No elevator. No TV. No maid service. Bathroom had no toilet paper holder. Minimal amenities including 1/4 roll of toilet paper. We were told that there is a national issue with the TV and they couldn't do anything about it. There is such an issue but not with the carrier that the hotel used. We had a suite so we had a second tv in the "living room" which worked so clearly that wasn't the honest answer. Breakfast was not eatable. We both had a bagel and thought we would be safe with that. Overall a bad stay. Won't be using this hotel again when we go to Warwick. We often go there but will find another place to stay.

After I checking at dirty room the next room the cleaning was fine but the TV doesn’t work

Horrible the room was dated the couch was broken bathroom was horrible and toilet was stopped up to 28 hours

Very convenient to highway and airport. Lots of food choices in the area. Staff was super helpful

We checked in only to find 2 out of State cars in the parking lot that had been vandalized the night before. This made us very nervous and we couldn't sleep because of the possibility of it happening to us. Another problem was I had booked a King size bed and twice I was given a room with 2 queen size beds. Each time I went downstairs to reception they did not liok at my confirmation on my phone. Only after the third time did they listen to me. I finally received what I had paid for, a King size bed.

The beds are terrible and very uncomfortable along with the pillows. The bathrooms are not maintained and have caulk missing everywhere, damaged tiles etc. The breakfast was not even edible as food was half cooked. Do not recommend staying here. The price is cheap for a reason.

It was great.

Jummy at the front desk was incredible, property needs some TLC

Flies in room

dirty flooors, running toilet, dirty towel in the room, very loud creaky bed whenever I moved

The overall hotel was good but the room we stayed in was subpar. Some of the furniture was in disrepair and the flooring in the bathroom was a bit like a gym and the shower leaked water all over bathroom floor.

This hotel demolished my confidence in all Hamptons being a clean, reliable place to stay. The floors were nasty and sticky, the furniture looked like nefarious activity had been taking place since 1992, the shower flooded the bathroom (hence a mild smell). Alas, it was close to the airport and we only needed to sleep 6 hours.

Nice room

Hotel was within a mile of the airport but offered no shuttle, just a Lyft promo code that got you a single free ride within 24hrs. Property was under construction/renovation. Elevators didn’t work. Table in room was held together with dry wall screws. Toilet paper holder was hanging off wall and ceiling in bathroom looked like it was unfinished and patched. Room cost $350 a night which is ridiculous. Only stayed as our flight got canceled and we had no choice. Feel completely ripped off on what we got for what we paid.

The main elevator was broken, directing guests to take the stairs or the elevator that is at the opposite end of the hotel. The room they had me in was just painted, and painted poorly. There was construction debris (drywall dust) on the ottomans, floor, and on the bed. The tissue box was empty, the air conditioning unit was extremely loud, and I was greeted by two flies upon my entrance. If you are looking for a clean stay, look at other hotels.

I enjoyed our stay. Modern, clean, and friendly staff. Very close to the airport if thats what you're looking for. Only negative was the breakfast buffet in the morning. There was at least an hour left before it was to close but they ran out of food. So get down there early if you want breakfast. At least the cooked items, like eggs, sausage, etc. We got the last bit but many people came after and were disappointed. They asked the staff in the kitchen and they said they were not making anymore. Otherwise it was a pleasant stay.

Friendly check in and checkout. Room clean and comfortable beds

I would love to share the multiple pictures I took of the conditions of the room I was given. I reached out several times, spoke to several people and nothing was taken care of.... I am still waiting for contact back about a full refund. I am and was appalled!

The room was clean, though the carpet looked like it needed a good shampooing. None of the USB chargers worked—all were loose within the outlets that held them and I could never get a connection. I’m not a fan of squishy pillows, but if you are, you’d love these. There were some dings in the paint in the bathroom. I was concerned when we asked about getting breakfast early the next day and were told it was never prepared that morning. I’m really a fan of Hampton Inns—good staff here but the hotel itself needed a little TLC

The first night my tv wasn’t working

No Kleenex in room, one tv did not work, coffee machine was dirty, room set at 60 degrees, one waste basket and there were ants on the lamp stand/table. On the positive, the bathroom was ok, mattress was very comfortable.

