We booked through Expedia. But when we arrived, it was sold out. They would not honor our reservation now did they call us to let us know that Expedia overbooked. No apologies from staff. Terrible customer service IMO. A single phone call doesn’t seem like too much to ask from Hilton or Expedia to inform us of the overbooking.

Very nice accommodations and friendly staff

Love the city and hotel

The hotel is fairly easy to find, located near Highway 20 on the east side of Bend. There are shops nearby that could be walked to. Also, our room was relatively big for a hotel room and included a couch, as well as a large refrigerator/freezer, microwave, and even included plates and glasses we could use; there's also a dishwasher in the room to put used dishes & glasses in when done with them. The shampoo, body wash, and soap included in the bathroom was nice. Also, although the room had an air conditioner, I feel like a fan or two in the room would have also been a nice touch. The wifi was decent. And we brought a streaming device with us, and we were able to connect it to the TV easily and get it on the wifi and stream some content we like to watch that way. The bed was okay, although somewhat hard (not so good for a stomach sleeper). The pillows seemed to be stuffed with down, which are soft but they become flat fairly quickly. There was ice available in the hall that we could conveniently get ourselves, which was nice.

Spacious suites!

The rooms and overall look of the Hotel was very nice. The staff were wonderful as well. The only downfall was there completely breakfast. It was unremarkable and very empty/limited.

Super loud upstairs neighbors. Contacted front desk-they said they called to keep noise down but it was all day and night. Sounded like a dog and small children running.

Everything about our stay was excellent. Will definitely stay again.

Modern design, very clean and quiet lots of amenities, complimentary charger for EV.

Great hotel and services. We've returned because it's excellent.

The Studio room was perfect, had a nice kitchen area by the front door equipped with its own dish soap to clean up the dishes on the rack for your convenience, a big enough fridge rather than a small mini fridge and a comfy workspace for laptops. Had a zoom meeting and the participants had complimented the room design and couldn’t tell if it was a hotel or a home. The bed is cozy and clean, didn’t have excessive pillows. Bathroom was nice, though I did see some bathrooms have hose like shower heads while my room had a static shower head which made it difficult to rinse the shower clean and to rinse yourself. The hot water almost heated up instantly so there was no need to wait for the water to heat up before jumping right into the shower. The breakfast was very good, maybe have another selection of eggs by themselves rather than it being mixed with cheese. But the place itself was very nice, lobby was toasty warm on a cold snowy day and the housekeeping staff were very friendly. I would book my stay back here again the next time I come visit Bend, great price for great service

Dog friendly!

Great location and good experience.

Great place to stay in Bend.

Stay was amazing! Hotel was very clean and breakfast was actually really good! The only thing I did not like was the fact that I paid for my room before my stay and they still tried to charge me again when I got there resulting in an extra $300 charge that I wasn’t able to get refunded till 3 days after my trip! And that was only when I finally called hotels.com and they talked to the hotel to get me my refund lol

Room was very nice and bed was comfortable.

I was highly disappointed when i checked in. There is a reason yoy reserve a certain room for different reasons. When i went to check in, the room i was expecting was given away and the only reason i was given, was apparently we overbooked. I felt like i was in the Seinfeld episode of the rental car. Yoy know how to take the reservation, yoy just dont know how to hold the reservation. I was not offered any compensation for this and it was very discouraging

Great location and very clean. They don't have a hot tub, which seemed odd for a newer hotel.

Wonderful stay! Breakfast was scant ...few choices and out of food frequently.....

Room was spacious partial kitchen nice bathroom

Great experience. The service was professional, helpful and room was very clean! Will definitely use again if needed.

Enjoyed close proximity to shopping and restaurants, hotel itself was updated, clean, and private. Will stay again!

Nice room

Either there was a leak inside of the fridge or the previous guest had spilled water on the top shelf and it was not cleaned up. The door to the bathroom was very difficult to slide open and close The front door needed to be pushed open and closed with force. I’m not sure if all the doors were like this or just ours

Very clean and nice hotel.

Breakfast was just ok

Great stay! Very comfy, totally set up for a family. Great smelling shampoo and body wash. Breakfast was delicious. Only downside was lack of hot tub.

The room is spacious since we have to fit 5 people in one room. The property is clean.

No toilet paper in the room! AC was very loud and ran all night. Even when it was off a fan keep going. The noise from the upstairs room was very noticeable. The sound proofing was minimal at best. You could hear people just walking across the room.

This is a brand new property about 15 minutes from downtown Bend. The rooms are large, clean and well appointed. Large enough for a family and very comfortable. My wife loved the indoor salt water pool on the property as well.

Brand new and beautiful. The design is so well thought out. I will try and stay at this brands hotels from now on because really pleased with the design.

I like the location of the property, loved the complementary breakfast, one thing only, I wished they had bacon & some sautéed vegetables. Other than that everything was just perfect, from the front staff to the amenities.