Had a lovely stay, staff were very helpfull and accommodating, everything we needed on site

Very nice hotel with a lot of facilities, downside full of coach tours (to be expected) and my room was close to the lift which was very noisy

Staff attitude unhelpful and occasionally rude, particularly on arrival. Evening meal at their Italian restaurant made me ill. Room was clean, other facilities are dated but appeared well-maintained. Checked out early. Avoid this place.

Stayed for a concert, decent enough hotel but a bit short staffed.

We happened to be staying on one of their Santa Claus weekends and the atmosphere was lovely with lots of excited kids. The staff were great dressed in xmas jerseys and a lot of elves about. The hotel was very warm and welcoming the staff excellent, and a very comfortable room.

We were very disappointed in the service we received, we were unable to travel due to a red weather warning of not to travel due to severe storm Babet. We contacted both the hotel and hotels.com regarding a refund and they said they do not offer refunds which is very harsh due to the weather being out with outlets control

This large complex is an easy walk to the Main Street in Aviemore. Train and bus station, shopping and walking. The restaurants are great. We didn’t bring bathing suits so can’t comment about the indoor water park.

Upgraded to suite in Morlich hotel. Very roomy, comfortable and clean. 4 HotelS are situated in a campus style parkland, therefore restaurants and facilities are spread between the four, and not all located in the hotel into which you book, contrary to the impression on the website. Not a disadvantage, unless it is raining. Disappointed with dinner in sister hotel - service very good, food average, cost expensive. Large shopping area, which closes at 5 pm., just before most visitors are returning from their day out. Should it not stay open until, say, 7 pm?

room not cleaned for 2 days, complained to Manager whom informed me they were extremely busy, Impossible to use lift lift a bus party arrives as they all queue with suitcases to go tom rooms, same in morning trying to get a table at breakfast, tour parties have clearly marked tables, overall very poor

Jessica on reception was a great ambassador for them

Meant to stay in morloich hotel within the complex but this hotel was full and we’re moved to highland hotel but we weren’t informed and no notifications of this so we’re stood about for a while trying to figure out what to do Communication could have been miles better

Buffet breakfast was lukewarm. TV in our room only had three channels plus children's programmes. Reception desk was unattended when we arrived. Loved the room....it had a super -king size bed and large shower. The hotel is well-placed for enjoying Aviemore.

Very good breakfast and dinner, room was a bit dated / tired looking but clean and comfortable, only problem was very noisy been on the first floor lot of noise from ground floor and the very old and noisy lift, doesn’t seem to have any insulation in the walls as you can hear other guests in adjacent rooms and people coming and going through the corridors.

The room was fine, very clean but needs a little tlc, broken toilet seat and peeling bathroom door. The public areas of the hotel were a disgrace! Filthy toilets with 1/7 lights working, tables not cleared in the bar area for 2+ hours, staff stressed and shouting at each other. Our dinner on the first night was not good, bland and fatty, when we said this it was shrugged off! The restaurant was very busy and chaotic. If you don't have enough staff to cope with your guests don't book so many guests!

Loved every minute of my 2 night stay, very friendly staff, could not fault it, breakfast dinner were delicious both at the scottish and italian restaurant, the facilities were outstanding, bit dated in some places but overall very clean, bed was so comfy, definitely be back so quiet and relaxing stay

Ok but i am fussy walked into restaurant and you could see dust all over shelves thats a nono to me

Fantastic stay, room spacious and very clean. Staff friendly. Plenty to do on site. Gym and pool fab. Hotel is a great location. Excellent variety at breakfast. Only downside is the price of the meals which has gone up since my last stay in April.

Had to move room as wi fi would not work

The hotel was looking a bit tired in places. The room was smaller than expected but too much furniture in the room didn’t help. The restaurant was closed so we had to go in the food hall. It was packed with companies, large groups, noisy. You couldn’t hear each other it was so loud. Not relaxing! The staff on reception were a bit hit & miss with the info they provided.

While the hotel seemed a little dated in places, you could tell that upgrades were being made. The room was clean with a huge bed and a new-looking bathroom with walk-in shower. We had a dinner bed and breakfast package and the dinner was a little disappointing due to a long delay between starter and main course. However, the food seemed of good quality when it arrived. Breakfast was great however, with a wide range of buffet options from porridge, cereal, and yoghurt to "Scottish breakfast" to cold meats and cheeses, with croissants and cakes also available. A highlight of our stay was getting to use the swimming pool which had plenty of space for lane swimming.

Comfortable and met expectations

We have stayed at the McDonald resort x3 previous times and have always thoroughly enjoyed our previous stays and this latest stay was as enjoyable. We were due to stay at the Morlich but ended up in the Highland Hotel. Great hotel, great facilities and friendly welcoming staff. The location is perfect for exploring Aviemore and the surrounding areas and is ideal as a base for being able to visit the rest of Scotland - the beautiful West Coast is a must with stunning highland scenery. We highly recommend staying at the resort. We have previously stayed at the Highland Hotel and the Aviemore Hotel on the resort and would presume that the Morlich would be exactly the same.

Our recent stay was very good, food was amazing however, a bit disappointing on request of a late check-out we were going to be charged extra, we only requested an hour extra & our room was booked after we were leaving.

Disappointed that we were moved hotel at the last minute due to essential maintenance which surely could have been advertised when we booked and then all Spa facilities were closed (steam room and hot tub - the hot tub was seemingly not working for a long time prior to us booking but this is still advertised as a service to be used. Portal system for booking spa treatments was not user friendly and no treatments were available online and spa seemed to be shut. Window in bedroom would not shut and therefore the wind was whistling through it all night!

Staff friendly and efficient in reception and Giovanni restaurant. Room quiet and very comfortable.

hotel is gorgeous, very clean & beds are to die for! the receptionist Bianca was amazing and sorted us out a room with a bath. loved this hotel

hotel is gorgeous, very clean & beds are to die for! the receptionist Bianca was amazing and sorted us out a room with a bath. loved this hotel

Room temperature, window that could be opened, very large comfortable bed, great shower and very clean bathroom were all excellent

Had such a great time! Bar staff there are fantastic. A shame they don’t have local breweries on tap there. The restaurants don't seem to have a middle ground between quick service and slow service though but that is me probably being picky. A lot to do around Aviemore so we were only really around in the morning and evenings, however when we were there it was great.

Had such a great time! Bar staff there are fantastic. A shame they don’t have local breweries on tap there. The restaurants don't seem to have a middle ground between quick service and slow service though but that is me probably being picky. A lot to do around Aviemore so we were only really around in the morning and evenings, however when we were there it was great.

Lift was not working on 2nd floor & as our room was on that floor it was most inconvenient as my husband has arthritis & is waiting on new hip while I have arthritis in both knees

Rooms were very clean and no problems at all. The issues were around service in the restaurants and concerns around how serious Covid was being taken. At times in the Morlich Giovannis there were too few staff especially at breakfast and although breakfast was served to you when no staff were available some guests were helping themselves to breakfast food and touching spoons and surfaces which wasn't good. We had issues with a couple of members of staff whose mask only covered there mouth and not nose and another who regularly could be seen taking their mask off, touching their mouth and nose then putting mask back on before continuing service. They could at least have used hand sanitizer. Cups and cutlery were not clean on a couple of occasions and although we saw tables being wiped down chairs were not and often had crumbs on them. We didn't think with Covid standards were as high as they should have been.