Very pleasent and welcoming staff. Great location. Great facilities. Very good food specially the breakfast. Perhaps generally overpriced.

This was our sixth visit to St Nicholas Bay which says it all. We are treated so well by the manager and all the staff. The rooms and facilities are excellent and we always leave feeling fully relaxed and planning our next visit.

Fantastic views. Slight disappointment how we were treated by Nikos, front desk manager. We asked for another room as the first one oferred did not match the description. Nikos helped us and finally the third room on the next day after arrival was resembling what we had booked. Unfortunately Nikos showed his irritation and suggested that the last room we decided to stay in was his special gift for us. Then he ignored us through out the rest of our stay and turned his eyes away whenever met. It was clearly unacceptable way of behaviour of the hotel employee of this level. Apart from this not very nice experience everything else was fine.

Some of the staff no warmth to the guest in our opinion treat like a job

We booked this last minute and were pleasantly surprised. Very nice property with small beach and terraces on the water. Staff were all great without exception.Just a great relaxing stay

We booked this last minute and were pleasantly surprised. Very nice property with small beach and terraces on the water. Staff were all great without exception. Just a great relaxing stay

Overall had a good time at St Nicolas Bay Resort Hotel and Spa. Positives were beautiful grounds, clean and new rooms (we stayed in the junior deluxe club sea view suite), a few options for eating at hotel, very good spa facilities and treatments; friendly staff; very good views, good restaurants within 15-25 minutes walk to town, few options for sunbathing (pools, beach and rocks), good parking facilities, and they kindly let us have a late check-out 19:00 pm. Less positives were food and service was mixed and pricie (I guess price is what you'd expect for a resort, but we found the quality elsewhere a lot better for much less). Our shower had really good water pressure but wouldn't drain / blocked so had to turn off during shower when washing hair. I travelled with my sister and we spent 5 days at resort, I had requested a twin bed room but they couldn't provide. Also very difficult to get sun-bed near the pool. You have to go early and put your towel down. Overall we loved Crete and the beach and weather was the absolute highlight!

Lovely comfortable hotel with super sea views. Excellent polite staff, very efficient in their duties. Good breakfast selection with hot and cold buffet items. Also a hot items menu to choose from and cooked fresh and brought to your table along with a choice of tea and coffee. Selection of places to relax and sunbathe, either by the sea or by the pool.

Lovely comfortable hotel with super sea views. Excellent polite staff, very efficient in their duties.Good breakfast selection with hot and cold buffet items. Also a hot items menu to choose from and cooked fresh and brought to your table along with a choice of tea and coffee. Selection of places to relax and sunbathe, either by the sea or by the pool.

Nice hotel in a great location with beautiful grounds, Amazing Staff, really good breakfast and 20 min walk to town. Rooms lacking a bit and doesnt feels like a five star hotel therefore a bit overpriced in my opinion but overall a good choice to stay and definitely recommended.

Nice hotel in a great location with beautiful grounds, Amazing Staff, really good breakfast and 20 min walk to town. Rooms lacking a bit and doesn't feels like a five star hotel therefore a bit overpriced in my opinion but overall a good choice to stay and definitely recommended.

The hotel is very nice located in a quite area, the staff is amazing.

Quiet well run high quality hotel Superb food , excellent service Highly recommended

Quiet well run high quality hotelSuperb food , excellent service Highly recommended

First class hotel ,well located with beutiful sea views offering excellent and friendly staff service. Our room enjoyed great views over the pool area of the Bay, and was kept spotlessly clean, as was the whole hotel resort.We found the Hotel quiet and a little lacking in atmosphere in the evenings, but a six Euro taxi ride (all Mercedes)to Agios Nicolas, provides a lovely clean and interesting small town with a great choice of restaurants, tavernas, and bars.

First class hotel ,well located with beutiful sea views offering excellent and friendly staff service. Our room enjoyed great views over the pool area of the Bay, and was kept spotlessly clean, as was the whole hotel resort. We found the Hotel quiet and a little lacking in atmosphere in the evenings, but a six Euro taxi ride (all Mercedes)to Agios Nicolas, provides a lovely clean and interesting small town with a great choice of restaurants, tavernas, and bars.

We stayed for a week, and just enjoyed staying around the pool and near the sea.Everything was excellent,and we did not feel the need to go anywhere else!

We stayed for a week, and just enjoyed staying around the pool and near the sea. Everything was excellent,and we did not feel the need to go anywhere else!

A great stay with lovely staff, great breakfasts, beautiful weather and amazing surroundings.

it was our wedding anniversary and when our daughter mentioned it to reception they baked us a lovely cake on the day and delivered it to our room.Lovely staff , hotel and setting.

Lovely hotel -staff very helpful. Would stay again

My recent stay was a return visit having stayed at St Nicolas Bay last year on a solo trip. This time I was accompanied by my partner and we stayed in a sea-view double room. Having viewed other hotels in the area online I felt this hotel still ticked all the boxes compared to the others. It has great views, clean rooms and beautifully kept gardens along with great food, excellent service and lovely spa. The beach isnt that expansive though so if youre wishing to spend all day on the sand this may not be quite the one for you-that said, the beach is clean and well looked after. I would happily return once again to this hotel.

My recent stay was a return visit having stayed at St Nicolas Bay last year on a solo trip. This time I was accompanied by my partner and we stayed in a sea-view double room. Having viewed other hotels in the area online I felt this hotel still ticked all the boxes compared to the others. It has great views, clean rooms and beautifully kept gardens along with great food, excellent service and lovely spa. The beach isn't that expansive though so if you're wishing to spend all day on the sand this may not be quite the one for you-that said, the beach is clean and well looked after. I would happily return once again to this hotel.

Very relaxing hotel pleasant and helpful staff. Excellent food lovely choice of menus

Very friendly staff, food great, drinks very expensive though as expected. Probs not a five star hotel. Would go back.

A relaxing location in a picturesque bay. Staff are customer focused and friendly. Good value for money.

Very nice accomodations and grounds; good breakfast; nice pool; excellent spa staff.

Lovely hotel with very welcoming staff. The room was exactly as described. The service throughout the hotel were all excellent, ie food, drink, spa, etc. My husband and I had a very relaxing hotel; exactly what we were looking for.

A really lovely hotel set in beautiful gardens right on the sea with lovely views over its own bay. Very comfortable bedrooms ,exceptionally helpful and effiecient staff who were all so anxious to please you. A very luxurious and relaxing holiday. Very good buffet breakfast,but we did not otherwise eat in the hotel as the menus were very expensive compared to the high quality meals you could have in local restaurants in Agios Nicolaos . We would highly recommend this hotel.