I got carried away by the chain (Habita group) and paid an exhorbitant rate vs. what the hotel offers. Yes it is in a good location, but the rooms (most of them) are tiny. There is no bedside table on either side, the bathroom has absolutely no space except for a toothbrush. The closet is the same, just a space to hang clothes but no drawers. A table at the front with two chairs that serves as a nightstand, desk, area to put your toiletries, clothes and anything else that usually any other room would have, but not this one. The service was friendly, but not very fast. The food was just as simple, nothing spectacular. It was disappointing to pay this rate for this hotel, any other hotel in Polanco cost the same. After 5 days they had no more room (fortunately) because we found the Hotel Villa Condesa on the next block less than half the price and with much better room amenities and elegance. Definitely not value for money.

Discreet and stylish. Gym could be improved

Loved this hotel. The floor to ceiling windows in the room and the huge patio were definitely put to use on a daily basis. Food was great and the view from the rooftop bar/ restaurant were great!

Beautiful property, the staff were incredibly friendly and helpful (accommodating of all our asks and answering our questions, helping us call a restaurant to flag late arrival when our uber didn't turn up and providing recommendations) and a great location for walkable parks, cafés and restaurants. Highly recommend, we'll definitely be back for another stay or at least a drink on the rooftop!

The location

all the staff was lovely! I would definitely stay again.

I loved the design. The staff was friendly. The vibe was so perfect and calm.

Outdated and terrible rooms. Bad lightening and bad bathrooms

Beautiful, charming building, but a little dated. Bed was comfortable and ambiance was attractive.. Location is great, in excellent neighborhood,. nice balcony. However, bathroom is very small (as a side note: great water pressure in shower), not enough furnishings (ie: no office desk, chests or shelves and only one waste basket in whole suite). Roof top bar/restaurant and first floor restaurant and breakfast are great amenities.

Absolutely wonderful hotel and stay! Loved every minute.

Lack of hangers and storage space in room was disappointing. Was there for wedding and needed to hang clothes but there were no hangers. When asked they provided a couple.

Location is excellent! Easy and safe walking to parks, coffee shops, restaurants etc. Service is also excellent - very friendly and helpful. Rooftop bar is a great option if you are tired and just want a nice drink and a bit of decent sushi. The property is a bit tired/worn but the beds are comfortable and the location and high level of service do compensate for that.

The property is in really good condition, clean, cool looking and well maintained. Lovely view outside. However the room is so poorly designed that staying here was frustrating if you stay for more than a couple of days. We had two small carry on suitcases and only one fit in the tiny closet positioned off a narrow entryway from the door. You had to take turns getting to your suitcase since the passageway was too narrow. Two huge rocking chairs took up so much space in the room that another suitcase wasn’t even possible to put on the floor without tripping over it. Very little space in the bathroom to put your toiletries. Few plugs and only one bedside. No bedside tables or places to place your water or book apart from a narrow headboard shelf. Not worth it to stay here again.

I stay here because of location and the great rooftop restaurant/bar- but it was closed for rental my entire stay- first for a film shoot and then for a private party-the noise not just from the events but from the middle of the night set up and breakdown of the film production and fume producing generator outside my window made it impossible to sleep for two nights. The price has doubled since my last stay and is not worth this noisy experience with no regard for guests.

Very well designed property

Condesa Df has a great cool vibe and the music in the open top bar on the 4th floor is buff!!

Really enjoyed the two restaurants. Fun place to stay

This hotel was the best! The concierge service was amazing (thanks Cesar!), they always checked in to see if we needed anything. The hotel was centrally located and in a great neighborhood. We had the terrace suite and loved our view. I’m not sure how there are any bad reviews honestly, we had the best stay.

My stay at the Condesadf was absolutely outstanding! It’s gorgeous, comfortable, safe, and every single person was exceptionally kind and helpful. If it were possible to give 6stars that would still not cover it.

First off, I have LOVED Condesa DF for more than 10 years. I’ve been there many times to have drinks or a meal booth on the rooftop and in the lobby. I always told myself that one day on a special occasion I would splurge and stay at the property. It was my husband’s 50th birthday and the last night of a 3 week trip to Holbox, Dominican Republic and Bacalar before heading back to Los Angeles the following day. When you pay close to $600 for a corner Junior Suite, you don’t expect the carpet by the bedding to look frayed, the tile work to be cracked throughout the entire suite, two lamps that did not work and an unsightly worn out brown leather wing chair that was a focal piece in the bedroom. There was a lovely sentiment of a welcome card and some macaroons. Unfortunately the macaroons were super old, dry and brittle to the touch. I’m a Chef and caterer so I’m not exaggerating when I say they were old. Last but not least, the next morning we went to take a shower and there was a completely capped empty bottle of body wash. We had to use the shampoo to wash our body.

I was thrilled this small unique hotel had some last minute availability for our spontaneous trip to Mexico City. We paid for a suite so we could do some work from our room and have plenty of space. Our arrival and check in was great and the hotel and room were charming and clean. However on the first day of our stay the air conditioning was not working, and they kept "coming to fix it" and pushed a few buttons and said it would work but definitely did not and we couldn't sleep. On the second day our hot water stopped working all day. we were told it would return in the evening so we did our best to stay busy during the day and came back expecting hot water. The water had stopped working all together on day 2 and day 3 of our stay there. The manager was unresponsive and never made any effort to return my calls and request to modify my reservation or get a refund. We left on day 3 to fly home without showering for 2 days of sightseeing and having paid top dollar for a suite and being treated like annoying tourists. I understand things happen but I've never had this experience with the staff being so rude and unaccommodating especially when I was paying $500 per night un USD. Worst experience!!!! Do not stay here!!!!!

Rooms are very noisy. You hear everyone in the hallways. Beautiful common areas but rooms are tiny.

Beautiful chic property with amazing friendly staff. Loved our stay!

This hotel came highly recommended and by all accounts is considered a classic. Architecturally it’s quite beautiful and there are lots of restaurants nearby. I was wit shordy so I sprung for a king suite. If comes with a balcony and… that’s about it. Room was tiny considering the price (around $500 a night). I def expected more room. Also, the street was RAGING until 1am, which blindsided us. Def did not feel suite-like. Felt like the bar was literally in our room. Icing on the cake was the bathtub. Handle came off entirely, temperature felt impossible to regulate, and the drain did not work. Staff was generally super helpful and prompt, but when i voiced my misgivings about our experience, they became instantly unhelpful. Guess it’s all well and good til it’s time to count the money. Anyway, pretty disappointing. Def won’t be going back

Amazing!

Beautiful hotel in la Condesa. Right in the heart of everything. The stay was great. The hotel shows general signs aging and wear and tear that you wouldn't expect at this price point.

Great staff, amazing location, roof top deck was a perfect place to chill out, and if you are concerned about safety/water/etc - you don't need to be worried at this hotel. I would agree with other reviews that even though I love the design of this hotel it could use a refresh as over all things are getting worn out. It's still lovely, but for the high cost I would expect the design elements to be crisp. Rooms could use better lighting, new paint, bed was to hard for me. Showers are fantastic.

I liked everything about the Condesa Df except the price!

Perfect location, great place to stay

Great location. Starting to show its age. Especially the bathrooms.

Great bed and best shower ever. Sinks should be replaced and toilet should have a real level. Rooftop bar wonderful.