The hotel and rooms were very comfortable and clean. Rooms were quiet, and guests were mature. The buffet was excellent. The booking system for the buffet seemed unnecessary and was annoying; also, no coffee/tea in rooms was exascerbated by not being allowed to bring coffee from the buffet to the room. We understood there was an included a la carte restaurant, free to all inclusive guests; however, the only a la carte option allowed when there was a paid one. That said, this restaurant was wonderful. Most staff members were extremely pleasant, with the exception of a few. Be warned: towels are randomly removed from sunbeds at 10am, which is extremely unfair to guests not made aware of this policy, and who've popped to the coffee shop for 10 mins! Rather than a fixed time, a fairer system would be to remove towels when guests are absent from sunbeds for 60 minutes+ as there were dozens of guests guilty of this throughout the day! Evening entertainment and proximity to nightlife were fantastic, as was bar menu. Nightlife crowd is VERY young in this resort.

Overall I had a great time. The hotel was nice with beautiful views. The only problem I had - I booked all inclusive just to find out at checkout room service was not included. They never made that clear until checkout. But besides that miscommunication, I enjoyed my stay

Overall the hotel was a 7 to me. The breakfasts and dinners were really good. Generally helpful staff and good facilities. The facilities however are beginning to be outdated. The room we were in had a huge balcony which was lovely and we could keep the door open. However, no soundproofing at all! would wake up many times during the night. Also, they checked us in, like 1.5 hours late. Wifi is also very spotty and weak.

We stayed here for a week over New Year 22-23. The reception and general circulation areas are very tired and run down which gave a poor first impression when we arrived. We had a Superior Sea View room which was clean, well equipped and spacious with a good shower. We found the bed very hard and uncomfortable. Pool areas were first class and huge with a very good heated pool, loads of room in the sun for everyone. The New Years Eve Gala Dinner and entertainment was very good. The Hotel is in a good location right on the Beach with loads of good Bars and Restaurants on the doorstep.

Friendly staff. WiFi is very weak in room.

This hotel is right in the heart of shops, bars, restaurants, and more importantly a hop and a skip from what is a wonderful beach. I was checked in by Beatriz and was given S36 but then was upgraded to S47 which was a ground level near the beach room with a lovely garden and view of the beach. The room was clean, and fresh had a Nespresso coffee machine and free wifi, as was the safe. The bed was comfortable and the air con was controllable but I turned it off and used the ceiling fan. The food was great, good choices, and numerous bars, and the sunset area was outstanding. The pools were great and warm unlike some hotels in that area. Highly recommended, would definitely return.

Great location, next to the beach, restaurants & bars. Our room was a good size with a balcony. There are three pools (1 heated) & a couple of jacuzzis. The animation team are really welcoming and put on activities in the day, including stretching, rifle shooting, table tennis & French boules on the beach. Evening activities include games and entertainment such as acrobats, comedians, dancers and musicians. The breakfast & dinner buffets have a wide choice and are of good quality.

Location and facilities were great. Room service was not so great. Had to wait for ages just for some water and had to call them twice to remind them. Room was great but don't leave sweet or sugary things around as it will soon be covered in small bugs. Food was great, personally could use hash browns at breakfast, however the asian night was not great. Did not know how to make simple stir fry or udon or know the difference between them. Activities were fun and activities people very friendly. Would definitely recommend however as it is still a great hotel and a great experience.

My fiancée and I had a wonderful stay at the H10 Gran Tinerfe - it exceeded our expectations in every way. From the moment we walked in and were greeted with cava to the end of the trip when our taxi arrived 2 minutes after calling it, the service was fantastic and reliable. With half board of breakfast and dinner, the buffet offerings were varied enough to keep us interested and the staff in the restaurants were extremely friendly and professional. We are not activities people in general, but we really enjoyed the entertainment at night in the theater, with everything from bingo to flamenco dancing to an Elvis impersonator. The pool area was huge, with enough space to sit in a different spot every day and not see the same thing (and one of the pools being heated was a big plus). The Sunset Bar was perfectly named and we did enjoy a beautiful sunset over drinks. Finally, beach access and walking distance to plenty of shops and restaurants only a 15 minute drive to the airport made this a great, convenient spot to settle down for 4 days. We would love to be back!

Friendly staff. Good pools and decent rooms. Bed a bit too firm for me. Good choice of food at breakfast but the hot items didn't keep hot.

Great hotel in a great location. Excellent facilities and food, friendly staff. Plenty of local restaurants and bars. Various routs for beach side walks

Fantastic! ;+)

Great hotel in an excellent location

Loved our stay at the H10 Gran Tenerfe in Adaje! The hotel was beautiful and comfortable Food was only adequate....

Great location, beautiful views, could clean the gym and service equipment enter, food could use a taste improvement, water could be left in the lobby for guests, pool service would be a nice touch.

Best All Inclusive that I stayed at in Europe.

