Atendeu as nossas expectativas

Slowest Restaurant- two other small diners and we waited 40 minutes for simple breakfast…. .on check out- Credit card pmt none working so needed to pay cash - ridiculous. Old building, needs a complete renovation.

Large room, clean, polite employees.

Was my second time in this hotel and like before was great. I had problem with my reservation but was Expedia faulty and the from desk did the best to help me.

I've been in this hotel several time. The Hotel itself is clean, the service is fantastic, the breakfast is very good. However the internet is terrible, some time didn't work at all. NEED improvement.

We were in Natal and Maceio for 2 weeks and 3 hotels. Best Western was the best of the 3!! Very surprised. The price very reasonable and there is not one bad thing I can say for this hotel. We loved the pool, bar, gym, service, location , room .. can not find one bad thing in this hotel. Even the uber drivers were saying that this was the best hotel in Maceio and we completely agree. Pedro at reception told great stories of how he spent time in California and Mexico in English. Staff is top notch. He gave us food to feed the fish which was a pleasant surprise. Bravo to the management and we will definitely come back.

Very nice hotel, staffs and service. One of the best that I have ever stayed in Brazil. And the best BW hotel I have experienced.

staff was extremely friendly, nice, and helpful. Excellent staff.

The hotel is a decent condition right next to the public beach of Maceio. The room didn’t have a balcony. The room was spacious and the bed was good. The gym is decently equipped. The place was really crowded during our entire stay.

Fantastic hotel - great location

I ve been several times. Everything is perfect. It is a model to be imitated. Everything is brilliant

Very good beachfront hotel. Very good rooms, good breakfast but average pool.

Ótima

great place to stay

The hotel was very clean, but very basic. Most of the linens had been removed supposedly to prevent guests getting the virus. As well the mini bar had been removed and the coffee pot. I had to repeatedly ask for wash cloths, and towels. The dust ruffle was removed from the bed as well. My A/C broke in my initial room and I was moved to another room. I did get some bottled waters and cokes for my ‘mini bar’. Breakfast was included but the servers kept adding Ice to my drinks, which was not good as one should not drink the water there...and that caused some issues. Generally I slept well, but they had removed the blankets and I only had sheets on my bed. There were a lot of things that did not make sense as one would not get the virus from a dust ruffle or a blanket if the items were cleaned properly between guests. I was told this was “THE best hotel in Maceio...”. It was clean but certainly a disappointment

Beautiful room with great view, very clean, staff very helpful, most can speak English, would definitely stay here again on trip to maceio

The staff was super pleasant and helpful. I love they hire a super lovely girl with Down Syndrome to greet people at check in. The breakfast was amazing and delicious. The rooms were very spacious, beautifully decorated and very neat and clean. The location was great and all services at the hotel worked very well. You feel they care about you staying there.

Nice location across the beach; all facilities available; beds are comfortable

I liked the hotel, located adjacent to the beach. The beach wasnt that good, being unclean, but you cant blame the hotel for that.

I liked the hotel, located adjacent to the beach. The beach wasn't that good, being unclean, but you can't blame the hotel for that.

We were staying at the hotel to celebrate my sons birthday. The hotel arranged balloons for the room without our knowledge. A nice touch!!!

Very nice hotel in the city of Maceio. Ocean view, great views from the top floor with a fun pool and bar, plus activities. Decent work out room and nice sauna. The dinner menu was ok. I would recommend eating outside the hotel. Breakfast was nice. Staff was great! The rooms are large and well maintained. Great place for Americans visiting the area.

This is a very good hotel. Excellent breakfast and facilities.

This is one of the best hotels Ive stayed in. The hotel is in excellent condition, the rooms are spacious and comfortable. The best and most admirable part of my stay was the outstanding service. Every staff member there was always friendly and smiling. I have zero complaints and will stay here every time I come back to Maceio. The breakfast is wonderful with so much variety and a beautiful view. Thank you for a great vacation!

I stay in the hotel several time. It is very well located the installation is pretty good. However the most admirable part is the service. The staff is really friendly. From the check-in to check-out.They do what is needed to make you happy. It is really a high level service, mainly for this price range. The location and the breakfast are great too. It is close to the best restaurants and other attractions. COMGRATULATION to Best Western team in Maceio. You are doing great

Excelente estadia.

Excelent hotel, outstanding staff, great location.

Just a great surprise! Best location, best team, best food, simply, the best hotel in town! Don´t miss it! Don´t save money if you can afford this hotel.