Descent place to stay for the price.

The person checking me in was not friendly or helpful. The rooms smelled like smoke and/or food. I did not stay because the rooms and service was so bad. How can I get a refund?

We needed a place yo dleep before taking a flight at 5a. Leaving hotel 4a. The room was for 4 people. A double bed abd pull out couch. Linen for pull out was not available ubtil 4p. We had to keave fir donner back at 11p. When we pulled iut yhe bed there was a dirty sheet with food crumbs on the mattress. We pulled iff dirty sheet to find an even more disgusting mattress. We only had hours to dleep so my family tried to share tge obe bed and a chair. I eill never stay at this hotel again

Safe hotel ,clean the ac works good,

The room was nice and big but did smell like someone cooked fish in the microwave, the front office staff provided air freshner.

We arrived at 1 am and were waiting in the lobby being ignored until I yelled for someone. The young kid that came out did not look anything like an employee that should be greeting at a hotel. He was very unprofessional and basically Just handed us keys and turned and walked away without even directing us where our room was. When we got to the room it reaked Of smoke so bad and there were blood stains on the carpets. This was the dirtiest most ghetto place I’ve ever been. I called down to ask about the smoke and he just said I’ll leave my manager a note and hung up. There were people up all night with kids and people knocking on the door all night long. I’m sure there were drugs going in and out of that room. We felt so unsafe that we grabbed our stuff and left at 6 am! Never have I ever been so disgusted in my life. There’s no way the manager or owners don’t know about this nasty room.

Nice place, good location. Good kitchen space, perfect for fam traveling

The rooms smelt like cigarettes and where dirty and the pull out mattress was completely covered in stains form previous uses.

The continental breakfast was very limited to coffee, tea and hot chocolate, packaged oatmeal and prepackaged cupcakes that were several days old. While the unit had a stove, microwave and fridge, there were no flatware, dishes or glasses. You had to ask for everything from the front desk if you wanted anything, including shampoo, etc. Then at 2 minutes to checkout, they call to tell you to leave. We will not be staying there again.

Rooms were large and clean, which was nice - outdated, but sufficient. The kitchen in your room doesn’t come with anything, and all pots and pans are handed out on a first come/first serve basis (we didn’t have pots and pans available to us until the 2nd night). ‘Breakfast’ consists of coffee/hot water (tea, hot chocolate) and cereal bars/muffins. There’s no bathroom other than the one in your room. We had an overall good stay (we were here for 3 nights), and the hotel served what we needed it to be.

Room was in poor condition. Smell of smoke common at this hotel, including hallways. Staff was very friendly and helpful though.

Paid for a king size bed received a full size bedroom hotel was not full also the bathroom tub faucet was very loose felt like it was going to fall off. Needs the screws tighten.

Nice comfortable room and as a suite came with small kitchen with stove/oven and fridge (which worked well keeping drinks cold and ice), and small living room with couch, coffee table and lounge chair. The bed was comfortable but if I had an issue were the pillows being thin so I had to request for a couple more to be adequate for me. There was a minor area along a small portion of the wall by the floor where the base molding had come off, but otherwise the room was in great shape. The big disappointment is the free "breakfast" which was not much more than coffee and breakfast snack bars or small muffins. There were also individual packs of instant oatmeal. One morning I could smell breakfast food being cooked but I think it was coming from a room someone was using the stove to cook with.

Acceptable.

I like staying there

Refrigerator doesn’t work

Sofa bed was very dirty and not made up. You have to do it your own. Noise on the floor upstairs is quite loud.

Room 222 had roaches so I told the front desk and I was switch to room 317 which was fine. I have stayed at this hotel more than 5 times before.

I liked that it was quiet, so close to the airport.

Great option when you want a clean, quiet space and to still make dinner

Service was good but room smelled like cigarettes and stains on bed sheets

Smelly place. Front desk abrasive. Pullout bed mattress horribly worn.

We didn’t got a stay at their because it was over booked and worst experience and at the middle of night we have to find another hotel and scary area and pay double. I want my refund and extra credits

Rooms are not maintained in good condition

Poor lack of service

Floor was sticky

This hotel needs to be updated. It's advertised breakfast but all you get is coffee, hot chocolate and oatmeal packs. My window did not lock and I was on the ground floor. There was a smell on one of the pillows.

Great staff

Wonderful visit

It was a very convenient area by Alameda and I felt safe arriving and leaving each day I stayed there. Also, the free parking was great.

only one chair in entire room for 2 people, was told weekly cleaning but didn't happen, desk manager said no help to clean, and desk manager was very unfriendly and not helpful.

Good price, but no actual breakfast, stained carpeting, close to airport, free parking though!