Very good stay kids loved the water slide

While it wasn’t a horrible stay - our room was on the second floor and when looking out the window a screen was laying in the middle on the roof part, along with a fort of Jack Daniel’s, and a pair of gloves right beside our window. Window was missing screen so anyone could go in or out and you could actually see where someone tried from outside to slide it open. We actually slept with the hangers jammed in the window just in case for safety. We were advised to park over by the left side in front of some building - was confused as everyone else parked elsewhere. Staff were friendly, helped when we forgot our card in our room and gave an extra pillow when asked. No complaints with staff. Tub was dirty (could use a little more cleaning) but room otherwise wasn’t horrible. Just a little scary haha.

Accommodated us when we needed a late check in. Breakfast pancakes hit the spot with the kids

Loved staying here. Pool was awesome for the kids. Back patio area was nice and quiet to relax. The only thing is the carpet in the room could use a good cleaning. Other than that it was very clean and the customer service was amazing.

The breakfast was good and the room was clean and quiet. Our only complaint was that we had to wait a long time at the front desk for someone so we could check in and again when we wanted to check out.

I made reservations and it was confirmed but when I went to register and check in they claimed that I had no reservation and that payment hadn’t been made. I tried processing it again and my card declined. I gave up and asked if I could sit in the lobby area to look for another hotel. I took some pics of the hotel and pool to prove that I had been there. The hotel looks clean from the lobby area. Pool area too looked very inviting. I did not use the elevator nor did I ever enter a room. I was suppose to be in 117 There was a mix up in the dates too. They switched it on their end. I received an email from the hotel asking how my stay was and asked me to fill out a survey and speak on my experience in your company. I think you need to upgrade your security system and computer security systems as well. Thank you, Erika S Cymbaluk

Thanks for having us. We will be back :) Yours truly; Dylan & Danyel Apsassin

Smoking room should have carpets removed. Run the taps more often. I turned on the one in my room and a bunch of dead bigs flushed out. Also sink did not drain. Beds very comfortable , breakfast was decent

Everything there seemed like an extra step was needed or just a weird way of doing things. Started by they couldn't find our reservation. Check in was rough The shower rod was slanted down so no matter what we tried the shower curtain just wanted to sink down to the middle of the rod. So once everyone finished showering the water was out of the bathroom. The bathrooms and towels could not get any smaller if you tried. The roof of the shower looked disgusting. The bed had no headboard instead a large picture. And the frame of it is right above the pillow. Uncomfortable plus my child gave herself a goose egg off the frame when she went to crash her head down on her pillow from being so tired. Which delayed her going to sleep by an hour. A big deal when she was already so tired and we had to be up early for hockey finals At the pool there was no hot tub or sauna. The pool is so shallow. The slide you have to go to the front desk to get it turned on and to also ask for towels everytime. Regretted our stay when there was lots of hotels for around the same price that we knew were good. Figured we would give it a tried. Wouldn't book it again unless desperate.

smelt like smoke (building still has smoking rooms/floor) and animal urine in the room. No hot tub or sauna

In addition to all of the above, your two front desk staff were both friendly, efficient, helpful. Great ambassadors for your hotel. I'd recommend your hotel to anyone.

We stayed here last year with no issues, so I booked once again. This time however, we were met with an unsanitary room. I do an extensive bed bug check (that I perform at every single hotel I stay at). There were none of those thankfully, but there was a FLEA hopping on the bed. A FLEA. On top of the sheet near the pillow. I noped out of there and asked for another room. We were given a room three doors down and it smelled so musty and mouldy we had to leave, I can only imagine what a third room would have looked like. The front desk employee was kind and helpful, but I have not heard back from Expedia about a refund. I will avoid this hotel at all costs from now on.

Staff was amazing!

Room was small

Our stay was great, aside from the people above stomping around all night but you get that everywhere. Great stay for our 2 nights and the staff was awesome

Clean suites and pool. But no hot tub and the steam room is a storage room. Disappointed. Breakfast was good but could be better. Staff service was great

Friendly staff, and clean facilities

Great

Close to our project site

When we booked the room I selected 2 adults and 5 kids, and the room booking said it sleeps 7. When we got here, there were only 6 beds, and the pull-our couch had no bedding. When I asked if they had any room that sleeps 7, they said no. When I asked if they could come good on their claim and throw in another room so our kids don’t have to sleep on the floor, they said they would charge me for 2. Either Expedia is lying or Super 8 is lying, but they do not have a room that sleeps 7!

Positive experience. Will come back next week

All is good

Kids enjoyed the pool

Awesome place for grandma and 4 kids

Nice place to stay .. close to shopping and the kids love the pool.

The room I stayed in was clean, with all the amenities. The staff were friendly and helpful. The location was in close proximity to shopping and many restaurants

Busy parking lot

The staff were pretty nice!! My room was ok, except for the blood drip stains all over my comforter on the bed. Slept with just the sheet for two nights. I would stay there again if I had to.

Husband enjoyed the pancakes for breakfast. I really dislike not having my room made up daily. We didn't realize this and came back to unmade beds and no fresh towels. We requested new towels, they were provided but when they only do your room up every 3rd day and we only stayed two nights... it kind of sucked. Also we had a suite with two bedrooms, but you had to walk through one bedroom to get to the other, so the setup was strange.

Friendly staff, clean comfortable room. Parking could be closer to the entrance.

The staff were very friendly and helpful. The furniture was getting worn out and the toilet made a loud groaning sound whenever it was flushed. The location is very convenient. Our family loved the pool and waterslide.

The Breakfast is not worth the money yes i understand it is free. You can hear the neighbours talking Access to the hotel is poor Parking at the back is very uneasy