On the beach front. Food and drink quality really good. Spacious hotel. Newer rooms much smaller than the older rooms. Great location close to shops bars restaurants and beach… breakfast very good we have stayed here twice.

Nice

Good hotel, quiet clean room, big pool area, excellent breakfast with many healthy options. Gym was a bit small if many people working out, but you'll manage. You also need to wait in line and ask key from reception to get there every day, but maybe it's because otherwise it would be too crowded. Walking distance to train station. Overall nice with the price I payed.

Lovely hotel, fast check in, excellent breakfast, very clean, beautiful pool area, convenient location for the beach and restaurants . Unfortunately the sofa bed in the premium family room was uncomfortable, towels were old. Disappointing pool accommodation, never enough loungers for hotel guests at the pool, the grassy areas catered for the over flow but these loungers were dirty and shabby. For the price of the hotel rooms, these facilities should have been better.

Good

The worst experience we ever had within a summer beach hotel ! the room we’ve got for 3,000 € / 8 days was located in the farthest corner of the facilities. the room was very small. The one chair we had in the room we needed to put it in the bathroom just to be able pass from the entrance forward. the “balcony” is exactly 90 cm long and 65 cm wide. Ridiculous ! It was no way to dry our swimming dress, not to speak about drying two beach towels. at arrival, we did not find even a glass with water available in that room. Nothing. the AC was week. The average temp in the room was 27*C. During the nights we had to open the “balcony” door to cool inside. the tap water at the sink was very low debit. the pillows were good for torture, but not to sleep on. Terrible. the wi-fi internet is garbage. Hard to send a picture through. we’ve got free towels for beach use. But we’ve been told that if we need them washed or replaced, we have to pay. Trying to put our valuable in the safe located in our room’s wardrobe, safe was not locking. When I checked that with Reception, they gloriously announced me that I could only be allowed to use the safe if I pay a 20 € tax. So, for 3,000 €, I only rented the room, but not the safe located inside the room. I asked them if I am allowed to use the little empty fridge found in my room or that would bring more taxes?!? Ridiculous. This hotel is only orientated to their profit.

Lovely hotel, and great location right on the beach. It is an all inclusive resort for most guests there, but not bookings from Hotels.com. The buffet is OK, but not great. The pools are nice, but close between seven and eight at night. Close to the airport, which is convenient.

My head was hit when the bathroom glass panel fell on my head. I suffered from pain for two days and did not find any attention. They changed my room to a smaller room for two days and I did not receive compensation or anything.

Staff are very rude. Upon arrival and check in the staff greeted us with "what do u want". The employees never smile they need a crash course on emotional contagion. The property is below average!!!! There is only 1 restaurant that u can eat at if u r half board. U have to pay for the safe in the room every day which is so cheap!!! U have to pay to replace ur beach towels, again unheard of. They put us in a room next to the restaurant and we could smell fish from the vents. Then when we complained they said they would move us to another room and asked us to prep our bags to check out and move to the other room. Then the staff came back and said sorry the other ppl are getting a late check out they are important people so wait for our call. If u have ever visited the resorts in south america this resort would not be a good option. Not worth the thounsands paid and we went with another family and got 3 rooms which was very expensive. The entertainment was good for kids the Food in the buffet was good sometimes and not so good other times. Disappointing experience.

Very good stay and very good service and staff..

We stayed for 3 nights at the Occidental Torremolinos Playa building 3, in a double room without sea view. Overall, I thought it was a 3-star hotel, with a good breakfast and dinner option. The air conditioning didn't work during any day. Even though 2 technicians were there to fix it, the air conditioning didn't cool down, it was just a fan. The breakfast has good options and on one of the days I also paid separately for dinner, which I thought was also worth it. The room I stayed in was very large and had a view of the street and pool. The part where I stayed was very silent. It was a little difficult to find the reception, and the hotel has a parking lot, but as the hotel is very large, spaces soon run out and we have to leave the car on the side streets. Safe place and nothing happened to the vehicle.

The hotel in general was OK, but the service and food was terrible. We had an issue with our A/C and called for two days without them sending anyone and when we complained the claimed that they have no record. Then they said our do not disturb sign was up but we got house keeping which does not make sense. Food quality is very subpar. Although they are not a cheap hotel they nickel and dime you. They charge a daily fee to use the in room safe and charge you to get clean pool towels. You are charging almost $500.00 a night for a room, you would think you would not charge for clean towels and a safe.

Brilliant hotel - lovely staff - great location

The beds could be in better conditions

Great hotel for a stay with small children. Staff is incredibly helpful and nice. Location is great. However, the food is not good. It's a shame as apart from that it was a great family holiday. Half board is the way to go and you can eat in the restaurants in the beach nearby.

Very nice family resort, easy parking around the hotel 20minute walk to city center

We liked it because it is very good for children. Breakfast is excellent. Pools are great too eventhough too cold. What we didn t like: you need to book your sun beds near the pool early, otherwise no space. Insects and spiders in the rooms. No ice or hot water and coffee machine in the room. You need to pay extra for the safebox. At least they should inform us upon check in so we added it to our requests. No tissue box also in the room. You can hear the rooms next to you, no sound proof.

Lovely accommodation. Pool areas had plenty of sun beds.

We rented a suite for our honeymoon. There were no lights or tv in the living room. The attendant who helped carry our luggage to the room was told about it and it was never fixed. Upon departure asked the front desk for help with our luggage and was told they do t help with luggage. Told front desk about no lights in the living room abd they did not care about that either.

Great location for the beach. Also very close to train station to get to Malaga and Belamendia.

One night only

Staff were lovely, lovely food & drink, very clean all round. We are coming back next year. Kids mini disco went on too late & music by the pool wasn’t very good. Would have like water & tea/coffee facilities in the room.

Great hotel facilities. All inclusive food not great and very repetitive. Evening entertainment poor and 2.5 miles out of Torremolinos main town

First impressions of the property on arrival were positive with the main reception being smart and clean. There is a room for luggage storage but you cannot check in until the exact time... The problems started when checking into the room. The aircon was non existent and clearly faulty. This was reported and the maintenence man sent. He 'repaired' it but what they class as aircon is not acceptable in a room with kids. Then the sofa bed which has a large hump in the middle - similar to a speedbump - and prevents any form of comfort. The final straw was the cockroaches which appeared in the room and terrified the kids. We reported this but was just told it was a new, clean hotel(its not new) and it would be highlighted to the cleaners. All that aside the hotel is well ran, the pools are good and the location is good. The staff are friendly and if you like food from Iceland/Tesco/Heron you will enjoy the repetitive desserts although the mains are of a better quality.

Excellent holiday!

It was a delightful experience from start to finish. The hotel boasts a range of excellent amenities, the outdoor pool area was beautifully maintained, food was outstanding my stay included breakfast and the served a delicious breakfast buffet with a wide variety of choices. The hotel is conveniently located in front of the beach, making it easy to explore local restaurants. I highly recommend this hotel.

Busy / check in and check out Good breakfast Clean Very small gym

Nice location, excellent KidsClub.

The pictures online look a lot more appealing than the property. No ice cream shops anywhere near

Everybody in the hotel were very friendly. Starting from lovely greeting in reception through cleaners, lifeguards, barmans, maintanance and dining staff. Rooms and hotel were very clean, meals and drinks delicious. I will deffinitely come back again.

Beautiful place but very dirty wash room and bed is uncomfortable

We only stayed one night.. Very close to the airport. Less than 10 minutes. Great family room with a balcony looking at the pool. Birds are flying around in the buffet area. We have to admit we lost our appetite, when we could see the birds eating from the buffet.