Very clean, freindly and close to the park.

Our room was, while a touch small, still very comfortable and nice. Great bed, nice bathroom, and a decent breakfast. Very close to several food options, gas stations, and most importantly, Kings Island. First time staying, will definitely use them again.

Great hotel.

Thanks

Great experience

Room appeared clean except a couple airs on bathroom floor. We got in late crawled into bed when we got up discovered our sheets on one of the beds were not changed there was blood

One...they put us next to the ice machine. Two..also the exit door was right there. Three and you're out.....the ac unit was extremely loud in the room. Yes, it's clean, but if you can't sleep from how loud it is...it really doesn't matter.

Very nice and clean.

The staff were very friendly, helpful and efficient.

The hotel was very nice and convenient to what we were there for. 6 min to Kings Island and about 20 min from the Reds Stadium and the zoo.

Property was a good place to stay. Everything was clean and as it should be. I thought the room was a little tight and I wasn't a real fan of the decor and the way they allocated space in our room. The room was in good shape, safe and clean.

Very simple but very functional.

This hotel was incredible! They even have a pancake maker for breakfast! Would def stay here again!!

Overall good hotel

We were disappointed in this hotel. Our bathroom door appeared would not close. The door would get caught on the bathroom floor and make a horribly loud noise if you tried to force it closed. The shower door did not seal so every time some took a shower it flooded the bathroom. I spoke to the person at the front desk but he was not interested in addressing the issues.

The room was clean and the breakfast was large and enjoyable. The rate for the stay was a little elevated for the quality and size of the room. But overall good stay.

There was a few bugs in our room. Centipedes I think. Told the manager she said she would make it right. Couldn’t use the pool the chemicals were too strong.

Check in was quick and easy. Room was large but very sparsely furnished a sofa or armchair would have been nice. No microwave but there was a small fridge. The location was convenient but nothing about this hotel chain would encourage me to use them again.

We were there for a volleyball tournament for my daughter. We were able to check in by 2 which was perfect since she had a game at 3. The place was very clean. I was very surprised by the amount of cleaning I saw throughout our stay... the floors, elevators, bathrooms, etc. Breakfast was good each morning too. My only complaint is I wish it had a microwave in the room.

For the money, this is a nice hotel. The indoor pool is really small, but it offers a really nice breakfast and the beds are comfortable. Close to restaurants, too.

I didn’t like the fact that the bathroom door wouldn’t close and lock. The guy at desk kicked us out the lobby at 10 said they close. The next day we were looking for an employee to get a bucket for ice and more towels and he was outside with some girl then decided to bring her in and play pool after 10pm when the lobby was closed. They let anybody do laundry there. There were a few cars pulling up to wash clothes they weren’t even staying at hotel

Modern decor, very appealing.

Very comfortable and very clean

Great location

Great price and clean!

Pros…it was very clean. The lady doing breakfast service kept it very stocked. Cons… I went to the front desk on 2 different occasions and no one was up there. At 5:30am our alarm kept going off in the room. We finally unplugged it. The light from the street lights and then the sun came right through the blinds. All night it sounded like someone was trying to come into our room. The beds were not comfortable. My back and hips were killing me. The shampoo and soap dispenser isn’t for anyone with disabilities. I had to help my husband squeeze it to get the product out. He has cerebral palsy and no function on the left side. You can hear everything out in the hallway. I won’t be staying at another TRU hotel. Very disappointed.

Look into putting in a hot tub

Was a great hotel would stay there again in the future.

Staff was great! Breakfast was great! Room was good but around the bed frame could’ve been cleaner but overall great hotel, would stay again!

Better than expected

Perfect location for kings island.

I will not be staying at this property again. We stayed 3 nights and didnt have one room cleaning. We requested towels and were told we needed to go to the lobby. The lobby didnt have wash rags the first day so we were given body and hand towels..fine. The next day, no room cleaning again. We went down for towels and this time no hand or wash rags and we were told we'd need to use body towels as wash rags. We were given a total of 3 wash rags our entire stay and we had full trash cans and used large, wet towels stuffed in every corner of the bathroom. The end of our stay we ran out of hand soap too but with no hand towels to dry our hands, what does it even matter? I've never felt so neglected at a hotel. We've stayed at 4 hotels on our road trip and this was the most expensive and most disappointing. It just seemed understaffed, people waiting at the front desk several times we came through with no one there. The one great thing was the breakfast and the woman who was attending it was super friendly and working her butt off. She needs a raise and help.