We stayed there literally for eight hours and which seven were asleep his dog friendly and the location was good

One of the worst places to stay ever. I would never recommend this hotel to anyone. Cleaning is horrible, room smelt of Damp and there was damp all over bathroom. There was sick on the basin which made me almost vomit. Hair stuck to the bath. I have put up pictures of the dirt NEXT to my pillow. We checked in really late and went straight to bed in the morning we were horrified by what we saw and where we slept. This hotel should be stripped of the name Ramada. I complained to front desk only to be told no manager present email us and was sent my way. Hotels.com please don’t put hotels like this in your site.

The room was spacious however, we stayed in a family room and the 2 single beds were mattresses on the floor. The pillows were of poor quality too. The shower barely worked the water was freezing cold and the water hardly came out and overall the bathroom was very dated. The room was very loud and we could hear traffic from cars and people all night - it did for the night on a stop off journey.

Everything as expected except for the communication having sent an information request almost a week before my stay that remained unanswered

Good hotel not much on the services though.

I stay at this hotel quite often as it is perfect to get into London first thing in the morning when working there but I'm afraid this will probably be the last time I stay here, the room i stayed in was in very poor condition the bathroom was an absolute disgrace, horrible fusty smell when i entered the room mold all over the bathroom ceiling rotten wood bath panel & also dried blood our some kind sauce on the wall took photos showed reception they said the manager would contact me with an email, still haven't heard from them

Location was not good its only handy if your driving and looking a quick stay off the M1 Bed is not comfy and only 2 plugs in the room it was bad that we had to check out one night early

Really nice stay with a comfy bed, spacious room with enough amenities. The breakfast was plentiful with lots of choice and the staff were friendly. We have booked to stay again for next year, the price is quite a bit higher and we are being charged extra to park whereas we weren’t during this stay. Easy to get to Stanmore station if you require the train

Very rude front desk service. Need to teach how to smile and speak to customers. Room had mould , uncomfortable bed and requested for extra pillow due to pillows we had float like 2inches thick two nights they can't provide extra pillows . No empathy care or any intentions to help . Worse places ever stayed .

I have stayed in over 100 hotels in my business life and this is by far the worst . Unhelpful staff, dirty linen that didn’t fit the bed, I had to to change the mattress over due to stains, dirty bathroom, so noisy , windows didn’t shut right, carpet filthy, pillows smelt, room was disgusting. Enough said I feel, this was an awful experience.

We paid for breakfast for the two days we were there, however as breakfast was inedible on the first day, we didn't bother with breakfast on the second day and went elsewhere for food.

I stayed in this hotel for 2 weeks. On the positive side, it is good value for money considering similar hotels in the area. The cleaning service was good, I commend Viviana for excellent work. However, there are few issues that you need to be aware (1) There is no safe and when I handed over my valuables to the receptionist, Hiron at the time, he provided absolutely no receipt and placed my valuables in a poor envelop and took it to back office. Upon check out, Joanna had no trace of my valuables including my passport which was needed for travel. I panicked big time. There is no system in place. She called various people while I was sweating with stress and finally it was found. This is a ridiculous system and not 'safe' at all (2) the A/C does not work in any of the rooms, the windows barely open and the best hotel can do is supply you with a fan - I never pushed for a compensation which was due as the room lacked the basic airing facility (3) the transportation to the hotel is problematic, public transport is nonexistent and getting uber is a hit and miss as they end up in strange places and you have to walk a lot to get to them, on one occasion uber eat had to cancel my order leaving me with no choice but to go to Burger King in Welcome Break.

Found underwear under our bed, room smelt of smoke, mold around ceiling in bathroom, no plug for bath, beds were like sleeping on springs...do not go.

It was a nice place but the bus was reallyyyy far

Room was too hot, 24.6 degrees, I complained and was brought a fan which had more dust on it than a 100 year old painting, and was noisier than a jet engine so couldn’t use it and didn’t sleep well and had no window that could open for some fresh air. Not a good stay

Was not impressed at all with accommodation. Had to pay to park in car park, this was not mentioned in booking details, the curtains in room didn’t fit the whole window, aircon was not working, wanted to run a bath, there were no taps on the bath to run it!!! Bed uncomfortable, had booked a room with one single bed and double sofa bed, this was not what I was given.

The new check in process using machines (and also a person) is clunky and laborious particularly when you now also have to pay for parking. For the first time I’ve stayed here I thought the property condition has slipped, general areas looked like they need a good hoover and scrub and my room- particularly bathroom, needs an overhaul or deep clean. Spots/ dirty on ceiling. Mould and dirty around tiles. Surfaces in bedroom looked just about clean.

Very clean room, friendly staff, lovely breakfast. Convenient to Wembley

Very very average

Only 1 plug socket, air-conditioner didn't work room was very stuffy couldn't open a window. 4th bed was a mattress on a thin base very low. The mattress was hard and very uncomfortable, and poor lighting in the room. Wasn't value for money

The faciliies were very good.Food was of good quality service from hotel personnel was good.A bit difficult to acess tthe property if you dont have a car

It is a good hotel for short stays, the staff is very helpful and the room was clean, it was very pleasant for me to stay there with my family and our dog.

Mouldy bathroom with no working ventilation. Stuffy room that smelled mouldy and needed a good clean everywhere. Also, only informed on arrival that parking wasn't free and had to paid for at around £5 per night. Food in restaurant is typical preprepared frozen food - average

The location was easily reachable but far away from public transportation. The room was spaciou, they didn't have air conditioning and the windows dont open, it was hot inside and they chargd for parking when they have pldnty of empty spaces evdn for so many buses , they could have been more understanding and caring

Terrible hotel. On checking in the nighy shift guy clearly was not listening to me, i asked for a room on ground floor facing the car park as i had dogs in my van outside. He just handed me a key and said it faced the car park but it was level 3. Got to room, 1 usable electric socket. Not near bed. Handle of window was broken. Corridor on 3rd floor smelled of smoke. No fridge. I stayed 2 nights and my bin which was full was not emptied. I checked out at 5am and adked for a receipt for my stay when i got to my van and checked it it was only for one night when i had told him it was 2 nights. Had to go back in and sort it, no communication skills from him at all.

The aircon in the room was very very poor, once learnt how to use the wall mounted control pad, it would not blow cold even when temp was set to lowest. Thats the only thing that was poor about this fantastic hotel. Ive stopped here many many times over a 10 yr period and this is the first issue ive had with this very welcoming hotel. Fingers crossed this issue is dealt with asap.

Just stayed one night no complaints.

Boiling hot room with screwed and barricaded windows so unable to open. Asked for fam and key to open window and don’t bother to help. Food was awful and didn’t have stuff on menu and place was dirty. Staff aloof!

Window didnt open Fridge not working Dis tell reception but they were unable to help

Shower didnt have water pressure. AC not in the room. Only heating available.

Spend the extra and stay away. The non-smoking room reeked of heavy smoke, the bathroom was covered in mildew, the duvet had horrible urine stains. We were forced to check out early without a refund.

Nice