We went to check in and the lobby was shut down (remodeled) Signs pointed to an interior area, but it took us a while to find check-in. Staff was pleasant. The room smelled strongly of cigarette smoke (if it hadn't been a Thanksgiving trip, we would have changed hotels). Entry door and bedroom door needed a strong shoulder nudge to open either. Unit next to us had a large dog with a massive, annoying bark. One bedroom suite layout is nice. Bedroom, bath with separate living, kitchenette area. There was no dining area for breakfast, take out only. Eggs and sausage. Sausage were like pieces of leather. We have stayed at many Sonestas around the country. This was by far, the worst. Maybe after their renovations, it will get better.

Last minute trip. Room was super nice. Clerk was very polite.

After staying at this hotel several times, we felt we could return successfully. We arrived and saw the lobby closed for construction; had to call to find out where to check in. Agent was almost frantic with process. The room was beyond shabby. While we understand "under construction," the furniture was reminiscent of a "flop house"...dirty and torn. Full price for the situation with this hotel is unacceptable. It's chancey that we will return even after construction is completed.

Our stay was okay here. The place is a bit outdated and the sofa had some wear and tear to it. I was woken up in the morning to loud walking upstairs back and forth for a while. I could also hear it when I was trying to go to bed around 11 pm which was a bit annoying as we had been on a 6 hour road trip to get here. Overall, it was not bad as it had a kitchenette which was convenient as we had our daughter who is picky with eating out so we heated up ramen for her. I was unhappy that their gym was not available which I was not informed of until arriving. They were remodeling an area that blocked off that entrance.

Areas of large dark dark dark dirty deep stains on pull out couch for sleeping, chairs, lazy chairs, carpet. The outside ground is cleaner than inside carpet. Non smoking room had STRONG CIGARETTE SMELL. Horrible! No house keeping service after 3 pm. No room service.

The service was great; however, the property is going through renovations and it was noisy at times. The parking lot was full of construction materials. I had reserved a 2-bedroom suite, but due to renovations, was given 2 1-bedroom suites.

First of all, neither Hotels.com nor the hotel told us that the lobby and dining room were under renovation and check in and a grab and go breakfast area was set up in a small side room. We were expcted to bring our brerakfast back to our room where there was not 2 chairs that we could sit together in. The room was clean but the furniture was in poor condition. Chairs were ripped, fake leather torn. When we came back to our room in the evening, we discovered that there was one remote which did not work with with either TV. It took us two requests to have them replaced the next morning. The trash outside was overflowing and was being eaten by oposssums which was scaring the kids. It took us two requests to have the outside trash emptied. The following day, the trash was in the same condition even though I spoke to Lisa, the manager. When we were checking ou we went to the makeshift lobby to break a $20 bill so that we could leave a tip for the maid. ( Our perspective is that, no matter what the condition of property, the maids do not make a lot of money and they clean up after us). We were told that they normally do not give change but that they would make a 1 time exception. When we explained that we were trying to leave a tip, they were surprised. Never again.

Remodeling during our stay done the right way, clean and quiet. Great place to stay and the best part DOG friendly..highly recommend....