Booked through Expedia, got the confirmation email & receipt. Luckily I screenshot them both before arriving at the hotel! When we got there the computer system was down so our reservation was no where to be located. The lady at the front desk had to call 3 different people to find out what to do! Then we were told to go around the corner to The Baymont Inn b/c they were able to accommodate us. I made it very clear that we weren’t going to pay for the other hotel room nor for any price difference between the hotels! We arrived at the Baymont Inn & the woman behind the desk was not only rude to us for OUR inconvenience but messed up our reservation on top of things as well! Our reservation was for a queen bed, non smoking standard room. Just a basic hotel room, one night stay! When the desk clerk at the 2nd hotel tells us that their computers are down as well & that we’d need to pay a deposit for our room in cash, I lost my mind! I told her that the woman at the first hotel told us that we didn’t have to pay for any extras. The desk clerk told me that due to their computer issues they HAD to take a deposit & it HAD to be in cash. I was beyond mad at this point & just wanted to get food & into our room. The room ended up being 2 twin beds with warps in the mattresses in a smoking room! I went to put my food in the fridge & there was rotten food in the fridge w/maggots! I went to the front desk & demanded to see the manager! We got a non-smoking king room & new fridge!

We booked a king bed but was put in a double. One of the beds was nasty. No fridge or microwave. No towels. Asked to be moved was told to deal with it

No towels, toilettes, missing lights, holes in tub surround, clogged tub drain, no iron and no paper cups for coffee. Close down please.

Awlful

the staff was caring

Very nice staff

The staff was nice and helpful. The first room had a hole in the shower wall with a tissue stuck in it,so they moved us to another room and it did not have a frig or microwave. This is just an old motel that is not well taken care of. I did not feel safe. Had it just been me, I would have lost my money and changed hotels. You could see ripped curtains, one room had the curtains open and a mattress was off the bed and propped up. My husband went down for the breakfast which has no juice and just 2 old looking danishes.

Room was dirty had an order. No towels washclothes or toilet paper. Customer service was poor.

Building was rundown. No customer service, staff had no idea on how to run the front desk, dirty used baby diaper found in the bathroom behind the door, no toilet paper or trash can in the room.

The room was not clean. Sheets were ok, but blanket had holes and there was no comforter. No cups in room, no ice machine. Lamp shades missing. We would have ask for our mo ey back, but there was a raging thunderstorm outside, so we stayed. Free breakfast was cold cereal or toast and orange juice.

I was originally put into a room that was have renovations being done. Went to my other room and it always smelled like someone was smoking next to it. The linens had holes in them, and the bathroom had mold.

Liked that they sent me to a different hotel because the room smelled bad.

Staff was unprofessional, failing to provide linens when requested. No coffee maker in room, television did not work; requested this be corrected three times with no results. Stairwell area were filthy, trash allowed to pile up. Breakfast buffett was a pathetic joke. Overall THE worst motel experience my wife or I have every had.

Despite what the listed ammenities are on the web site, there are no coffee/tea makers in the rooms, I had to ask for a microwave & then the one I got didn't have the plate that sits on the little thing that rotates the food while heating it, my bathroom toilet continuously backed up, didn't have a shower curtain--I finally got one when I asked for one, there are holes in the shower stall, the tv didn't work & my restless teenager was going crazy. They installed a new one after they tried to make the current one work, there were dead bed bugs on the box spring and in the folds of the (clean?) sheets on both beds, holes from cigarette burns in the duvet covers, stains on the sheets of both beds, the furniture was dirty or felt dirty. The stay at this place has traumatized me and I do not foresee staying in any more Inns when I travel in the future. I will just sleep in my car because this place was nightmarish -plus the odors in that room & questionable stains all over the carpet... And the pool is still not able to be used. I mentioned these to the gal at the front desk, she said she would send someone to "deep clean" the room, however, no one ever came. There was no pride in upkeep of that place. No one apparently cares, and it shows.

Did not get room/bed size requested, no coffee maker or towels and there were wood shavings from where they tried to prop up bathroom countertop that is about to fall off the wall!

