Hotel is nice but would say it was 4/5 star - rooms were nice and clean and had everything you needed! Pool was quiet but not that warm. Sauna was out of order. Food was bland and service wasn't great. It's expensive for food and drink and not worth the price - we also didn't realise gratuity was automatically added and so paid over £20 in tip for a meal for 2 adults and 2 children (we are in the bar so wasn't table service). Our key stopped working when we returned from food and it took over 30 minutes to find someone to rectify the issue which wasn't great with 2 small tired children.

Michele the receptionist was fab, pool was lovely, grounds were nice, and super close to Poultons Park! Will be back.

Check in staff were very welcoming. Gave us useful information about the hotel and were very friendly.

Stayed for one night as a little stop over on way to Cornwall with our young Labrador. The hotel is really lovely and super dog friendly with welcome treats and a little pup pack of goodies in the room. The staff made such a fuss of Zoey dog. Really lovely people. We took a 5 minute stroll into the village for a walk and dinner at a pub. The location is perfect. Our room was on the first floor overlooking the bar terrace but there were no noise issues. Next morning I took advantage of the hotel pool for 30 mins which I had all to myself. Breakfast was delicious!

Massively understaffed. Waited 20 mins at front desk for because the person manning the bar was having to do everything. Kitchen closed at 8:30pm despite advertising 24h room service, presumably due to staff shortages again. They need a maintenance person on staff to take care of damaged walls, broken extractor fans, dodgy lightbulbs etc. Lots of little issues that detract from an otherwise pleasant property.

Nothing not to like. Reception staff friendly and efficient. Michelle was really chatty and helpful. Great receptionist and bar tender 😆 Breakfast was excellent well cooked and tasty. Pool was clean and enjoyed a lovely swim. Would highly recommend this hotel

Staff were amazing, food fabulous, great location, beautiful hotel, within easy driving distance to surrounding sites

Very pleasant The hotel was clean but could do with a little freshening up especially around the baison. The pool area was very clean as was the bar and restaurant

Lovely hotel and perfect for anyone wanting a break in the beautiful New Forest. Pool didn’t have any loungers to chill out and it was a bit shabby but wasn’t why we booked the hotel so that was fine. Room was great. Could connect to our Netflix account and the big bed was so comfy! Really lovely helpful staff too

I like the friendly, helpful staff, the ambience, and the location which is quiet but very close to the centre of Lyndhurst. I've now been three times and intend to go again. It would be good if they added a cheaper continental breakfast as well as the full breakfast menu.

Friendly staff and good housekeeping.

Lovely clean and quiet hotel. Breakfast was excellent

In need of basic repair. Very creaky doors and floorboards. It's such an easy fix to have soft close doors! Sauna out of order, I suspect that this has been the case for a very long time. No sleep on the first night due to external noise from doors and pipework.

Excellent stay, with very helpful staff, and a lovely clean and comfortable room. Reception team went above and beyond to help redirect a parcel that was not delivered as expected, for which I am most grateful.

The room was good and quiet.

The staff were all lovely. Our bedroom was in need of an upgrade. The bathroom looked tired and our double bed was 2 singles together and ridiculously soft.

We enjoyed our stay at Forest Lodge lovely location and lodge was a delight …very friendly staff ..would definitely recommend… Thank you Eleanor & Terry

I requested a room with a sofa bed I was instead given bunk beds with no explanation as to why or even informed that this would be the case. There was no coffee provided in the room and the tissue box was empty. The room was very basic for the price no more than or indeed less than you would expect from a premier inn. The breakfast was excellent and the staff friendly and happy.

Clean, family friendly hotel in the lovely new forest

Booked for two nights in a family room and left after one night unfortunately. Room was very dirty, tired, mould throughout bathroom. Lighting was incredibly suppressive. I question the credibility of the existing reviews on here. Room was advertised and paid for as a family room (2 adults and 2 children) however it was incredibly cramped and there was no room to even place a suitcase on the floor. Luckily ours just managed to fit under the wall mounted bunk bed. Although we booked for 2 adults and 2 children the hotel tried to charge us an additional £30 per night, on top of an already overpriced room. Families- please run a mile

The hotel is in a convenient location, within easy walking distance to the village centre. Excellent pool (but the changing rooms could have been checked a bit more often, as the shampoo/body wash dispenser was empty, and there were some tissues on the floor). Very friendly and helpful staff. Liked the option of asking for fresh milk for our room. Good breakfast, with an excellent continental buffet available and hot meal options cooked to order.

Wonderful stay. Really friendly staff and great location.

Beautiful hotel with incredible views. Staff were lovely and friendly. Free use of the swimming pool and games provided. Would definitely recommend and will be staying again.

Nice reception area and good bar/restaurant but the accommodation is very tired and worn. The bathroom was pretty unpleasant.

Comfortable Room. Breakfast was plentiful if a little underwelming.

Good location but property is aged and needs a refresh. Pool needs more facilities.

Booked the hotel on the strength of the pool which was out of use for the duration. The four poster bed was great but the room was small and had no fridge facilities. The staff were very friendly, apologising for the lack of pool. The breakfast took far too long, (perhaps a buffet style hot breakfast would be more appropriate.) The sink was in need of repair.(infection control)

Very pleasant, and peaceful. Could do with a little tlc to the public flooring areas and a few more staff on hand to help those who seem to be having to multi-task across all areas, and to alleviate queuing at busy check-in/check-out times …but all very pleasant.

Lovely hotel. Great pool and the front desk staff were very friendly and accommodating. We got the 5 of us in the room and still lots of space. Was very warm though and no air-conditioning. But we all slept well. Restaurant was a bit expensive but Lyndhurst centre was just a short walk to a wider range of restaurants and cafes.

What a refreshing change. Wonderful, helpful, welcoming staff. It was such a pleasure to stay here and we would definitely go back! Some more lighting out on the patio would be good but just a small Observation, it didn’t impact our stay.

Had a lovely quiet romantic night Excellent stay Would recommend

When we had a problem with check in the receptionist couldn't have been more helpful in solving the issue quickly and efficiently. The pool is a great bonus - a good size for lane swimming but also shallow enough at one end for young children. Cooked breakfast and dinner were to a very high standard although service was a little slow at dinner. The room was large and the bed very comfortable, and there was loads of hot water for baths and showers.