Fabulous location friendly front desk staff

Well placed in the old town Hotel well maitained but very noisy - toilets and showers heard above and next door

Really lovely hotel, staff courteous and helpful. Room very comfortable. Would definitely recommend.

The parking is expensive and not where you would expect, it’s 3 blocks away. The room was very small and the bathroom door gives you no privacy. It was very expensive for what we got.

Central location, welcoming staff, comfortable bed, good size rooms, near by car park within a minute walk. We were staying at the hotel for a couple of days and really enjoyed our stay. We would happily recommend.

Lovely Hotel in the heart of Bayonne,very helpful English speaking staff more than happy to recommend restaurants etc,rooms very well appointed and comfortable

Helpful staff in a modern hotel close to all old city sights. We didn’t have a car but parking could be an issue. Ask ahead!

Comfort only gets GREAT from me when we have a seating area with a couch or easy chairs. Though I must confess that we only paid for a regular double room and did not expect them. Still a nice surprise when it happens. Wonderful lobby; free snacks during the day; clerk upgraded us when we arrived early and our rooms weren't ready yet.

The people who were at the reception desk, both during check in and check out, were fantastic! They helped to advise where to park our car, after letting us unload into the room, and recommended a few restaurants to eat at. The one we chose was Outstanding! The room itself was very comfortable. We only stayed one day, as were were traveling from Bordeaux to San Sebastian, but it was a wonderful night, and fun experience. Thanks!

We left midnight due to our bus schedule. And this kind gentleman made us so comfortable in the hotel lobby with smile.. I was so relived and thanks a lot..

The front desk assistance was superlative. The sleeping arrangements excellent.

room is clean and modern. there is air-conditioning in the room, which is vital in summer. however, there is a shelf hanging over the sink, because of which, when washing face, you end up hitting your head at the shelf, or splashig water all over the washing room. it is not well designed.

Hotel is centrally located and convenient to restaurants, shops, and the Gothic Cathedral.

Despite claiming to be smokefree the hotel corridor stank of cigarettes.

Central hotel, nice entrance, we were first given the keys to the wrong room - someone elses luggage was there, this room was light and airy. When we entered our room there was a total contrast, it was small, dark (black paintwork) with a very strange mix of furniture.In contrast the bathroom was large and bright with new fittings.The breakfast room was nicely decorated and whilst the breakfast choice was not vast, it was perfectly adequate.

Central hotel, nice entrance, we were first given the keys to the wrong room - someone else's luggage was there, this room was light and airy. When we entered our room there was a total contrast, it was small, dark (black paintwork) with a very strange mix of furniture. In contrast the bathroom was large and bright with new fittings. The breakfast room was nicely decorated and whilst the breakfast choice was not vast, it was perfectly adequate.

It would be OK if you was a hobbit, tired hotel tired staff also hard to get to by car and no parking. Graham L

We could walk from the hotel to everything in old Bayonne. Restaurants, shops, and sightseeing were all right outside the door. The hotel could use some updates but it was quiet and clean. The wifi worked well.

Late night arrival from Bayonne Train Station. Close to train station, easy taxi ride. Hotel is in a good location, close to restaurants, shopping and sightseeing.

The room was nice with a super king size comfortable bed. Bathroom was spacious. The only thing I have problem with was : the weather was warm on the day I arrived, I would like to use the air condioner. However due to change of season, only heat is available. I have no choice but open the windows. It was very noisy, worst thing was there were mosquitos, I got more than 10 bites. Hotel did provide air conditioner the next day, I closed the Windows thought all will be fine, didn't realize to looks foe mosquitos already inside the room. I was bitten again.

Lift initially out of action, so reaching the fourth floor involved wriggling past laundry skips and kitchen mops to use the service lift. But after a couple of days it was back in action - charming old wire cage affair with a bench. Couldn't turn down the a/c, a bit stuffy, but opening the window easily fixed that. But all round, very good value accommodation.

The hotel is close to the centre of Bayonne and a ten minute walk to the train station. I was taxiing into Bayonne after a long flight and needed to catch a train the next day. The hotel was clean, secure abd the staff was helpful even with such a late check-in as our flight from London was delayed.

My wife and I stayed with our 2 daughters aged 10 +12 in July 2013, the room was good, it was very hot outside and the air con was more than up to the job , there is no parking outside the hotel but there is a car park at the end of the road,which , if you are out of before 8am there is no charge , we left at 10 am on our way to Paris and there was only a nominal charge(2-3 Euro).Breakfast, as with all French hotels is continental and is ok , but dont go there expecting anything fancy, its enough to get you going until lunch.staff were pleasant and spoke good english, overall a pleasing hotel that we would go back to and Bayonne is a really nice town.

Nice clean hotel in a good location. Room was a bit small and furnishings in the common areas were pretty random (cabinet with empty glass shelves, a single old chair that looked like it belongs in a dorm room sitting on a landing). Also, the sliding bathroom door that didn't shut all the way was another low point. But we got a great deal on the room at under $100/night so we were happy with it. I would never have paid the list price for the room.

Central location in the old -- and most interesting -- part of Bayonne. Easy walking to history and good eating. Excellent buffet breakfast. Only one issue with the hotel itself: when upstairs guests flushed or showered, we heard the water flowing down!

I had visited this hotel in June 2010 and returned in September. The second time I decided not to pay for an upgraded room and as a result was severely disappointed with the standard of the rooms I booked: 1 for me, 1 for my parents. My room was OK but its bathroom was appalling. No bath and a shower placed on a pedestal so high that is was very difficult to get in and out of. My parents room was little more than a shoe cupboard, unbelievably small, yet their bathroom was great if a little dated. The breakfast was good and the lady serving it very kind despite the fact she had a breakfast area full of people and a whole coach load from a coach tour to look after. The worst issue was the male receptionist who refused to look at us, was unresponsive to my questions (in French) about a luggage trolley and was generally rude. I tried to smile and be polite but its very difficult when someone is doing their level best to ignore you. When I return to Bayonne again I will make every effort to find a different hotel despite the fantastically convenient location of the Grand Hotel.

This hotel is in an excellent position in the town. Bayonne is very charming.