Plastic knives and forks at breakfast was the final straw… had to ask for scrambled eggs and bacon! Should have. Even warned about hotel usage for refuges as security was everywhere. N ok t pleasant stay at all… never going back!! Holiday Inn never agsin

Excellent parking. The room was a good size and the bed was very comfortable. Would have prefered more of a hot choice for breakfast but the continental was good. Not enough space in the breakfast area.

Didn’t end up staying at this hotel. It was full of Afghan Refugees with children running riot, in and out of the lift, urinating in the corridor and the adults being aggressive and abusive.

Staffs were wonderful

The woman at breakfast area was very nice and she was very hard working The reception area is very tired looking Bed bit uncomfortable too made loads of noice when moving in bed

Very helpful staff

Arrived for a 2pm check in. Room wasn’t ready. Apparently short staffed. Had a 45 minute wait. Not happy as had an event to attend which we needed to get showered and changed for hence we were late. Bathroom wasn’t clean. No tea or coffee in our room. Did complain but were told nothing could be done as booked through Hotels.comBreakfast this morning was very busy and a wait to get in

Arrived for a 2pm check in. Room wasn’t ready. Apparently short staffed. Had a 45 minute wait. Not happy as had an event to attend which we needed to get showered and changed for hence we were late. Bathroom wasn’t clean. No tea or coffee in our room. Did complain but were told nothing could be done as booked through Hotels.com Breakfast this morning was very busy and a wait to get in

Rooms are big enough. Unfortunately the air conditioning was not working was provided with a fan.Everything else was fine. Staff were friendly & helpful good service.

Outside of hotel needs a clean up as we were greeted by cigarette ends and lots of litter by the entrance. Staff were lovely and very friendly and couldn’t be faulted. Check in was easy. When we got to our floor the lift door opened and we were surprised at the state of the carpet, it was all warped and made be floor uneven. The carpet had marks on from where suitcases had been pulled along and it was obvious the carpet was very dated and needed to be replaced. When we got to our room it seemed clean but on closer inspection of the bathroom we found lots of long hairs everywhere which we didn’t understand why they hadn’t been removed as they were very obvious. First nights stay was ok but the doors do not keep the noise out and we could hear every single conversation as people walked past as there is a gap under the door to our room which let a lot of noise in. Some young men decided to let off a what sounded like a fire extinguisher late on too. The second night was terrible. We had been to Alton Towers that day and looked forward to a nice rest which wasn’t the case, the person above us must have been Nelly the Elephant in the middle of moving furniture because the stomping and banging was horrific and did not stop. Even if we had rang down to reception - what could they have done? We then had people opposite us CONSTANTLY banging on their door. I’m guessing they were locked out on several occasions. The knocking was soo loud it woke me up 3 times. Didn’t sleep well at all.

New build hotel, no air conditioning as broken. Key cards not working. Breakfast in a bag. To top it all some poor bloke in bed when they opened my room. Not great 😌

Very good except air con did not work..which they knew before giving us the room..however they did provide fan but it was not very good.

Had to have a room change as beds for my children weren't made up and room was dirty and mold in the bathroom. Second room needed maintenance as lights weren't working and again mold in the bathroom air vent.

Very nice hotel near to a lovely big lake which was great to walk around. Great pub nearby with tremendous value food and drinks. We have been to 3 different Holiday Inn Express’s in the last 3 days. All were good but this was the best one of all.

Very nice hotel near to a lovely big lake which was great to walk around. Great pub nearby with tremendous value food and drinks. We have been to 3 different Holiday Inn Express’s in the last 3 days. All were good but this was the best one of all.

Very disappointing stay, the hotel itself whilst generally clean is very grubby and needs decorating, on the day the air conditioning was not working, lifts broken. Window sound insulation insufficient to silence the adjacent road - it was like sleeping in a lay-by. Staff friendly and polite only positive, but can’t make up for poor nights sleep.

excellent location for our business trip

It was cheap and served a purpose

I don’t know wheee to start but all I know is holiday inn is definitely off my list of go to hotels Everything was just appalling Ac wasn’t working The rooms were like a furnaceBed cover dirty until I asked for a change Breakfast was nonsense should have just gone out to have a better oneStaff rude and hotel was under staffed. What happened to holiday inn? The top bosses are just rolling in the moneyNo supervision No monitoringIt wasn’t a stay free hotel ans for the money paid it’s is far too disappointing and I vowed never to use holiday inn ever again.

The staff were amazing, we had a problem with the room and the staff were happy to help and get the problem sorted out. We had a fantastic night sleep.

Great location, plenty of parking, clean hotel. Very noisy at front of hotel if your is above smoking shelter. Dinner was terrible but maybe due to covid-19 times. Overall an okay stay.

Very good. Rooms lean, Comfy beds. We'll organised breakfast iin room hot and prepacked. Deffo go again. 5th time now.

It was a good clean hotel With everything we needed

Nice and easy to stay to vistit our family.and lovely pond to walk around

It was clean and functional Sofa bed in family room was just metal springs covered with a sheet, kids had to sleep with us. Complained but did not recieve a response

Darkness in the bedroom - needed to use a torch to read and find thongs in case. Sink didn't work properly , water didn'trun away.

Hotel served its purpose. It's time to stop shouting about how goog hynos beds are! This one definitely wasn't. Too hard. It would have been nice to have an egg option at breakfast. An 'english' breakfast withou a fried egg insn't!!

Very convenient place to stop, easy access, very comfortable

Great very friendly no complaints I have nothing bad say

Very good all round value for money. The breakfast and evening meals are good.

We stayed here to attend the summer national bottle show at Elsecar. We arrived at 0350, and were greeted with a warm welcome. The room was spacious, and well appointed, with a comfy bed, and nice bathroom. Breakfast was fairly basic, but adequate. Overall I rate our stay 3 out of 5. The only problem was noise, from other guests banging doors all night, and noise from the room above, which disturbed our sleep.

Staff very rude and unhelpful. The sofa bed was all wires and very uncomfortable.