Great service. Interior recently updated and remodeled. Very comfortable room.

Easily accessed by bus from central station, clean and tidy rooms, good quality shower and cooking facilities, spacious balcony, friendly and helpful staff

Had an economy room which was perfectly adequate and had a small kitchen with sink, microwave, kettle and fridge (no icebox, but on lowest setting our pack of ham slices froze!). The restaurant serves very enjoyable meals at very reasonable prices. The hotel lobby area is very pleasant with plenty of comfortable seating, lots of tourist leaflets, a computer with printer, a shoe cleaning machine and lovely scented toilets with background birdsong music.Location a bit away from everything, but bus stop just outside hotel. Our apartment was opposite an attractive public building with a clock which chimed a Frere Jacques tune on the hour. At 9am a trumpeter stood at a window in a glass dome at the top right hand side of the building overlooking the ornate nautically themed roundabout and played two tunes. It was lovely!

Had an economy room which was perfectly adequate and had a small kitchen with sink, microwave, kettle and fridge (no icebox, but on lowest setting our pack of ham slices froze!). The restaurant serves very enjoyable meals at very reasonable prices. The hotel lobby area is very pleasant with plenty of comfortable seating, lots of tourist leaflets, a computer with printer, a shoe cleaning machine and lovely scented toilets with background birdsong music. Location a bit away from everything, but bus stop just outside hotel. Our apartment was opposite an attractive public building with a clock which chimed a Frere Jacques tune on the hour. At 9am a trumpeter stood at a window in a glass dome at the top right hand side of the building overlooking the ornate nautically themed roundabout and played two tunes. It was lovely!

The room was very neat and very comfortable. There are little supermarkets nearby to buy groceries at. The kitchen utensils were very clean and the kitchen was well stocked.

This hotel is a good location from the central and check in time is flexible. And also clean. But you need to bring your amenity stuff like shampoo.

The room was okay, but a 0.05mb internet connection speed is not 'internet'. During the evening I couldn't even connect! During the early morning (2am) I got to 3.3mb, but not until then. I complained and went to another hotel the following day. Overall, the hotel was sort of a sad disappointment. It seems that the hotel has faded a bit from the online pictures. The lobby was still nice, and the room was adequate and clean, but the outside of the hotel seemed sort of dirty and unkept. No views of anything outside and nothing to do nearby either. Honestly... for the price, sharing a slow internet connection across the whole hotel seems cheap! Would never stay again unless they fix that!

Small room. Had ordered a large 3 bed room but at the hotel they only had a 2 bed + sofa that could turn into bed. Much smaller than the picture of the room that I had reserved. Clean. Close to center - 10 min by car.

Nice and big room for a family of 4.

Very run down and simple Hotel.

near to public transit nice spatious rooms, clean and afordable good for families.

Easy access to city center by bus, everything is ok except hardly see any smiles on face of front desk colleagues

A very comfortable stay with easy access to the city by the 112 bus. The location is isolated there is a small shop in the next street across from the bus stop but not much else. We enjoyed having access to the kitchenette. The bathroom and bedroom were reasonably spacious.

Nice for a few days stay, but off the beaten path in an unattractive industrial area. However, 10 min walk to subway and 4 stops to central station.Had a kitchenette, but they charge 4 Euro/day if you use dishes!! Hot pot and cups, but no coffee or tea supplied.Nice linens, comfortable beds, noisy floor above.

Not quite American standards of a hotel but very sufficient for Europe.

