wonderful room. helpful staff

Awesome view of the golf course and sun set. Very helpful front desk/ check in staff.

Food service in the AM. The food was excellent at the restaurant/ pub but our server at breakfast was very unpleasant. So the next day we tried the cafe instead & sadly that did not meet expectation either. It was an extremely limited menu which is understandable but the pastry/ bagels were stale, not prepared well & at an extremely high price.

Big room.

Great location.

Made no effort to clean the rooms or provide basic services. Restaurant quality was quite poor.

LOVED OUR ROOM, LOVED THE FOOD, THE GOLF COURSE NOT WORTH THE GREENS FEES.....

GOLF COURSE CONDITION OF GREENS - FOR THE $$ A FUNKY COURSE..... WE AGREED TO ROOM REFRESHING 2X WHILE THERE FOR 11 DAYS - I HAD TO CALL AND ASK FOR THEM TO VACUM AFTER FIRST " REFRESH" AND THEY DID NOT CHANGE THE SHEETS UNTIL I ASKED ON THE SECOND "REFRESH" - FOR THE $ THEY SHOULD REALLY BE CHANGING SHEETS!

The view, but other hotels have this type of view.

We stay on a Friday night and a Sunday night. After turning on the heat in the first room, we were coughing like crazy. So dirty. The second night with few people in the Highlands, we spent the night and morning listening to children run overhead. Poor planning on the part of the check-in staff and sad. For $300plus, we were saddened. The staff did nothing for us until in the morning we called the third time and they said they would take $100 off one night. So horrible of an experience to not sleep two of the two nights.

On site restaurant was good. Staff were amazing and very accomodating

Not much.

The property is absolutely stunning and beautiful it wasn’t their fault but they had staffing issues therefore they close the restaurant on New Year’s Eve at 5 o’clock and shut down the hot tub and everything so it was a real bummer coming off the mountain and not having anything open

Very quiet and comfortable rooms. Pretty much the best bed amongst all the hotels I have been.

Hot tub closes WAYYYYYYY TO EARLY

View of the golf course, staff was friendly and helpful, The Row was convenient and easy (also great food) - wait staff was superb, Tetherow is out of the crowds but close to everything, salt water lap pool....

Add combs to the gym bathrooms, more instruction for use of lockers there, open the cafe at gym earlier....

beautiful !!

loved everything

view

The room layout was extremely functional and thoughtful. I loved the window into the bathroom, the fireplace, and the mountain views. The robes were very comfortable. We were originally put in the wrong room and staff were quick to correct the issue. The couch in the room and the bed were both extremely comfortable. Absolutely amazing stay.

We called the front desk to have silverware sent to our room and it took two phone calls and about 45 minutes until someone brought us some. This was the only issue during the whole stay.

Beautiful.

Nothing.