room. Restaurant tables were not cleaned, run out of food in the buffett table. Food is not appetizing and was not really taste good.

Small room and smells paint. Staff are nice but seems they can’t handle the volume of guests, from check in to restaurant. I waited almost an hour to get the room. Restaurant tables were not cleaned, run out of food in the buffett table. Food is not appetizing and was not really taste good.