Great south facing room with lovely views of the sea and of the mountains. Staff were great. I would definitely stay again as overall it's very good value for money. On one occasion during our 10 nights the room hadn't been cleaned very well. As soon as this was pointed out to reception it was sorted out immediately. We were probably just unlucky with one cleaner that we had. The there are 11 floors with at least 30 rooms on each floor and only 3 lifts. The lifts seemed to travel around the floors at random so we did a fair bit of exercise using the stairs due to not wanting to wait for the unreliable elevators. We paid about £100 per night for half board though so overall it was a real bargain. Great Staff. The food was great, there is plenty of outside space around the pools, would recommend asking for a south facing balcony, we had sun all day when we didn't fancy going to the pool. Well worth a visit great value for the money.

The staff, food, the hotel were all good, so don't be put off coming, as long as there's no building work taking place. If there is, do not expect any sympathy from the management as they don't want to know, in fact it seems they don't even acknowledge that it's happening. We had paid privilege but unfortunately the building work was directly over the privilege area. Our stay was marred by noisy drilling, banging and breaking of tiles, etc., for 6 days out of 7. I had a meeting with the manager & said I fully understood that with it being a year round hotel, work needed to be done and the suite we had was testament to that (our bathroom was old and worn out), but had I been made aware of the building work, I would have switched weeks, having been at another establishment in Tenerife the previous week. I asked how long the work would be going on for and the manager said I have her assurance that it would be finished by midday and that Monday it would be painting only, so there would be no more noise. Sunday was a peaceful quiet day and we realised how good the holiday could've been. Monday morning, 9.30 am the drilling, banging, smashing of tiles started all over again and continued until late afternoon. Checked out the following day and met with the hotel manager before leaving. I was very disappointed with the attitude and needless to say we wont be back.

Staff was excellent Jesus helped us with directions to a great restaurant and with car GPS. Hotel is beautiful. Room was nice. Shower/tub was too small, impossible for a tall or heavy set person to get in. First night we came home there was no water...couldn’t wash hands or take shower. Next night there was no hot water. We were told it was the water company’s fault,....

Great front desk staff. Excellent location. Would return.

Everyone was nice and informative about the area. The breakfast was delicious along with the fresh juice every morning. The pool was beautiful. Overall my stay was pleasant.

So after flying for 13 hours we finally got to the hotel. Which we booked in January, only to be told that they are overbooked and simply can't accommodate us but their sister hotel could which is a boutique hotel. We said ok no problem, but as we sat at the bar we realized more people were checking in and were given accommodations. We thought they were full. But to our surprise more people kept checking in. So,i got on the phone with Expedia and called them to rectify the issue and expressed that we were being discriminated based on the fact we were the only people of color at this hotel. We have our money, so us using the race card isn't something we do EVER!. They spoke with the manager that was there on April 4th 2019 her name was Maria or Marie. I expressed to her that you are indeed discriminating against us. She expressed that we have to choose and its nothing personal. So we then asked what criteria are you using for your decision. She couldn't give us a valid reason. Then my cousin interjected and said you do see how it looks like you're discriminating against us. The manager then changed her tone and said we have to choose base on the type of rooms but after speaking with expedia she confirmed "We will have a room ready for you tomorrow April 5th 2019". That was her excuse. We went to the sister hotel and had a great time. They welcomed us back at H10 and upgraded everything, we had no issues after that. We wouldn't return and will not recommend H10 brand to anyone.

Amazing view from the balcony of the room. Wonderful breakfast...everything you can like in the morning

Hotel nice but food is based on German diet and not good at all. Some good entertainment. Pool was freezing. Staff can't believe faulted

Hotel nice but food is based on German diet and not good at all. Some good entertainment. Pool was freezing. Staff cant believe faulted

Everything about my holiday was great. The hotel was great. The food was very good. The entertainment was great. Plus we had the sun. That makes people happy

Everything about my holiday was great. The hotel was great. The food was very good. The entertainment was great. Plus we had the sun. That makes people happy

Booked a twin room, given a double. Hotel insisted the one bed in our very small room was a twin!!!??? No balcony - please be aware when booking at this hotel that the website does not specify whether or not your room will have / not have a balcony. Only two small drawers in room - very little storage space. Hotel was busy with guests from a cruise ship and the staff concentrated their efforts in looking after these guests. Food OK, but the dining room was absolutely stuffed with ignorant people who you can only presume have not eaten for days the way they pushed other guests out of the way to get to the food. Fortunately we only had a two night stay and we ate out on the second night. Pools and public areas were nice and clean. Good location right on the beach. We go to Tenerife 3/4 times a year and like to try different hotels. I doubt we would return to the H10 Gran Tinerfe in a hurry.

Great stay in the sun,great location ,staff very good...........

Great hotel walking distance to everything really nice staff , lovely views second time we’ve stayed great . We would go back .

Food was good. The only thing is that you have to pay for the water at the restaurant/buffett.

Nice choice of pools and back door straight onto beach