Towels were white with yellow spots. The shower had black ringlets hair all the way up the wall of the shower. Live earwig was in the room. Only 2 small pillows per bed. Room absolutely smelled. Breakfast was mostly cleaned up an hour before is closed down. The plumbing squealed all night.

Kept usxwaiting for a longvtime room flooe uneven and dangerous. Won't go back!

We're older and they put us on the top floor, way at the end of the hall. Knowing how tired we were. That floor is hot and the floors are uneven and dangerous. Outrageous! Shame on them. Every time I go there I sttay there. I have firxyears. I won't again!

Room was adequate

Lovely manager clean room

By far the worst hotel I’ve stayed at! Was traveling back to Texas from NC and needed a place to stay for me and my two small dogs. Apparently only animals can stay on the third floor. I asked for a first floor because I’m older and it would be easier to get around with them on the first. Was told by the man at the desk animals only allowed on third floor. There was no carpet in the room. No big deal, it’s easier to clean with animals. Whatever. I get it. However, can they at least CLEAN the floor?!? I only stayed one night and the bottom of my socks are disgusting. Thank goodness I had a pair of nonslip socks to go with the no carpet flooring. They could at least give that detail in booking. Had I known, I absolutely would not have paid for a reservation here. I couldn’t even shower because the shower head wouldn’t turn on and the water was also slow to drain. I will never stop at this hotel again. The pictures of the hotel look decent, but it was horrible! The picture is of my socks after ONE night!

This hotel is just run down and has a lot of guests that seem to live there. When I first walked in my room the floor was soaking wet there were puddles where they had mopped. Once the floor dried the feel on the bottom of your feet was slimy. I could not even walk on the floors in this hotel room without shoes on

The properly over all was clean. My room looked as though the remodel had not been completed. Missing baseboard, holes in the walll were valsnces were removed and not replaced, same in the bathroom. Staff was super friendly and professional

Hair in toilet and bathtub and tv didn’t work

The hotel interior needs an update. Outdated carpet and facilities. Staff and service was great.

Relaxing no loud noise

Its fine for a quick stop but our room was pretty dirty. The fridge hadnt been cleaned out. The bed sheetvhad stains and black stuff all over it. There was a slight stink in the room. The headboard had hand prints on them from well...

They need a ice machine on every floor

Convenient to me and business

Shower hardware lacking in reasonable functionality ~ Housekeeping crew inability to engage guests due to non-English speaking barrier ~ "Breakfast" service is lacking in all respects, limited and unappealing ~ Demeanor and dress of desk clerk at 9pm check-in unacceptable ~ No nametag, no greeting, seemed oblivious.

The workers were very nice but the hotel looked nothing like I thought it would. I will not be going back.

the service we received was great.

Average

The people working here are great. Breakfast is ready at 5 and so was the ride to the airport.

Convenient safe place to stay when flying out of Jackson. The transportation and parking was the deciding factor for me

They do charge a $25 pet fee per pet per night so be aware of that! I didn’t expect the breakfast to be as minimal as it was but I do deserve what I pay for in a hotel. We left our stuff in the back of the truck and nothing got stolen so we felt safe. Once I called to let them know about late check-in, they were very accommodating. If you have pets, you’ll probably be put at the top of the floor. I don’t mind as long as the elevator works *haha*. The only thing “off” was the heavy cigarette smoke smell in the hallways and elevator but once you’re in your room, it smells fantastic.

Real friendly service. I recommend the hotel to anyone

I like it was quite . I didn't like they didn't have any bowls or milk for breakfast .

Remodeling looking good.

There were men outside the door playing cards and smoking. Women on the other side smoking cigarettes. When you got out of the car I wondered is this for real. Thank goodness it was only one night. I don't think I will come back soon.

Manager Twanda is AWESOME but really need to work on the breakfast area.. I know it says Continental but check on what Continental means... couldn't take a shower didn't know how to turn on..

Place was disgusting. Carpet in halls looked like it hadn't been vacuumed in months. Huge clumps of dog hair everywhere. It is rundown and has not been kept up at all.

This property is like 5 minutes from the airport. Check-in took less than 3 minutes and checkout was almost instantly. Thanks for making the start of my vacation effortless.

The property does not look like the pictures. The hotel room was not the one I chose, nor did they look like the pictures. There were wires hanging out of the ceiling where there should have been a fire alarm. There were dirt stains in the rug and the manager had to send house keeping back to my room to reclean the whole room. The tub had a roach in it as well. I was over charged and could not get my money back until after my stay. The breakfast was only cereal and little breakfast muffins from out the box. The one day I did get breakfast there was bugs in the apple juice that made me throw up due to me not seeing them until after I started drinking the juice. Now I will say the manager was THE BEST and really tried to fix my issue and the night staff trey was awesome!

Covid is no longer, a reason to short guests on Service. If restaurants can cook a breakfast and serve, hotels have NO EXCUSE! I video taped the "Breakfast" offered to paying guests at this hotel. It was appalling and pitiful. ALL the chairs were stacked upside down on ALL the tables. Why- no customers want to eat this poor breakfast. An all cold cereal or instant oatmeal with no butter, some tangerines and bananas and stale mini muffins were the only food available.

Check in was ok. Third floor was horrible. The hallway to room was disgusting and the room smelled like mildew. I couldn’t have been more disappointed and wish I could have just been refunded.

The bed had multiple hairs under the cover. Along with what appeared to be fresh stains. Asked to change rooms. Was given new room. Checked bed and found hairs again. This hotel should not be listed on Orbitz.