The staff was exceptionally kind and helpful to my family. A hats off to the front desk!

Very nice place to stay. Staff was amazing

Great property! Rooms are clean. Very good restaurant.

The staff was fantastic. Very easy to check-in, they were professional and accommodating. We had requests and they went above and beyond to help. Would definitely stay again.

Recently renovated. Great complimentary breakfast. Clean hotel. Would suggest adding full-length mirrors to rooms and also getting rid of the odd bed-frame surround (if you bump it with your foot sounds like you're banging on aluminum). Other than that, fantastic hotel for the price. We'd stay here again.

Great place to stay over night for a quick trip

Breakfast was not very good. Each day the food was never restocked food undercooked. The hotel walls were very thin, noisy.

Nothing at all

The attention to detail in the decor and colors were outstanding, but I do think it could have been a little more clean in the room and breakfast area. The continental breakfast was okay..could have been more of a selection. Overall, it was a good pick for the night.

Walking in we were amazed at the decor and cleanliness. This was true until we walked into room. Cracks where ceiling met walls looked like it may fall. No decor at all in the room. No curtains. Was disappointed that indoor pool was not heated. Apparantly the chef didnt show for breakfast buffet. Stale pastries and lack if hot food.

Our stay was great! Loved the feel of the hotel. It felt very clean and airy. Our only complaint is that the pool was COLD. We were very excited to swim but it was too cold in the indoor pool. Otherwise, it was a really great stay!

The front desk staff was kind and engaging.

It’s always great to walk in and be greeted by your name. Awesome customer service

What a delightful hotel. Great staff and breakfast. The only thing I could ask for is more pillows on the beds.

Our family had a wonderful stay at Bella Vista. The breakfast was fantastic! The staff was pleasant and helpful.

Nicest hotel we stayed in on our 2 week trip. Nice price too!

Great place for us to stay for a hockey tournament! Beautiful inside and very clean

The facade is beautiful, the foyer is clean and very welcoming, front desk staff was amazing.

Hotel is going thru extensive renovations. No noise but no real amenities. Restaurant only serves buffet breakfast which is set out and left. The first days in our stay my husband and I didn’t encounter another guest. It was like deserted. We wanted to switch to a suite but were told they were full. Strange cause our car was the only one in the parking lot other than the workers. We chose this hotel because we stayed there 15ish years ago when it was the kirkley. And a lot has changed. As of right now there is no bar, no soda machine or anywhere in the hotel to get a snack after breakfast ends at 11am. The room we were given was spacious to the point of being sparse. No art on the walls. A area where curtains should go but no curtains just blinds. The room seemed so empty that the bathroom being so small that I could put my feet up on the tub as I sat on the toilet AND brush my teeth in the sink at the same time was comical if it wasn’t so claustrophobic. The staff were awesome and the bed was very comfortable. I’m sure once it’s completed it will be great. So far the renovations seem very “trendy”.

Very clean and beautifully put together, my daughter was impressed

First time staying here. Sadly the cons outweigh the pros. The staff was friendly and helpful. The lobby and the common areas were very nicely decorated and clean. The room itself was very spacious and the bath towels were very large. Everything else is a con. Although the room was large it was missing a full length mirror and the furniture felt too small for the room, including the TV. The refrigerator in the dresser was too large and the door wouldn’t close. The beds were extremely uncomfortable, one step above sleeping on the floor. In addition the beds have a metal frame that makes a loud noise if you accidentally kick it, which was great when someone got up to go to the bathroom in the middle of the night. One of the comforters also had stains on it. Although there was a physical vent in the bathroom it was not connected to anything and therefore didn’t turn on. The lobby had no water or coffee/tea set up except for breakfast time. The breakfast was very limited, which wasn’t so bad, except the juices were watered down. The gym also had no water. I’m not sure if they are still under construction but there were signs that things were incomplete such as a large tarp hanging in the eating area. Finally, the wifi was barely usable.

Could not get in three rooms because key wouldn’t work!

When you walk into the Bella Vista you feel as though you have walked into a five star luxury hotel. The decor is spectacular. Check in was seemless. Linda was very sweet, informative and funny. Our room was spacious and clean. I absolutely loved the decor and amenities. Although the water was cold, the pool was great. I loved that the pool goes from 3 ft to 6ft and is long enough to really swim. Towels on the pool deck would be nice touch. Our problem was the bed. Both, my teen daughter and I, had a miserable night. The mattress is very firm. Too firm!!! I was sore for a couple of days after our stay. After I checked out, I was waiting for my daughter to come back to pick me up. Leah at the front desk was so kind and helpful. I have to add that breakfast the next morning was very good. So much so that my daughter said, "Yep, we are just going to have to bring a mattress topper the next time we come." LOL

The property is very nice. The staff was friendly. The amenities were adequate.

The queen size beds seemed to be small, the room was a little dirty, and there was no shower soap or shampoo. The breakfast was decent.

Beds were uncomfortable

We were happy with the hotel overall but there were two VERY disappointed little girls that didn't get to swim. 😔

I appreciate Linda and I forgot the other young lady for being so courteous and recognizing my previous stay and concerns. Both are an asset to your hotel. Very welcoming and friendly. Room was in order this stay. Thank you

The Christmas trees and all decorations outdoors were beautiful and elegant and tastefully designed!! I was able to visit Santa too!!! The rooms were exceptionally clean to where I was not afraid to walk around in bare feet!!! The free breakfast was lacking however.

The receptionists we're always available and smiling

The place was clean and well decorated

Ver friendly staff. Place was decorated amazingly for Christmas. Good value for sure.