While I cannot complain about the overall cleanliness of the room, all it took was the light switch to instantly put me off from enjoying my stay. Except the entrance light, all lights in the hotel room are white lights, not warm lights. This goes against basically every hotel I have ever stayed at and it genuinely baffles me how and why such a decision was made. It utterly my entire stay experience in an otherwise very nice and comfortable room. A hotel room should feel inviting and relaxing. And unfortunately with the white lights, I have felt neither. To add to the negative, the TV in the room was also unhinged from one point and was hanging crooked on the wall. The button for ‘Mood Lights’ did absolutely nothing. I do feel a bit bad complaining about the room considering how attractive the price for stay was, but even places like Premiere Inn offer a more inviting stay experience. Did not expect this from a supposed 4 star hotel. I hope management take this point into consideration and really reconsider their room lighting options.

Glasses in bathroom are required. Toilet paper very flimsy and almost unuseable.

There was clearly something wrong with the drains, as the bathroom smelled like sewers. The only way to deal with it was to put the plug in the sink, a wet towel over the drain in the shower, and then leave the bathroom extractor fan on. In the middle of the night, the main room lights started turning on and off, waking everyone. This continued for twenty minutes until I removed the room key from the master switch. No reason was given for either of these issues.

Stinks of sewage “spa” is more like a toilet. Air con doesn’t work Whole place dirty

100% setisfaction

While the complimentary pool, sauna, and hot tub are nice amenities, it's important to note that you'll be sharing them with Gold's Gym members. This can lead to overcrowding at times. Unfortunately, our room was not up to par. It was dusty, and surfaces that should have been shiny were dull. Additionally, the room, despite its size, had three large bedside lamps, which felt quite cluttered. It seems like they were trying to create a luxurious atmosphere, but it's difficult to appreciate the effort when the basic cleanliness is lacking.

The staff were helpful. Great Indian restaurant next door. The gym was functional as is the pool. I found my room to be quiet.

Top experience, great facilities and clean rooms