Clean and big space, we loved it!

Nice, clean, and comfortable stay. I appreciated the warm, welcoming, and attentive staff.

People hanging out side like its a club or something

Very clean and comfortable hotel. There is one thing that I must say is a complaint and that is the hotel charges for coffee. I can understand charging for breakfast; that’s understandable, even though almost every other hotel on the planet gives you free breakfast. However, charging for coffee borders on criminal.

nice

Staff was amazing. Courteous and helpful. Room was clean and ready upon arrival.

Wonderful hotel and staff. Hotel clean staff friendly

All

Love the remodel!

Clean & quiet. The only thing missing ws cream cheese for the bagels.

All great but breakfast staff. Staff sat and socialized and did not replenish items at all

Great place, extremely clean!

This place was horrible. The sheets on the bed smelled dirty, and the linen on the bed had a few dried up spots that look like blood drippings,the toilet backed up, and started to overflow, sewage smell in the main floor hallway, very low water pressure in the bathroom sink, the mini fridge was holding old stale water around the rubber seal door, the window allowed a draft to enter, due to poor maintenance upkeep, the carpet inside the hallway appeared dirty, and overall the inside is dated, the parking blacktop has oil spots, and the outside of the place needs a good pressure wash.

Awesome!

Breakfast should be open longer

Nice

The hotel was great. Check in, the room, cleanliness, the breakfast were all great. One small complaint... the pillows were soft and flimsy.

The man at the front desk was super nice!

Bad

My husband and I stayed at this property and when we checked into our room, I noticed water on the bathroom floor. I washed a few dishes with dish detergent and I saw the bubbles spilling out of the pipes underneath the sink. We asked for a new room and were given a new room but the coffee table was missing. Instead they had a tiny blue roll away table but not big enough for us to use for our dinner. Also, my step daughter spent an evening with us and when they opened the pull out couch, the mattress had so many crumbs and it was dirty. She ended up sleeping on top of the couch cushions which is not ideal especially when we paid for a standard experience. This was less than standard. Breakfast option was good though and location to the major highway and small shopping center next door was good as well.

Plus: Convenient location; close to Sentara Obici Hospital. Good breakfast. Friendly staff. Large room with mini-frig and microwave. Comfortable bed. Complimentary cookies in the afternoon-evening. Minus: Shower not cleaned thoroughly; found hair on wall and in corner. No tub. No tray for breakfast. Printer down; no receipt provided for stay.

They told me they couldn't guarantee room I booked thru Expedia. Housekeeping only left 2 towels for 4 ppl. Great location and front desk very helpful

The hotel exceeded expectations with its excellent staff, service, well-maintained rooms, and a delightful surprise with the breakfast. I plan to return when I'm back in town.

We were given wrong room choice but staff made it right.

Housekeeping didn't do a good job at all. A pill and a penny were lrft on the floor and my husband grabbed it just before our 1 year could. We had less than half the amount of linen we should have had. We requested more and it was taking so long to come that we requested a late checkout and we were told no and we had to share body towels to dry off after showering. 2 towels for 6 people. Ridiculous

The room and hotel exceeded my expectations. Mr. Duke was great!

Overall nice stay! However there was low water pressure in the bathroom. I also walked into my room to find that it was cold which I discovered the screen pried open slightly and the window was open. I closed the window and locked it. Left me a little uneasy.

Several outlets and furniture items were broken. Floor was not clean at all, trash and dirt around bed. Door lock was intermittent and frequently needed new cards or “a special trick” to open. Staff often replaced keys or replaced lost keys without checking ID or asking names. For several people. You can literally walk in and say you lost your key card and they will give you access to any room you ask for.

Beds were comfy. Staff was hospitable. Breakfast was sublime. Hell of a cup of coffee!!!

Would have preferred to not have a handicap accessible room. Sheets had stains on them .

The cushions on the couch bed has stains all over it. On both sides. Besides that thank you for a good stay.

I recently had the opportunity to stay at the Holiday Inn in Suffolk, VA, and overall, it was a pleasant experience. The hotel's location was convenient for my travel plans. It was situated in a relatively quiet area, which allowed for a peaceful night's sleep.