The staff were all professional and friendly. The bed was very comfortable. The pool area was fantastic! The views were great.

The pool and deck.

Second time staying there. Love the pool and restaurant. Easy parking. Close to CHQ. Free shuttle service to town.

Not far from main town helpful great time

Excellent service by all staff. Fantastic view and excellent food while also having great value

Staff was super friendly and helpful! We loved the free shuttle service to the city as well. We had a very early check out and they were kind enough to prepare breakfast kits for us and arrange a transfer to the ferry that morning. Honestly the view we had from the hotel was worth the money too! Would stay here again

Free shuttle that goes into town.

It was a Great hotel

Perfect service and good value for money. Nothing fancy but consistent; while it’s a 3 star but could easily be rated 4 star.

Wonderful facility. Remarkable staff

We wanted a hotel a short distance from the airport but still close enough to enjoy the city if we wanted to venture out. We did not leave the property that night. The restaurant was amazing along with its beautiful view. The room was quiet and clean with great amenities. We definitely will be staying here again but longer to have time to enjoy the pool as well.

Well located hotel with a great breakfast and helpful accommodating staff. Pool area was great as was the restaurant but the room was definitely starting to show its age a little so that would be my only criticism.

Superb hotel with fantastic staff. Wonderful stay from check in to check out. Brilliant shuttle service to and from old town. Cannot recommend highly enough, Can’t wait to return!

View and tranquillity

Best view!! Shuttle to old town and car rental on property! Staff is wonderful

Excellent room very clean good facilities . Excellent Breakfast

a very nice hotel room was nice and the food was excellent

Staff is wonderful, views from rooms and dining room are stunning and the included breakfast is just delicious all around!

Excellent views of the harbor from the

Everything was excellent! The employees were very professional and always with a smile. The cleaning people as well!

Very nice stay with a nice view and very nice restaurant

Beautiful pool and so nice to have a big patio with our room. The neighbours in adjacent rooms talked loudly very late into the night. And AC did not work

This hotel was up on the hill looking over the city. The view was spectacular. All the staff we encountered were very friendly. The breakfast buffet was excellent. There was a free shuttle to downtown very regularly through the day. We look forward to returning to this hotel some day.

Great hotel perched on hill with nice view of city and bay. Great room. The best breakfast - excellent food and selection - tables viewing city. Shuttle service is very practical. Excellent overall

This is an amazing hotel. Set on a hill high above Chania. You will not get a better view, and never get fed up of looking at it. Access to town is simple and provided by a regular shuttle. The staff on reception, in the dining area, on the shuttle bus are amazing. Nothing is too much for them. The pool area is great, again, views to die for. Quiet, and relaxing. Cannot recommend it enough.

Comments on hotel are misleading, be ware of this. Check in was not a pleasant experience, the lady at front desk was annoyed from the moment I approached the desk.Requests about VIP perks were brushed off, not recognized or not available. The place was practically empty. The initial room provided had mold on the roof of the bathroom. The second room had the same issue and the third one was apparently all they had available. There was mold in there as well but not as visible as it was in the other two. It had clearly been painted over. My reservation was none refundable so I endured. The gym is dated and it was in a mess when I walked in there after check in. Decided not to go back in there. My room was cleaned daily but bring your own towel if you must stay here. The towels house keeping kept leaving me after the second day should be retired. The rooms are not soundproof, any movement or sound in other rooms could be heard in my room, as a light sleeper this was challenging. After an attempt on the behalf of Expedia to assist, I was magically provided wine and a plate of fruit mid stay. Even though the hotel is old, there is soo much potential but it’s poorly maintained. The wall papers in the three rooms I saw was on their last leg. Attention to detail could go a long way. The restaurant on 3rd floor had great views, service was slow but I didn’t mind. The staff in the restaurant were polite and the food was tolerable.

This hotel was great! Clean rooms, good view, comfortable bed, great breakfast. Staff was friendly and helpful.

Always a wonderful stay at this very special hotel. The views are incredible and unrivalled in Chania, but it’s the staff that really make your stay so special. They really are the most wonderful friendly team and it is always a pleasure to see him again and stay here. special, thanks to Eva, Maria and Nickolas.

We enjoyed amazing views over Chania from our balcony and restaurant. All the staff were friendly and helpful. The shuttle bus made it easy to get into town during the day and evening. All in all a very pleasant stay.

I liked the place but it I have couple of points to comment on. First the walk to my room was extremely dark, and it was really scary to walk to hallway. Second, as I was in the room and taking a shower, someone opened the door and left the door open. I called the front desk and she asked me 3 times if I am sure that this happened! Why would anybody lie about something like this. I asked her to check with the cleaning lady, she did and called me back apologizing. But that is very unprofessional because why would she try to get in on the first place, how is she not informed that there is a customer in there. Then since she opened and saw that there is somebody in there, why d didn’t she close the door after her. It is just a very unprofessional incident that scared me a lot.

Loving the staff, hotel & food. Really had a lovely time there 👌

Rooms where 5 star rating