it has a good food service, almost 24 hours with something to eat, drinks are good, and the shows are entertaining.

3 star hotel, period. The amenities, service, and food respectively to comment on. Amenities adequate for the resort, tennis, mini golf (~20 minutes run), gym with dumbells and some resistance cables, treadmill and row machine, large sized chess board, and access to 3 seprate pools, adults, family, and VIP/premium. Buffets/restaurants: the restaurants are what the resort has done well. By reservation only. Food was great and portion size was excellent. Allergen listed provided in advance if needed. Buffets could definitely use inprovement- relatively few options, limited fruit options- watermelon and pineapple, bananas, apples, and dragon fruit. Servers for proteins give small portions but can request more. Drinks- little alcohol provided in mixed drinks (I did not personally consume), and rest were juice (sugar water with natural flavors). Check-in was smooth. The rooms, as mentioned in other reviews, adequate. Air conditioning, at least. Bathroom shower pressure is great, and minimal pooling. There is warm water. Soap provided. Personal: Marco 5/5 customer service. If ya need something, find him and ask. He will do his best to direct you or assist himself. As resorts go- would give 3 out 5 stars however ** 1/5** due to unforseen event happening at our last night. Jewelery went missing the evening before and it required escalation to management and security. TBD the outcome. * DO NOT waste your time coming here if US cititizen.

Great place, but the check in and checkout needs to improve, yo can be in a queue for 2 hours

This is an average resort. We booked several rooms as we were celebrating my grandma‘s 90th birthday be aware there is a difference in room types and sadly some of us ended up in the premium area not realizing this while booking. The staff is not very friendly or helpful and although I am a platinum member for Expedia, I did not receive any perks, the food is average and you must book a reservation for the restaurants. We were only able to secure one night as the staff stated that they were all booked. The beach in the resort was very dirty and no one was swimming in it. The hotel is outdated and needs Some restoration. Overall, I would never come back to this resort as I am sure there are better options.

Old facility. There’s a beach, but it’s definitely no resort and it’s uninviting. Never went. We just hung out at the pool, which was actually nice. As an all-inclusive resort, know that there is no bottled water, which is a disappointment. Definitely a C “All-inclusive” venue (hard to say it’s a “resort”).

It is obvious they are making repairs to the facility. Unfortunately the pictures are older, so it looks like, but several years older. The service is amazing though! Everyone was friendly and supportive, hands down. The food is okay. The pools and bars are really nice. Not much beach area, mainly to look at, not to get in. All in all, not terrible, but definitely needing some upgrading!

Poor food options. Must of Bar staff really bad attitude

Food wasn't that good , average,