We always enjoy Tru for short stays. Great breakfast, clean room, all in room amenities that we need. Only complaint this specific time was our room was on the freeway side and the trucks were loud.

Walk-in shower floor was dirty. Motorized window shade was inoperable. The room was clean and the beds were comfortable. TV was nice and channel selection was good. Breakfast was the best I have yet encountered.

Overall it was a good stay.

Everything was excellent except for the size of the room. We booked a room online for 1 night. If we needed it for several nights we would have moved on to another hotel with more space. It would have been fine for 1 person but there was not enough space for 2 people to sit, or place luggage.

Fast check in, room was very clean. Great value

We love Tru Hotels because of the people that work there! They genuinely want to be there, and unlike other places, don’t make you feel like you’re interrupting their Netflix show to check in or ask a question. My wife loves the artwork (aka) blinds, and the glass shower that feels open and airy. There was some odd noises sounding like someone trying to get in our room, but I do t even think that’s what it was because we heard it at night, and in the morning. Nothing the staff could control I’m sure.

Everything was up to date and the staff was great

Room was clean but not very big. Seemed expensive for what was offered. Limited amenities but basics were covered. Breakfast wasn’t that great.

Our room was on the Interstate side and we slept very little due to noise. Not the hotels fault, but we would choose another place next time. Also only one towel and one washcloth each. Sheets were clean but looking tired. Staff was nice and front desk recommended a great place for dinner. Room was clean, so I’ll say good overall, although I’m not sure it was a $220 room.

Has a nice public area for breakfast. Has a pool table

I needed to stay one night from a long drive and this hotel was nice and the gentlemen at the front desk were so friendly.

It looks like a brand new building. It’s conveniently located and the staff is terrific! But the walls are such that one can hear everything outside the room. Noise machine encouraged.

Property right off the exit several dining options on that same exit. Staff was great. Breakfast was good exactly, what we expected.

For us, this was a utilitarian 1 night hotel stop next to an interstate. Easy and clean with a modern design. Breakfast ok. Store by front desk with drinks snacks etc. A small but upscale workout room with an ice maker and water bottle refilled next to it. We would stay here again if passing thru.

I reserved my room weeks in advance and requested a room as far away from the ice machine and elevator as possible. My room was only a few rooms away. I heard every person who walked past my room and couldn't fall asleep until midnight. The mattresses were painful to lie on and I had pain all night and woke up many times in the night with pain in my back from the mattress. The shower had mold inside and out and at breakfast, the hard boiled eggs were spoiled.

Last night was our first stay at a Tru by Hilton and it was wonderful! We had an accessible room which was huge - the bathroom was also huge - we loved the dispensers of soap, lotion, shampoo, body wash, and conditioner. Love the non-carpeted rooms - no odors no stains - just wonderful simplistic but very modern design.

Hotel was clean and convenient to the highway

Very nice

Was wonderful NOT having carpet! Much cleaner! Loved colors and shades! Very quiet! Wish they had an in house restaurant.

Everything was just fine

New hotel, updated amenities with an excellent staff. Coffee was excellent. It’s right off the highway which is both good and bad. Its convenient but you can hear the highway.

Comfortable bed and nice staff. Small things like toilet seat was broken and sink drained very slow. Small gym had great variety of workout gear. Breakfast staff were so nice.

Very clean and quiet property

Comfortable room! Great breakfast option!

No microwave or coffee maker in the room is a miss for us. It was a last minute booking so I didn’t realize it when we booked but I wouldn’t stay again for that reason.

Lovely and modern property. My family enjoyed their stay.

I expected more from Hilton. It was the most expensive hotel around the area and it was bad. No frills, not even a coffee maker in room. One towel each, handle of shower and toilet were loose. Ran out of Kleenex which as well as the toilet paper were so thin. Room small. Bed ok, no extra blankets or pillows.

Overall, our stay was very nice. The room and hotel were clean and well maintained. The breakfast was decent, not great. But the staff was attentive and kept it stocked. The only downside was that the room was a bit small. The king sized bed took up almost the entire room. But we didn't plan to spend much time in the room, so it was not a problem. It was still big enough for us to set up our dog's bed. The staff was really great. Friendly, but not uncomfortably so. The location was really good. We were there for New River Gorge National Park. No matter where we were planning to go, it was 20-30 minutes away. Had we not had our dog with us (and had to go back midday), it would have been ideal. Overall, I would definitely stay at this location again.

Very clean hotel and staff is great

Hotel was top notch clean!

Friendly, welcoming staff

Staff friendly. Room okay, could have been cleaner. Bed well used. Mattress and box springs need of replacement. You shouldn’t have to sleep in a divot that previous guest have left behind.