Dinner in the restaurant was great, breakfast was average. No water in the morning and no help or acknowledgment from staff that this was happening should have offered us bottle water.

I would not stay again. Too noisy. Too confusing to find and the only rude person in my 3 weeks was a server at the restaurant

The location is spectacular, but the room was very warm in August and there were no screens on the windows, so opening them meant bugs. The facilities are more basic than the description implies. But, again, it was wonderful to stay on the island for the night.

Very nice place.

Front desk was not at all friendly. TV in room didn’t work and when I informed the front desk she told me she would look into it tomorrow. The room had no air conditioning, only offered a small fan. Room was extremely small.

Horrible check in instructions. Despite repeatedly asking where to check in and being told to go to the hotel, we hiked up the hill to the hotel only to be told to hike back down to another location for the key. Then at 3am we were woken to the sound of forklifts driving up and down the passageway delivering items all morning long. The items coming to our hotel were then loudly dumped in the service space next to our room. Checkout was a horrible experience. Will not stay here again.

Keeping in mind that there are multiple buildings and room designs, my experience is to my specific room, 101, over the restaurant. Obviously, there is no AC, so windows open in the summer is the way of life. Unfortunately the way of life to remove refuse and restock shops is by handtruck. The rattling and clanging began around 5am and was frustrating after coming in at midnight from the merveille show. So, overall, lovely, just know there is a lot noise at this specific room.

Although room was small, very functional and right where we needed to be!!

The place was right on the main street of Mont St. Michel, which was just what we wanted. It was like living in another time, especially at night when all the foot traffic died down. There is a lot of street noise in the morning though, with the shops and restaurants getting ready for the day. It could be heard starting just before 5am. If you want restful sleep, I'd recommend you stay somewhere off the island.

The property was well located, and overall a good place to stay. The lack of ventilation (no AC and pigeons just outside windows) made things a little uncomfortable. Room was austere, but clean and breakfast was very good.

Service was TERRIBLE!! Rude and not minimum services: reception at the hotel, very unfriendly, no AC, No elevator, etc etc

Was like sleeping in a closet. Mattress should have been thrown out a decade ago.

Great location next to the Abby Mont St. Michel.

It is important to check in at reception up the stairs near the restaurant...[the details for check-in should include this.] before you get to the hotel otherwise you will be doing some walking. Some of the rooms are beautifully placed along some of the cobblestone walks, be sure to know where you are going because the walk with luggage can be a little tiring especially after walking from the shuttles. The accessible scenery, abbey and shops, and area around the room, sunsets and sunrises, make it all worth it.

The hotel itself was fine however, the check in process is maddening. We wondered around for two hours calling the hotel, trying to find out where to check in with no avail. They kept saying they would meet us on the street, but they were never there. This two hour delay caused us to miss dinner that night because all restaurants were closed by the time we were finished. Very challenging situation.

Happy

Excellent location, overpriced for quality of the room. Filthy carpet

Not amazing but ok. Curtain was hanging off the rail, no toilet roll provided, but not overly bothered by it. My advice to other travellers is not to stay and eat there at all, would recommend a visit as it is a spectacle but the experience as a resident staying one night took the shine off. Restaurants and shops are limited, expensive and of poor quality.

Great value staying here. Breakfast was great (included.) The room was larger than many we have experienced in Europe. Bed was comfortable and shower was fine. All the workers were friendly. We enjoyed it.

The beds were ok. The rooms are exceptionally small. The carpeting was stained. The bathroom smelled. Location was nice. Breakfast was good and so was the staff. Know that you check into your room at the sister hotel near the entrance and there is know one to grant you access if you go up to the hotel itself.

Hôtel registration was located at a different hotel. Took us 45 minutes to locate registration and then find our room.They didn’t understand English. Room was dirty, tore up fabric on the walls, really small space and the strong smell of cat urine was horrible. We asked for a different room and none was available. We were stuck with a room that I wasn’t fit for anyone.

Excellent stay!

Hotel staff very helpful, initially providing us with exact directions to the appropriate parking lot. Finding the reception was not intuitive but restaurant adjacent to hotel pointed us in the right direction. Reception staff friendly & efficient. Room in historic building- quaint, but comfortable & bathroom modern. Buffet breakfast was a nice bonus

The place of Mont-St-Michel is magnificent but that was the worst hotel reservation experience EVER ! (and we are seasoned travellers).

To expensive for this place...other alternatives cheaper

Bathroom was extremely narrow and would be difficult to use toilet if you were a larger person. Breakfast was very good but staff did not speak English and we had a difficult time locating the restaurant. It would have been very helpful if staff had maps of the location in order to get around.

Nothing!!! I booked the reservation 6 mos ago… they couldn’t find my reservation but finally did locate it..: but the hotel was full so they put us somewhere else . I called at least 3 times before we arrived and no one answered. Finally they did when we were trying to find P3 which we never did!!. I would have never found the reception area if not for a kind man who helped us find it. Again, an issue over our reservation. We were supposed to have a twin room but apparently they are non existent! We never could find parking lot 3 but we parked elsewhere and it was fine. Breakfast was supposedly down below our room but no!!! It was across the street and upstairs… who knew!??!!! Anyway it turned out ok but stressful. The room was tiny but we had a lovely view of the causeway.

This was definitely value for the money spent. Not expecting much considering the whole island is a medieval village. Very clean although the building is obviously quite old. Super location right on the island of Mont St. Michel. Was fun to wander the pathways in the evening when it was only the people staying on the island. Beautiful sunset view over the bay from medieval ramparts.

Beautiful hotel, great breakfast, great staff

Difficult to review a hotel in a building hundreds of years old, however it was clean and the bathrooms were updated. Excellent location. The check in was a bit confusing. Excellent breakfast.

Great place to visit but hotel was just ok. Bed was comfortable. Our view was the roof of the other building. TV was missing and when inquired, he said "it's broken".

We had an excellent at Hotel le Mouton Blanc! It was right by the abbey so we got to enjoy the whole area after everyone leave for the day. The views from the windows was spectacular! Limited Options for breakfast but it was decent.