We showed up to a dark, unlit parking lot- not even the hotel sign was lit. On a busy Friday night, there was ONE staff person at the hotel. One. There was not one other staff member in the physical building. Shameful. AND, it was her fourth day of employment- she herself was awesome. But, because she was alone when our room key failed it took a ridiculously long time to fix the problem. An hour and 40 minutes to fix the problem. That was with me attempting 5 (five) different keys and the app key. She finally had to come with a master key (there were no other rooms available because they were that busy) and let us in. It took longer to get into our room than it did for us to drive there. Once in the room there was zero bedding for the pull out couch, so that took another 30 minutes to get. Again, because she was ALONE. The next morning a maintenance person had to get some hand held machine to reset our room lock. He was shocked to hear that on a Friday night there was only ONE employee working in the building. Once our key worked we avoided being there. We did also note that the back door that was supposed to be locked was not locked any of the times we came back to the hotel. Not once did we need our key to enter the building. We won’t be staying at this place again. The staff, amazing. The person who schedules the staff, sucks. There should always be at least two (2) people staffed and IN the physical building.

No cups in room for coffee.no toilet paper

Did not get the double beds we registered for. Was told they had no other rooms available and my 23 year old daughter was stuck with a sofa bed. We made our reservation weeks ago. While the room was clean, it was run down. Handle fell off a cabinet. Toilet seat had marks on it. Shower curtain would not stay closed.

Great

Very xlean great breakfast

If I had to rate this hotel 1-10...10 being the highest I would say a 6 1/2 maybe 7 because of the staff. The staff is so nice all of them and so helpful the breakfast is pretty good lots of breakfast foods to choose from... It was very quiet and any other guest we came across where so nice ok the hotel it’s self the rooms are clean but the wear and tear on the rooms are showing they really need some TLC there where holes in the wall the shower fixtures where hanging we had to ask for toilet paper there was two half rolls in the bathroom...There was no hot water in the shower at first in our room, but that was quickly fixed. The key card kept not working so every time we left we had to go back down and reset them ...honestly no big deal but it did keep happening ... I haven’t been here in about two years so things have changed now you have to sign in to use the pool not a big deal but it’s something to know... The pool is pretty big and the jacuzzi is ok there is also a $100 hold on your card for every day you are there just a heads up. But it was refund the day I left. Over all I would return just hope some little updates could be made.

Bed was comfortable, room and facility were clean, staff was courteous and extremely helpful.

Airport hotel. Clean and comfortable. Very nice staff.

Very run down, from carpets coming up in common areas to mold in tubs which do not drain properly this hotel needs a complete overhaul. Also hotel staff are not accommodating. Not allowed to sit in lobby, it’s taped off. When asked about why this is, and if I could sit in the area with a friend I was told this wasn’t allowed and that they should not be visiting the hotel since they aren’t paying guests. Will not stay in this hotel again.

The pool was so cloudy and dirty, the matainence employee said the he didn’t have enough chemicals to treat the pool and keep it clean, the elevator didn’t work, the room wasn’t even taken care of. No toilet paper, no Kleenex. Mold in the bathroom. The juice machine was broke, no fork to pick up waffles from the waffle maker. No milk and water available. Had to buy a water. The ice machine didn’t work on several floors. Called to have pillows and blankets delivered for the pull out couch. Waited 3 hours they never came. Called the front desk from the room 4 times, the phone was never answered. Called the hotel from my cell phone and the front desk never answered the call, several times. This property is not Hampton Inn quality. If this was my only stay at a Hampton property I’d never book again with Hampton. The General Manager was more concerned with a luggage cart in the lobby than the multitude of broken and dirty objects in this hotel.

Not worth $200. Furnishings were old/broken. i.e. no water glass.