Very convenient, clean and comfortable.

Clean hotel with friendly staff and decent breakfast and a parking space (though hard to find during the initial checkin) - Elevators were problematic - The shower was too small

We have a good stay

Perfect location, steps from Main Street, shopping and dining.

Brilliant!

Perfect for one night stay Great breakfast

The location is perfect

Good place to stay.

Great location. Friendly staff. Clean. But no English tv available.

Older looking inside but clean and friendly staff! No parking!!! Great area to walk around and dine and shop so excellent location and close to train station. Would stay again and recommend to others

Hotel needs a face lift. Looking a bit tired. Convenient location for walking into town catching boats or train to Cinque Terre. Staff were cordial.

I would highly recommend skipping this hotel. It is seriously run down and the staff are terrible. What’s funny is they proudly state 4 stars on the hotel, the reality is it’s less than 1 star. Due to a change in our itinerary we needed to make change our booking from 2 to 1 days and called ahead of time and we’re told this was possible by the staff. When we arrived at the hotel later the story changed were told we were past the change period and would have to pay for the entire stay. We spoke to the manager the next day who was not friendly and did nothing. They are just out for money and do not care about customer service. We ended up having to pay for 2 nights and leaving after 1. If you are booking a hotel to see the Cinque Terre look for another option. You will thank me.

They encourage you to use a back way to get to the city area. This was very dirty and loaded with garbage. one night we were blocked by a group of un-savory looking characters. I told the manager they need to get with the police on cleaning this up.

Location is great. In the City Centre. 11 minutes to Central Station and 10 minutes to the Ferry terminal. Short walk to the shops and restaurants Room is not a 4 stars. Basic room. No coffee maker/tea or electric jug. No glass to drink either. Only fridge Bathroom: small, shower is bad, small shower head and low water pressure. Disposable plastic cups in the bathroom. Only 1 elevator for 7 floors building and takes ages Breakfast is free and good variety Staff is friendly and check in easy Overall: only location that's make this hotel 4 stars

We were traveling with a baby and even though AC was advertised, we were told they were saving the environment and could not switch ours on. It was 26 degrees Celsius in the room, our refridgerator did not work, and so all baby food was spoiled and no one slept due to the conditions in the room.

Small room and noisy. Italian govt has banned A/C use until June. Leaving windows open is noisy and let in mosquitoes.

Our room was the most depressing room I’ve ever stayed in. Thank god I was only there for one night. The rooms are below ground so there was only a small window that did not get any natural light. Stark, sterile white walls. Think jail cell block or hospital room. Room was cold but there was no thermostat control in room and was told we weren’t allowed to adjust the room temperature. Shower leaked all over the bathroom floor. Would not recommend!

Average hotel, bathroom is minimum, basic service, breakfast is good

we stayed for 2 nights. the hotel was clean and confi' the room was big' so was the shower' it enen has a saparate ac in the room. the stuff is frindly kind and helpfull' you park the car and dont need to move it since the hotel is one min from center, to the train you go about 10 min. breakfast was great' fresh with a lot of veriety. we will defenetly come again.

We book 2 rooms, one had air conditioning, but not the other one. We were told that by law they had to turn off ac unit for room 1. But not in the family room because its considered autonomous. Non sence. Property is well located, but shoud be remodeled big time. Aparently is under staff, had a leak on ac that flooded room. The clerk that check in us was the same that bought towels and try to dry the floor. Breakfast not bad.

Very hospitable, clean, quiet area good location to city center, 15min walking distance from train station only downfall air conditioning is shut down for the season, staff did supply fan.

Great location, comfortable room, good value stay

It was good to stay for one night

The property was in a convenient spot and felt like a great value.

This is a typical European hotel. The staff were great and accommodating. We rented two rooms. Our room had firm, pillow top beds that were very comfy however the Wifi was inconsistent and air conditioning was not great. Our colleague’s room had good Wifi and air conditioning but they described their bed as hard with spring poking you. The location was fantastic! It was about a 15 minute walk to the train with luggage down a street that was pedestrian only. There were tons of stores and restaurants in the area.

Great location. Breakfast was very Italien (not very good bread and a lof of cake) but when in Italy thats ok ❤️

Spacious rooms, great location, excellent breakfast buffet. Everything excellent.

Good location. Very clean and spacious rooms. Great air conditioning!!

We had an issue with the wifi at check in. The room was obviously in a dead zone. It took quite some time, and finagling, and re-setting of the router with no success. The staff person was reluctant to change our room and persisted in having us try and re try. Finally, finally, we were moved and everything went wonderfully after that. Nice clean modern-ish hotel. Spacious room. Smaller bathroom with the usual European tiny shower. Good breakfast with a decent selection of breads, fruits, etc. No coffee maker in room. Would definitely stay there again!

The walls are paper thin and you can hear EVERY SOUND! Sounds like the neighbors are in the room with you. But I believe that’s standard for Italian hotels. The hotel was ok and the staff was very friendly. But bring ear plugs for you stay ❤️

Phone and Wi-Fi signal didn’t work ☹️

It was amazing. Great staff. Very helpful