Nice and cleaned and staff very friendly

Very nice place 5 ⭐️

Great place to stay if you're in Puerto Vallarta for business or a night or two. Rooms are Spacious, clean and very comfortable. Staff was very friendly and helpful. Didn't have time to check out their pool. We also like how is close to many restaurants, coffee shops and grocery store.

Great, Clean Property. Close to a shopping center, restaurants and airport.

Good place to stay when flying in or out of PV. Great breakfast, the staff was very helpful when a bag got left behind in the airport shuttle. We are very grateful for the help.

Alexandra Huerta went out of her way to provide excellent service. She truly made us feel like family and let us know that she cared about our us and our experience. WAY TO GO!!!! We Weill return. xo

Room Service could be better. I tried calling for food, but room service didn’t answer. I then waited a while and called back 2 more times, still no response.

Perfect and peaceful

Clean and accessible places to walk around

Property staff courtesy and willing to help

Great!

We stayed one night here to catch a very early flight the next morning. The hotel is perfect for an afternoon check out, go outside to have dinner (if you like meat, I recommend Sonora Prime restaurant walking distance) and come back to rest. If you are looking for a hotel close to the airport for an early flight, this is a great choice. We didn't use any of the amenities, but I wouldn't recommend this hotel if you are planning to spend your vacation here due to its location far from the beach.

Staff friendly and very cooperative.

It is close to everything. The personnel are all great. Positive and helpful.

The mountain view Suite was absolutely beautiful. Everything was clean and fresh. I didn't like the noise of the city but I did love the room

Nice

Very good price for larger rooms. Service in all depts is excellent

I was there for medical reasons so under the circumstances it’s hard to get very excited. Staff were lovely, the room had everything I needed and overall it was very pleasant.

It was terrible. It smelled humid, there was mold in the bottom of the faucet a round the sink.

Pros: comfortable beds and bathrooms, tasty breakfast buffet Cons: front desk staff at night not very welcoming or accommodating, room key access point was partially broken, one bedside lamp was not working Overall comfortable but unsatisfactory in key areas. Would not stay again.

Mind blowing beautiful hotel 🏨 😃😃😃😁😁😁

Everything was perfect

We stayed for one night due to our flight situation back to US. Upon checking in we were asked to pay additional 500 some peso as we have 5 people, 2 adults and 3 kids, youngest at 9 years old. We were never asked for such additional payment in US at any other hotels, but this time the staff was adamant, we ended up opting for getting additional room for our 3 kids, at ~1600 peso. At checkout, we requested a shuttle to airport, which is very close by, like walking distance. We specifically asked how much it'd cost, the staff said it's complimentary. Yet when the driver dropped us off at the airport, he asked for 70 peso cash, yet we ran out of cash and taxi in Puerto Vallarta don't take credit cards. While these episodes are minor, they ruined your vacation mood

Good

Efficient and service oriented

Close to the airport. Clean. Friendly staff. Good breakfast. Would stay here again.

Great property, people and so clean! It was close to the port and was easy to access to places.

All good, this hotel is very clean and the room we got was excellent. We had a big terrace with a small dinning table/chairs and two beach chairs. We had breakfast and lunch. Both excellent, little pricy for the area but ok. Access to Taxi and Uber in less than 5 minutes. There are very good places for food in La Marina area, just 5-10 minutes walk. There is construction and abandoned lots by the hotel so the view around is not that good. However, This hotel has a great pool area in the 2nd floor, it has a bar and food, very good to hang out for a couple of hours and have a drink. Staff is friendly and can help with any request. Location is good, near the airport and about 15-20 minutes to Puerto Vallarta Malecón ( Old town with hundreds of dinning and shopping options).

Room was more than expected-just wonderful. Staff was superb in every way. Thanks.

Close to airport

24/7 bar and restaurant.

Excelent