Very clean, well maintained, great staff, and nearby shopping and restaurants. I highly recommend

This was a nice hotel for a reasonable price. The shower/tub could use an update. The food items for breakfast were really stale. All in all, I would stay again.

The property met our needs well in providing a place to stay for a family wedding. What was absolutely exceptional was the customer service when we forgot an iPad in our room. I received a call from the hotel that an iPad was found by housekeeping before we noticed it was missing. As we were already on the road traveling home, I asked if the item could be shipped. The staff arranged for this and immediately sent the iPad (and a small stuffed toy that my daughter left behind) home for us. I am so grateful for the trustworthiness of staff and how well we were accommodated.

Overall an enjoyable stay, but cooling/heating unit was really load.

For the price you pay the morning breakfast should have been much better

Great location, easy drive to everything! Staff was very friendly and helpful!

hotel is a great value the front staff are not friendly like i see at most of the hotels we stay in Once you get over the check in you will like property

Nice room.

Just so limited in its amininties

Perfect for us for a short overnight on our travels. Bed very comfy Ana bathroom was awesome .

Carpet looked clean but was sticky. Don't go barefoot.

The staff was very wonderful and helpful. We had a family emergency and they were able to extend our stay easily. The room was clean, breakfast was ok, but coffee was great!! It is in a very good place for restaurants, the hospital, supermarkets. Side note, the staff who drives the black Kia should not park in the first available spot next to the handicap spots...But overall it was a good stay!

This was an overnight stay for my wife and I. The hotel was conveniently located to downtown and shopping nearby. The room was clean and updated with nice furnishings.

Nice place

It was very nice and clean. The breakfast did not have much but what is expected for continental. Will stay again.

Always charge for services you’re providing!!! I booked for king bed delux room for 6 nights and the hotel provided me a normal queen bed room. I made the reservation one week prior to my arrival. Your staff Ms.Sharon took an hour to find my booking. She shocked me by saying she can’t find any reservation under my name at night 11’o clock. I’m travelling a lot and never faced such a bad experience from any hotel. She said she can’t provide the room I reserved and only queen bed room is available ( Don’t understand why this hotel accepted my booking for king bed room) and she promised me I’ll get the deluxe room from next day. Even though it was your staff’s responsibility to call me and provide the correct room. But nothing happened next day evening and I went to reception for enquiry. The response from duty manager was very rude. she told she can try for a king bed room for tomorrow but not sure( like waiting list). I said let me told to Expedia and never refused the offer. I didn’t hear anything from them and I was cheated by Clarion hotel New Bern. They Charged me almost 100$ extra by provided me a normal room for 6 nights. Please take this 100$ as my tip( please give the major share to the manager as she deserves more)and continue the same cheating to poor customers. I don’t understand how people promoted as manager without knowing the hospitality in hotel industry. Good job team Clarion hotel, New Bern👍👏👏👏🙏🙏🙏

Easy check in. TV didn’t work but was resolved within 10 minutes. Friendly staff. Breakfast is just muffins, cereal and waffles. Having healthy options would be the only upgrade I would recommend, At this price point.

The handicap accessible room will roll-in shower was one of the best accessible bathrooms I have encountered in hotels recently. The shower chair was taller than most, which helps those of us in motorized wheelchairs. The breakfast was okay, but lacked variety. Even the selection of bagels was limited and they were obviously frozen at some point, so the quality was not great.

My time there was quick, convenient, and comfortable.

The hotel was clean. The location was good. The price was very reasonable. A very acceptable medium range hotel with one little problem no refrigerator.

Very clean rooms & pool. I will stay here again next time in the area.

Clean modern room. Good for the price. Breakfast is definitely continental style. Very small selection compared to others we’ve stayed that offer breakfast with your stay.

Nice property

Nice Staff, decent breakfast, loved the pool!

Loved our stay in New Bern. I will definitely come back again.

Overall nothing to recommend

Staff was friendly and accommodating. My experience was great!

My stay would have been perfect until the battery in my room door lock died and we couldn't access entry into our room. The kids wanted to swim, i wanted to get dressed to go to dinner with the family i came to visit. It was unnerving and an inconvenience. I had to keep going back and forth to the front desk trying different reset keys. After the 5th trip back to the desk, it was understood that it was the door and not me. We missed dinner wirh the family and that was upsetting.

The hotel room smelled of smoke, and the hallway smelled of weed. The room was an average level of clean- there was mold in the shower and bathroom. But that would not have been as noticeable if the room was not as smelly. When you check in, there is a $150 penalty you have to sign and place a card down for, for smoking in the rooms. I told the front desk not to charge us for the existing smell, so I hope to not see any further charges. Would not recommend staying there again.

The property was very clean. I always book this hotel. I only had one problem. Around 5:00 a.m. Sunday morning someone tried to enter my room. Thank God I has the top lash on.

It was not a good experience, the breakfast was terrible. The cleanliness of the rooms was excellent.

The check in did not show the correct type of room I booked but the employee fixed it right away!