Externally, the hotel is looking in need of a spruce up - its not the worst ever, but would be transformed if the rendering and balcony panels were given a lick of paint and a clean.Inside, its all very pleasant, air-conditioned reception, working lifts, friendly English speaking receptionist. Room was clean and tidy. Small kitchenette and en-suite, clean and functioning. The bedroom has chair, table and stool, and a seat outside on the balcony, although smoker next door spoilt the balcony a little.Things to be aware of. The area is light industrial. Opposite a noisy container depot. Passing traffic was very loud too. However, the double glazing is excellent. With the window and door shut it was near silent.The bed was comfy, but the huge inviting pillow was virtually flat when resting on!The kitchenette has a microwave and dual hob. The hob was quite slow to warm up, and whilst there was a frying pan, saucepan, knives and chopping board, there was no microwave friendly pot - so no microwaved scrambled eggs! Thoughtfully, there was a small washing up liquid bottle and cleaning cloths - typically these are things you need to buy (and leave) yourself.Finally, its quite a way from the town centre. The 112 bus runs right outside though, but I made the 800m walk to the Hammer Kirsch underground, as it was more direct to city centre.If I was going back, I would possibly look for something more central, but wouldnt have a problem returning to this Hotel.

The apartment hotel is about 7 km from downtown and I picked the place because of free parking along Borstelmannsweg. Our room was big with 4 twin size beds and bedding was very comfy. Breakfast was also quite good and the dinning area was exceptionally large with good atmosphere. Our room also had a big balcony and it's great for sunbathing or enjoying a beer.

This was a great place to stay. Friendly, helpful staff and a delicious breakfast. Location is in an industrial area, but it is safe and usually quiet.

The room was reasonably spacious, with a kitchenette, and a reasonably nice bathroom. Like most hotels in Germany, unfortunately it's not air-conditioned. It's easily accesible from the Hamburg City Hauptbahnhof. The Wifi is again, a little slow on our first day, but then it improved around midnight, and reasonably fast.

The room was reasonably spacious, with a kitchenette, and a reasonably nice bathroom. Like most hotels in Germany, unfortunately its not air-conditioned. Its easily accesible from the Hamburg City Hauptbahnhof. The Wifi is again, a little slow on our first day, but then it improved around midnight, and reasonably fast.

great amenities, lovely staff, close to bus stop.

It was easy to find coming into the city from The Neatherlands by car but the location was about a half hour bus ride from the major attractions. Too bad, because the hotel itself was great!

This was the second time we have stayed there. Clean rooms, English speaking staff and ok prices.

The room was much bigger than we expected, very impressed.

nice hotel brilliant staff and close to bus stop that takes u to the heart of the city

The day we arrived the woman at reception was unbelievably rude. This was completely made up for by the manager Isak. He was amazing. He helped us so much and even leant us a phone charger. This hotel is exceptionally clean and I would def. stay here again.

Adequate but nothing special. The room was a decent size, the beds relatively comfortable and the room included a table and chairs. There is a kitchette in the room, but an extra daily charge if you want to use it. Desk staff was professional and spoke good English. No restaurants or shopping in this commercial neighborhood, but a bus stop was a two minute walk away. Spent another few days at the Suite Novotel in Hamburg which was a much nicer room and conveniently located to several restaurants, a Ubahn station and shopping and offered at a similar price per night.

Our room was very comfortable and clean. The staff were most helpful. The only thing lacking really was location. The area was more business and not really walking friendly. There were two small restaurants several blocks away but neither was exceptional and the menu at the restaurant on site was limited to drinks and pizza.

I booked the hotel because it was one of the last remaining ones that did not cost over 100 euros a night. My room had a slight smoky smell but otherwise it was fine. The location was expected to be a bit outside, but it's only a quick bus ride into the city center. If you need to buy food/drinks, then there is only a gas station. There is a Chinese restaurant and a Pizza place not too far in case you want somewhere to eat. The BEST part about the hotel was that they allowed me to check out at 1pm, which was great considering I had a big night until 7am from the night before.

Nice facilities, clean and good value. Close enough to access Hamburg from great public transport.

From the outside the hotel looks dowdy. However, very comfortable but basic inside. Breakfast was excellant but cost 10euros. The utensils in the kitchenette were chargable which was a rip off. Although the location was 20 min bus ride from the centre of Hamburg, the bus stop was outside hotel. Compared to cost of hotels in the city, it was value for money.

Great value hotel. Room was spacious and clean. Beds very comfortable. Location a bit out of town but metro only a ten minute walk away or even better 112 bus stop is directly outside the hotel runs into town every twenty minutes or so. Breakfast was lovely and worth the 10.9 euros.