It was ok but I found the Room to be a bit dusty

Convenient location. We chose this hotel during a road trip specifically for the air conditioning and free breakfast. But once in the room, the air conditioning was not working and the bed was rock hard, so uncomfortable. They offered to change the room but it was too late at night for us so we settled for a fan that broke down. Couldn’t sleep at all so we ended up leaving around 4am and had to miss the breakfast… very disappointing stay!

Staff were very friendly, room was clean and comfortable. Breakfast was fine. Always staff there to help and assist with any queries. Would recommend.

Staff very friendly rooms clean overall excellent stay

Really helpful staff and a good nights sleep. Good breakfast and we enjoyed an evening meal in the bar too.

easy access and friendly staff helpful in any way, including the dining and bar staff. Air freshener on at all times which was good for a night sleep on the noise outside early morning from the other hotel over the road, treated like a racing track. you need some speed bumps after the bend of road in. From the carparks to the bend out. Nice to be able to have flexible meal times and take to room if need be. All in all I enjoyed my week stay. Thank you all very much.

Great Price Room. Air-Con kept it at nice temp despite the heat outside Quiet. Good comfortable bed nice condition and clean Great breakfast included.

Great hotel and friendly staff, food was good also

The hotel was clean and lovely. The staff service was excellent. I had an accessible room which was perfect for my needs. In terms of accessibility the outside of the hotel was more challenging. The ramp up to reception only comes from the car park. If you are dropped off at the drop off point there are only stairs on that side. To get to the ramp you have to go on the road into the car park in your wheelchair. If you wanted to go to the starbucks or pub and grill opposite. Once again you take the ramp into the car park but the pavement at the car park entrance does not have a slope to get your wheel up on. So you have to be in the road, which is used by a local business, then cross the road to access the sloped pavement the other side. While this might be more a council issue than the hotel, I feel it's something the hotel could work with the local council about. To ensure there are more step free access points to it's premises.

Functional if stopping for a night. Free parking.

Good

Not recommended. Only one room card provided. My room had two occupants. Every time one of us needed to go out for a while, she must bring along the room card as the lift requires her to scan the card in order to come back up to the room floor. But that also means there will be no power in the room since the card has to be removed from the card slot in the room. Very inconvenient.

Staff were all friendly & helpful. Free parking & great breakfast so good value. Many thanks

very convenient to visit my family, good value and helpful staff

Hotel is on the hard shoulder of the M6! Don't bother if you're a light sleeper or need a good nights sleep

The Hotel was comfortable and clean. One small complaint was the restaurant/bar food, the choice was very limited, and I could see into the kitchen and a lot of it was not prepared by a chef, but was in pre cooked sachets. Breakfast was plentiful with a good selection, only moan was the scrambled egg was like bullets!!!

Clean comfortable stay for an overnight stopover

Great location just off M6. Free parking and good hotel

Really good check in fantastic lady to assist us perfect no issues

Property and rooms very clean and staff were very friendly

The room was very clean The breakfast had excellent food Choice available

the rooms carpet was sticky. The air con was noisy and the door closer was slow and made an awful noise if you tried to close the door.

lobby and bar area were very clean and modern. Room area is loud I could here the person in the other room having a normal conversation. Sewer gas smell in the bathroom. mentioned it to the front desk and they told me that was normal for first floor rooms.

Hotel rooms nice and clean, beds comfortable with different options for pillows. However, the breakfast was over cooked and difficult to eat. Glad we didn't eat there in the evening.

Very convenient for our needs.

Recommend

Good facilities in the room, pleasant atmosphere and excellent breakfast.

Excellent location for visiting the Midlands area. Easy access to motorways. Hotel facilities excellent, extremely clean, staff helpful, good quality variety of breakfast.

Good location and clean comfy hotel. Free parking and good breakfast. I could see the M6 from my room but great insulation and no noise disturbance for sleep.

Convenient.

Very convenient for us. Near the function hall we were there for and close to motorway exit

Good from start to finish -fast but detailed check-in (best for me), good albeit short evening menu (good quality), good value beverages and fairly good breakfast. Night manager came and found me to advise I had left car window open slightly - great service indeed.