When we arrived, our room key did not work so receptionist arranged for me to stay at another motel (Ark Suites). Receptionist said that the maintenance man had gone home. Days Inn had a large sign stating the rooms were $226/night. When I inquired about that rate, I was told that that rate was for walk-ins only due to Eclipse weekend. That is a ripoff rate based on the condition of the motel property.

The staff is nice. The hotel is dirty and nasty. It smells like smoke no matter where you go.

Front desk help was great. Everything else terrible. No toilet paper, no towels, no soap shampoo etc. Air conditioner did not work. Garbage everywhere, broken air conditioners and fridges in hallways. Broom and hose left out for a trip hazard. Went to eat and got locked out of room. Had to call maintenance to open door then had to move rooms at 9:30pm. We had to stay in smoking room instead of non smoking room. Had room 255 moved to 256. Ice machine broken (went to Burger King to buy a cup of ice). Breakfast items was in lobby (not sure how long milk was out)-did not eat breakfast there.

We stay here quite often. Employees are really nice. Housekeeper is great. Very friendly place. Room is always clean. We try to get same one when here.

Rooms are not cleaned. Walls are yellow and rooms smelled like smoke. No towels in bathroom. No shower curtain. Paper thin bed clothes. No remote for tv. No phone. No smoke detector. Reservation for handicap room was confirmed online and over phone, but then when arrived was told it wasn’t available. One lamp was non working.

Clean room Ice machine broken Trash in the hallway and parking lot Stale coffee and cereal for breakfast everything else was broken We won’t be back

There was no garbage can in room. There was a coffee machine, but no pot or coffee packs or cups. Not even for water. Bedspread had holes in it. One lamp had no bulb. Pillowcases were wrinkled. Not sure if they had been changed.

I Love The Staff They Are Outstanding! I Didn't Like The Sink Flooded And I Was In 1' Of Drain Water 4 Days. Knocking Behind Wall.

You get what you pay for at this hotel. But I had to change rooms 3 times because the toilet wouldn't flush. Plus I was told online id have 2 beds online but only got 1 without an explanation. The bed got smaller each and every time I changed rooms. I was not offered a discount for the inconvenience either.

We tried 4 different rooms they all were extremely nasty holes every where no sheets just a thin blanket no towels just a bath mattt to dry off with lumpy pillows bath tub would not drain no drawers in night stand it was a nightmare we paid 90.00 called hotels.com to get a refund run I mean run

You get what you pay for with the room. It's inexpensive because there may or may not be a microwave, the covers are pretty thin, and might smell smoke still in a none smoking room. For the price it's reasonable if you want to save money.

This hotel is terrible. No recommend people to stay. There was not enough towels. the bed sheets were stained. The room didn’t smell good. One night it seems like some people we fighting or something and we didn’t feel safe.

I was given a handicap room. No carpet. Floor was sticky. The bed was very soft and not comfortable. It was cold in the room. The A/C was extremely loud. I did not sleep. My dog was on alert all night.

The beds were comfortable. The first room was a mess. None of the outlets worked, there was no phone, no coffee maker, tv didnt work, outlet was hanging, only working outlet was behind the bed which is unsafe and a fire hazard. The second room was better but the refrigerator was not plugged in and was very moldy. Would not recommend this motel at all.

I checked in and found the clerk to be friendly and helpful. Went directly from checking in to the room. Upon entering the room, I found the room had not been cleaned or prepared since the last guests had left. I returned immediately to the front desk to report this. Again, the clerk was friendly but replied that no other room was available so my only option was to get a refund. Good for me but also bad as now I did not have a room for the evening and had to start a search to secure one. Very disappointed with the entire experience!

Our room was dusty, sink was stopped up, light over sink did not work. There was only one plug in and it was by the sink. There were 2 of us and only had 1 set towel and wash cloth. I had to go to the front desk to get towels and wash cloths. There were no ice machines. Shady looking people in the lobby and walking around. The beds we’re comfortable and the rates were good, but certainly not worth it. Would not recommend or ever stay again. I’m really sorry because I have NEVER given a bad review on anything. A lot needs to be done here.

Won’t stay there again my room didn’t even have a coffee pot and they had old coffee in the lobby when I went in at 730 am so I couldn’t wait to check out other hotels on the same street very nice this one was not