We really wanted to LOVE this property, but it was not for us. However, it might be ideal for others. To begin, the staff was kind and accommodating, they made sure we had all we needed. We booked a 1-bedroom suite, and though cozy, the interior was very small with limited closet space etc. There were big ants in our toilet, you have to look before squatting. What we hated the most was the constant monkey invasion. We expected to see them since we are close to the Monkey Forest, but not to this extent! We had 6 on our front porch one day that would not leave. At times, they would throw trash from the roof into our pool. We had to call for help to get out twice. The area around the hotel was very rural - little shops, but nothing exciting. Although many say it is close to Ubud Center, it really wasn't - we had to get a cab. The traffic in Ubud is crazy, I now think that a better solution would be to stay at a property outside of the city.

I'm afraid I would not recommend this hotel to my friends. It is charging premium prices, but doesn't deliver a premium experience. The hotel rooms were poorly built - there was a lot of noise from other rooms (we could hear whole conversations in other rooms), the ground floor rooms were damp, door frames were warped, there were scuff marks and stains on the walls, etc. etc. There was poor communication from the hotel management - when we arrived we were told that there would be 2 days of works going on at the swimming pool but that we could still use it; the works were pretty major with heavy noise and masonry flying around, so it was in fact not usable. 5 days later and the works were far from complete. The management failed to let us know in advance, didn't offer any discount, and seemed to underplay how disruptive it would be. We came away feeling like our stay had not been good value for money and wishing we had booked somewhere else.

Amazing room with a private pool. Extremely comfortable and a nice touch of modern amenities like Alexa music and netflix. The only downside was the food. The on-premises restaurant was not great. The food took a really long time to arrive and was cold...but with so many external food options, this is still a great hotel for your stay in Ubud.

The place has a beautiful atmosphere and everything is beyond you can imagine. What really makes it worth to stay here is the staff. You feel like absolute royalty as they go the extra mile and smile to give you the best stay you can get.

Om Swastyastu! From the moment I arrived, staff took excellent care of me. They were always smiling and were ever so ready and willing to help with any request I had. I arrived with a slightly broken luggage. Staff were there with a buggy and carried my luggage to my room. Even when I left, they carried it to my car. I stayed at a forest view suite. It was amazing! There was a bath tub just beside my bed! Every evening after I returned from exploring Ubud and the areas around it, I made myself a nice hot relaxing bubble bath and watched a movie! A perfect end to every day I was on vacation. Thereafter, I climbed into bed for a restful sleep. I woke up well rested every day, and energized to explore more of Ubud. The entire resort is new. Breakfast everyday at their Wild Air restaurant was scrumptious and with a breathtaking view. When I return to Ubud, this is where I’ll be staying. No doubt about it.

The hotel staff is amazing and so friendly! The resort is beautiful and the food is so delicious. We truly enjoyed our stay and cannot wait to be back!