Everything was amazing just a little noise at night

Quaint and cute. Clean property, friendly staff.

It was clean, good service

The managers at the front office were very helpful, but a train goes right behind property that will wake anyone.

I liked the renovation on the hotel. The staff was friendly and helpful. I do not have any dislikes.

It's a bed with a roof over your head. Maintenance and service are lacking.

Good hotel.

Because was on the street was a little bit noisy

Nice place to stay and staff are very friendly

The stay was very nice & comfortable. It

Nothing special - very pricey for the actual room, the service was very attentive though!

Very professional staff. Clean. Good breakfast. Convenient location near Stanford Shopping Mall.

The only negative was that it's right on the main road, and having to listen to traffic

The location is perfect, walkable to Stanford University, and Stanford Shopping Center (Mall), including the breakfast, pretty typical continental style. You can have your dinner via something like ubber eat and other apps, they just deliver to your room, or you can walk to Shopping center, which just less 10 mins, there are a lots to choose and really nice with reasonable price. I took one star of from Service because one day there is no drink water for me especially I need hot water for medicine, and when I came back to check, there were still no one to fill up the water tank. I paid almost $230/night but such a small inconvenience could ruin your feelings. Overall, its location is what I chose for.

For the $400 price it was terrible. It was noisy, breakfast was poor

The staff was welcoming and the rooms were clean. The noise was an issue with windows open but less when closed. The primary reason I would not stay again is the uncomfortable beds. Mattress is too hard, linens stiff and scratchy, pillows flat and hard. Sadly, beds are a dealbreaker.

The staff was friendly

I liked it. I will stay again.

Traffic noise was bad in our room as hotel is right on the main drag. At about 9:45am on Dec 26, they started a *very* noisy power wash of the parking area that was just below the sleeping rooms. Very inconsiderate timing! When we checked out at 11am, the power wash was still noisily happening & looked like it would go on for a while. On the plus side, staff was cordial & breakfast was fairly good.

A very peaceful and quiet place to stay. The rooms are very clean and spacious. My only concerns were that this is not a good place for people with mobility issues. There is one tiny elevator that is not that visible at first. The bathrooms are not equipped with bars or safety mats. The other concern is that the property is not very visible from the street, and is easy to miss. The parking is underground, and some of the spaces will not work for tall vehicles. On the other hand, the hotel is very conveniently located. It is very close to Stanford Medical Center, shopping centers, and restaurants. I am a person with mobility issues, so I am not sure if I would stay here again. If you don't have mobility issues, then this is a great place to stay!

We only stayed one night but it was a wonderful and restful stay, quiet and comfortable. The staff were very friendly and helpful, we will be booking another stay soon to visit family again!

Cheaply built with noise emanating from the ceiling as a couple had sex on the bed and walked above me. Very noisy and while the room was fine and bathroom clean- very decent little breakfast with Pancakes and waffles with mini omelets and bacon home fries that is the plus. No area in lobby to relax kind of depressing check in. Work $79-109 etc but not much more

Staff very friendly

Breakfast is enough reasonable.

I really enjoyed this Best Westin. It was small and quaint but had everything I needed. It was clean, quiet and centrally located. The free break that they served was perfect.

The location was great and we liked the layout of the hotel

Great location and convenient to go to shopping and campus! Was nice to have free parking as well.

Nice place to stay . . I will stay again when I visit the area! Everyone was pleasant, even other guests!

Friendly & helpful staff Very convenient location near Stanford Medical Center

Nice rooms but a noisy street. Nice staff but $45 seems unfair to charge for early check-in to an empty room!

Quiet, clean, close to hospital

One night stay, appears to be older motel, but nicely updated. It has character. We enjoyed the small patios that are in front of the rooms and gave a nice area to visit and weather was perfect. Rooms are nice, no frills, but bed was comfortable. Room was quite, until morning. Definitely not able to sleep in due to everybody rolling there bags by your room on outdoor cement walk and kids running by. My only real complaint was parking, which is under the hotel and very compact. We have a full size SUV and many spots are only 6 ft clearance that we were unable to use. Others are 7 ft. Spots are tight and run the risk of somebody dinging your car with their door. Luckily we did not drive my full size truck as it would have not fit. Nice location, close to Stanford medical, multiple restaurants and shopping. All in all nice stay and would stay again. Loved the old school feel of motel.