We chose this hotel based on location. We wanted to be between the South End and Back Bay neighborhoods. The location is great but unfortunately the location is the only positive thing about this hotel. The front desk is a mess. Laptops strewn along the sides and often times left with no staff presence. The elevators were dirty and slow. The room was small (bed was comfortable) but the door knob on the bathroom was loose and the sink in the bathroom was also loose. The biggest concern is that we had a random stranger knock on our door, even though we had the “do not disturb” sign on our door. When we asked how he got up to the floor without being identified by the front desk he said he just walked up the stairs. When I went down to inquire as to how this could happen there was no staff at the front desk. I wouldn’t recommend this hotel and will not return and I would definitely encourage them to put better safety systems in place and I would caution any single travelers to inquire about safety prior to booking. All in all a disappointing stay.

Great area; easy to get to transit.

wonderful hotel with great staff and a fantastic bar on the first floor. All guests get a free drink when they check in! The room itself was perfect for our weekend trip to Boston. The robes were soft and a must wear item during your stay.

The king room is small - similar to a cruise ship. No closet. Luggage storage under the bed. The bathroom was SMALL. If you take a hot shower keep the door closed or the smoke detector will go off. True story. Other than that, same as other Staypineapple locations. Nice bar with some food options off lobby.

Amazing stay, will be back!

Great place

The hotel’s decoration is fun and the bed is comfortable. However, the rooms are very small and the bathroom is VERY tiny, it was impossible to wash my face without splashing water everywhere because the sink was so small. Housekeeping in the hotel is only offered every-other day, which I think should no longer be the case so far after the pandemic. The saving grace for the hotel is the wonderful staff; everyone I interacted with were friendly, welcoming, and helpful. The location of the hotel is also good.

Loved the pineapple theme. So clean and fresh. Courteous and fun staff.

Lovely boutique type hotel - pleasant difference to the Hiltons of this world. Ideal position to walk around the city walk . Room on the small side (not untypical of Boston) with super comfortable bed. Boston is generally expensive for hotels and Staypineapple is no different especially when one adds taxes etc!!

Cute boutique hotel. Great service with nice touches, like complimentary waters & happy hour cocktail

Loved everything about this place. They go overboard to make you feel comfortable.

Great

Stayed here for 2 nights. Very nice hotel and really convenient to walk from the hotel and see the city of Boston! Very close to everything and close to the Amtrak South Station. Would stay here again

Overall our atay was wonderful. Friendly staff, clean safe environment. Definitely a place for couples or singles, although I would not suggest it for a family with children. I also got the impression this is a location that is very welcoming to the LGBTQ community.

Fun, funky little hotel with nice amenities and a great location.

Very small room. No closet just drawers under the bed and hooks on the wall. No on site parking. Either have to find something in the street or walk to a parking garage about 7 minutes away. Approximately $30 a day. Staff not at all helpful with directions. We got lost on the way back to the hotel. $20 a day amenity fee for which you get coffee, tea pods for Keurig, a water bottle you can fill in the lobby, (if more than 1 in the room I guess you share) and 2 “complimentary” drink coupons. Location not really near anything. Bar was great. Friendly bartender.

Great location- nice restaurant in lobby- great helpful staff. Would recommend!

Very clean and relatively quiet. Bed was very comfortable. The hotel allowed us to leave our suitcases after checking out, so that we could explore the city. Coffee in the lobby was really good. Life Alive cafe is down the street and offers good brunch and smoothies.

Excellent hotel. Nice facilities, clean. Staff was very helpful. Nice area - lots of dining options. Close to Boston Common.

Rooms were comfortable, clean and loved the pineapple vibe. The staff were great and very helpful. Fabulous bar with great service and snack bar had a good choice. Easy walking distance of central area. The only downside were the ‘extras’ on arrival. Surcharge for Wi-Fi and a reusable water bottle was a little OTT and unnecessary - it took the edge off a great hotel.

Great locale, staff were very helpful and the daily cookies were awesome!

It was a perfect place for our trip. The only downside was the parking. The parking garage was $86 a night.

Nice for one night. Friendly staff, very good bed, TV worked, so all good.

A great overall hotel option

Always a great experience here. Our go-to hotel in Boston always. THE BEST beds omg, so comfortable. Nice bar as well, nice ambiance. Reasonable walk to Newbury Street and great dining and shopping places. Room small but works well for us.

Funky and unique hotel in an antique building with modern touches. Comfortable beds and rooms. Great stay!

Room decor is really cute. Bed with duvet is comfortable and unique. I would definitely stay there again.

This hotel was fabulous - great staff, adorable rooms, a lot of amenities. Easy uber pick up, walkable to shopping, entertainment and dining. Would definitely stay at another StayPinapple.

I have stayed in the Manhattan location several times and loved it. This location lacks in several ways from that. The room seemed clean but the base boards were marred and beat up, giving the appearance of a dirty room. The floor was not level and the faux wood floor had gaps in it. The bathroom was so small I could not fit indie without the door being open. The side tables to the bead had bubbling and large chunks of the laminate missing. The is no parking nearby so needed to add this to the trip. Although the location is good, I will most likely look for other accomodations in the area next time.

Always enjoy staying here. Very cute, staff very nice.

This hotel is very clean, comfy and I loved I theme. Staff is very friendly and helpful. It also has a really nice bar and is in a nice walkable area of Boston. Highly recommend.

Stayed in room 703 please look at the ottoman it was very dirty The rest of the room was wonderful the front desk staff were amazing Super safe area right next to the Boston Animal Shelter and they let the puppies run outside! Adorable