Wspaniałe miejsce z cudownym widokiem na zabytkową cześć miasta oraz jaskinie.Niesamowita obsługa - bardzo przyjacielska i pomocna. Bardzo dobre śniadanie. Restauracja hotelowa na najwyższym poziomie serwuje idealnie skomponowane dania. Pokój z balkonem z pięknym widokiem na cześć miasta. Wszystko co potrzebne jest na miejscu. Bardzo polecam

Palazzo Gattini is nothing less than superb ! All the personnel are fantastic and went out of their way to make everything we asked a reality . Donato , Carmen , Teresa and Michele the driver are beyond incredible ! Great assets to Palazzo Gattini . We will come back for sure !!!!

The staff was extremely helpful and friendly. Our room was very small and inconvenient.

Amazing hotel, best in Matera. We loved it a lot and it was very clean. Service and breakfast were incredible

We loved the hotel, the rooms ( very gracious upgrade!), the location and the attentive and very kind staff.

HIGHLY RECOMMEND: This hotel has it all and a fantastic experience. Michelin restaurant, phenomenal views, personalized service, great spa/pool, and unbeatable location…..there was nothing this hotel didn’t have. As a background, I live in NYC and have lived and worked in Asia, Latin America and North America. I have traveled to over 50 countries throughout the world from 1-5 star accommodations.

Everything. Perfect.

Excellent hotel with high degree of service and focus on costumer experience! Beautiful hotel in historical old surroundings. Great breakfast. Location was magnificent in the center for an amazing city - we will be back for sure! Had some issues finding the hotel, google maps showed us in the wrong direction, but it’s on the hilltop next to the church. No pool but sister hotel has a pool we could borrow. The hotel can help with parking and transport.

Great place in the middle of a historic area. A little hard to drive there, but expected, as it’s in a central piazza. Wonderful time, and historic area.

Lovely stay here. Really nice rooms and facilties. The staff went above and beyond. Great location. Shame we couldn't stay longer.

Excellent location and service

Absolutely beautiful, wonderful place, perfectly situated for a visit to the Sassi. The staff were wonderful and couldn’t do enough for us. I would highly recommend this hotel for your stay in Maters

The staff were dismissive and frankly rude. We arrived and we greeted with ‘you can’t park there’. A new member of staff showed us to our room who didn’t know when questioned anything about the hotel. A room for 2 people was booked and had 2 single beds. When we requested if the beds could be pushed together they simple said no. We further questioned them and it was suddenly done. The room only has air conditioning when. Card holder was placed in the reader in the room. Therefore in august all the rooms are I intorably hot. This is if the air conditioning even works. We complained 4 times the AC didn’t work when the crd holder was in the room and we were told they control the temperature centrally. After a sleepless night with multiple complaints they simply said the room was not too hot and that it must be us. Rude, dismissive and really not worth the money. The property is great and the location is fantastic but please please don’t expect any good service and the rooms are far too hot in the summer. Avoids like the plague.

Beautiful property, tasteful decor, hospitable staff, superb location.

The Palazzo Gattini is very centrally located and close to the cathedral. The view from the roof terrace is stunning! Breakfast was very good indeed, particularly the fresh orange juice and eggs cooked to order. The staff were very helpful and friendly. Although we didn't eat dinner in the hotel (preferring to experience what Matera had to offer), I would thoroughly recommend this hotel for a short luxury break.

This is an outstanding property ,location is perfect for exploring Matera ,the service was impeccable ,the restaurant had amazing food and the rooms were welcoming .

Exceptional ... from the moment we got picked up from the station and during the whole stay. The hotel is truly beautiful and nothing has been left overlooked. Was fortunate enough to be able to use the private pool and sauna and it was something I will remember forever. We had pre dinner drinks on the terrace and the view of the sassi at night is breathtaking. My only regret is that we did not make a reservation for dinner on the terrace and they were fully booked. Definitely next time as I will be back. Grazie millie per tutto xx.Ps: I can truly understand why they won best hotel of the year in 2018 ... well done!!!

I have been to over 50 countries, always traveling 1st class. This hotel and stay is at the top of my list. The area of Matera is extraordinary, get a guide through the hotel, ask for MICHAEL. I had a physical problem which caused us to cut our trip short. The woman at the desk arranged, for the return of our rental, transportation to the nearest airport (Bari) air plane to Milan, hotel in Milan and travel back to Miami,while all we did was go to lunch and agree to stay one more night in Matera

Lovely hotel in the centre of historic Matera , perfect for visiting the city .

