Lovely place to stay, needs a few touches here and there like shower curtains and extractor fan, but perfect value for money, especially with secure car park, would definitely come back!

Car parking was super secure.its in the yard of the hotel behind a shutter..Credit to the owners who are trying their best to rescue the hotel.its right in the center of town right next to a wetherspoons..if Ur expecting the Savoy don't go but it's clean and the room was of a good size and comfortable.the lady on reception was supa helpful and cheery..😃..overall I it did the job and I've stopped at alot worse.Shaun

The property has obviously been neglected for years and it shows! The lovely young lady who was the only member of staff we saw did her best, but the hotel really needs a lot of attention. A great shame, because it has a town centre position, such as the town centre is!

I didnt even end up staying at this hotel. I ended up booking a travel lodge. I was ment to be staying with my son as we had filming for a youtube event at blyton park but i didnt even walk through the door. I arrived to check in and there was what appeared to be a homeless gent aswell in the door way. The revolving door has a hand written paper sign stating it was broken and the main door had a key pad on it and there wasnt any staff in sight. I immediately turn around and walked back to my car and booked the travel lodge. The pictures online are a misrepresentation of what the hotel actually looks like now from just the outside. And if you was to walk out onto the highstreet you are greeted with a street of shops that are all boarded up. It was such a shame really but in the end i didnt want my son to have the experience of staying here.

Generally the property its self no bar no dining room and needs a re furb

Disgusted in the service from Expedia and the hotel Booked this hotel as it had no time limit for check in.... Drove 90 mins off my route to get to it to be told check in closes at 1030pm...i told hotel this is not on the Expedia booking page and ride person hung up... Contacted Expedia promised refund, couldn't find another hotel so i had to drive another 90mins to another hotel in Sheffield arriving at 2am!! Expedia then tell me today I'm not getting a refund.... I've replied with the booking confirmation screenshot showing only 1 check in time. I'm a regular Expedia user and always usually check in late so i double check for check in periods before booking. If I'm not refunded I'll be contacting bank and this will be the last time i use Expedia.... Turned up at too many hotels via them and turned away. As for Gainsborough Hotel..... Check their reviews.... Their customer etiquette seems to fail often!!!

Good basic place excellent for us passing through. In the middle of Town so handy for food and drink

Last year it wasn’t too bad so we decided to stay again. The water pressure was terrible, no hot water, the whole hotel was freezing. The room wasn’t the cleanest and the beds were very firm. The breakfast was okay but didn’t have much selection.

Very run down property, electric sockets in room didn't work. TV not working, kettle not working. Dirty carpets. More like a hostel. Staff not available, then charged twice for the room which I will be claiming back. On the whole you get what you pay for so my fault for booking, should have gone to a Travelog

Value for money. Staff was friendly. Lovely old building

You had to ring the desk just get in and the hotel was being referbished. The room was so hot you needed the window open. The machinery noise outside the room was unbelievable. There was also strains on the bed. It was so bad I could not believe it.

From we came they did everything they could to make our stay as best as they could, so nice and charming owner, a nice clean room, and a comfortable bed, what more can you ask for, highly recommended, 10 out of 10 ⭐️ from us

pleasent

Good front desk service and excellent location.

No hot water, no one on reception and replacement phone number unaswered, booked for 4 nights left after one. Shockingly poor. Some people should NOT be in this business.

Very disappointed with the hotel. It was dirty throughout and both the bedding and towels had stains. I would not recommend this place to anyone.

Great

Very friendly and helpful staff. Nice comfortable bed, a bath and a big flat screen TV. Would definitely be back again.

Very friendly and helpful staff. Nice comfortable bed, a bath and a big flat screen TV. Would definitely be back again.

The property was fairly dilapidated and had no amenities. Appears to be a hotel mixed with HMO

They was welcoming and sorted out the towel issue straight away.Would be better if had breakfast, but not big deal as there was two cafes in walking distances

They was welcoming and sorted out the towel issue straight away. Would be better if had breakfast, but not big deal as there was two cafes in walking distances

Great location, value. Parking will be charged for soon still be great value.

Great location, value. Parking will be charged for soon still be great value.

Having stayed here before I knew where I was going. However the satnav instructions take you somewhere else - maybe address this on the app. I checked in no problem. Came up to my room on the top floor. Opened the door and nearly broke my neck as there is a step down into the room but no warning on the room door. I was immediately met with a smell of illegal nature. I opened all the available windows to ease the aroma. The room itself is lovely and big. Lovely bathroom with a very large bath with over bath shower, however the shower head is held on with tie wraps, and there was no handle on the inside of the bathroom door. I went out to visit friends and when I came back the access to the car park was closed. I rang the number and was told I needed to leave my car there walk round the block to the front of the hotel, go in the door walk through the building into the back and raise the shutter myself!! To which I stated was there no one in the building to do this for me as I didn’t really want to leave my car where it was. I walked all the way round went through and someone had indeed come from the inside and raised the shutter!!! There was body hair in the sink. Not mine!! In the morning I washed my hair and the hairdryer didn’t work. From checking in I haven’t seen a single member of staff. Whereas on my last visit the couple who were running the place were always available and visible. I’m really not impressed on this stay and will not be inclined to return.

Having stayed here before I knew where I was going. However the satnav instructions take you somewhere else - maybe address this on the app. I checked in no problem. Came up to my room on the top floor. Opened the door and nearly broke my neck as there is a step down into the room but no warning on the room door. I was immediately met with a smell of illegal nature. I opened all the available windows to ease the aroma. The room itself is lovely and big. Lovely bathroom with a very large bath with over bath shower, however the shower head is held on with tie wraps, and there was no handle on the inside of the bathroom door. I went out to visit friends and when I came back the access to the car park was closed. I rang the number and was told I needed to leave my car there walk round the block to the front of the hotel, go in the door walk through the building into the back and raise the shutter myself!! To which I stated was there no one in the building to do this for me as I didn’t really want to leave my car where it was. I walked all the way round went through and someone had indeed come from the inside and raised the shutter!!! There was body hair in the sink. Not mine!! In the morning I washed my hair and the hairdryer didn’t work. From checking in I haven’t seen a single member of staff. Whereas on my last visit the couple who were running the place were always available and visible. I’m really not impressed on this stay and will not be inclined to return.

All round brilliant service

All round brilliant service

Receptionist Rebecca was very helpful and very friendly. The hotel was ok although would not be suitable if you are no good with stairs as their are no lifts and the corridors are a little uneven. Room was tidy but only provided with one cup, we had booked as a couple. The cup, kettle and spoon in the room were dirty and needed washing before we could use them but apart from that it was a nice stay. Unfortunately they are not opening their restaurant until next week so cannot comment on the food

Receptionist Rebecca was very helpful and very friendly. The hotel was ok although would not be suitable if you are no good with stairs as their are no lifts and the corridors are a little uneven. Room was tidy but only provided with one cup, we had booked as a couple. The cup, kettle and spoon in the room were dirty and needed washing before we could use them but apart from that it was a nice stay. Unfortunately they are not opening their restaurant until next week so cannot comment on the food

Room are boxed room no place for sitting it’s just boxed room and bed , bath room sink are not suitable , although it was clean room but no reception and and breakfast service also could be dangerous fire emergency

Room are boxed room no place for sitting it’s just boxed room and bed , bath room sink are not suitable , although it was clean room but no reception and and breakfast service also could be dangerous fire emergency