Fantastic

Nice hotel in beautiful square. Being refurbished on the outside. I was there in very early May and the weather was nice. Nice enough that the aircon in the room should have been able to lower the temperature below 19 deg. Sadly this wasn't the case and my night wasn't as comfortable as I had hoped. Also the shower in the room couldn't decide to flay my skin or freeze my bones. I mentioned both things to the receptionist.........

very nice staff, good locatoin, excellent breakfast but our room was not special although the prices are high. I suspect some rooms have been remodeled but ours was not. No real good places to store clothes, poor dull lighting no desk

Great location for sightseeing with wonderful views in front of the hotel, friendly and decent staffs, gorgeous breakfast. My reservation included a spa service but we didn't noticed till we checked in. It was a pity we didn't have time for this after all.

Lovely room, great breakfast and friendly staff. Nice spa too. Restaurant closed.

We had difficulty finding Palazzo Gattini as there are few signs, but the moment we stepped inside we knew our 2 night stay would be special. Theresa welcomed us as if we were royalty......we were immediately given upgraded rooms (we were 2 couples)......they were large, had every amenity, even the drinks in the mini bar were complimentary......breakfast with Pina the next morning was awesome! She proudly did a tour of the 5 food stations and then took our individual orders for eggs, omelettes etc.......she made us her specialty......toast, spread with the freshest ricotta cheese and covered with orange honey.......what a delicacy! Theresa, our host, had arranged a charming, informative guide, Michele, for us.......what a fascinating tour we had for almost 3 hours in a town that must be seen to be believed. Truly unique! Easy to see why Matera has been designated as Unesco site and cultural city of the year in Europe in 2019. Palazzo Gattini lives up to its 5 stars and more! One more important plus......once you park the car, you explore the streets and hidden passageways on foot.

We had difficulty finding Palazzo Gattini as there are few signs, but the moment we stepped inside we knew our 2 night stay would be special. Theresa welcomed us as if we were royalty......we were immediately given upgraded rooms (we were 2 couples)......they were large, had every amenity, even the drinks in the mini bar were complimentary......breakfast with Pina the next morning was awesome! She proudly did a tour of the 5 food stations and then took our individual orders for eggs, omelettes etc.......she made us her specialty......toast, spread with the freshest ricotta cheese and covered with orange honey.......what a delicacy! Theresa, our host, had arranged a charming, informative guide, Michele, for us.......what a fascinating tour we had for almost 3 hours in a town that must be seen to be believed. Truly unique! Easy to see why Matera has been designated as Unesco site and cultural city of the year in Europe in 2019. Palazzo Gattini lives up to its 5 stars and more!One more important plus......once you park the car, you explore the streets and hidden passageways on foot.

Very pleasant staff and awesome location. Our room was comfortable. Be aware of construction across the Piazza in the cathedral (probably going on for years)

Delightful small, quiet hotel in centre of Matera. Great for exploring this amazing town. Easier to find than we expected, and car parking service is good. Hotel is a maze, with lots of stairs so not good for those with poor mobility. Rooms were fabulous. We didn't want to leave. Breakfast was fantastic with brilliant service. Restaurant was however closed (due to holiday!?) and reception staff a bit overwhelmed.

A beautiful hotel perfect location and amazing service.breakfast was to die for and the staff amazingly helpful. Only downside was no bar after 9pm but plenty of choices less than five minutes away

Great access to both Sassi & new town. Enjoined beautiful view& delicious foods. We walked about 8 miles per day up & down. Piazza Vittorio Veneto is the fun place to hang around in the evening with family.

Phone the hotel to get directions as your sat nav may take you to completely the wrong place. But when you arrive it is fabulous. The staff are extremely friendly and helpful. We were upgraded to a junior suite at check-in. The hotel is steeped in history but has been stylishly renovated. The view from our terrace was beautiful. Breakfast is fantastic. The hotel is centrally located. We booked a guide at reception and would recommend that. We could not fault anything.

I have nothing bad thing to say about this hotel! Everything was just great! Good location, good breakfast, nice staffs and a beautiful room. My husband and I stayed two nights and we enjoyed every minutes of our time there.