Very historic property with a nice staff. It is in a beautiful area of the city.

Beautiful cozy hotel, exelente location close to everything you need within walking distance. Also, people in this town are very friendly and helpful when it comes to giving you directions. Also this town is super clean and you'll fall in love with every single old house and buildings. I'm definitely going back soon.

Beautiful place I will recommend for dure

Personnel were very friendly. Rooms were comfortable.

NO ONE spoke a lick of English, so communication with the front desk was hand signals and frustration. The toilet was broken and despite numerous attempts to have it fixed the issue was not resolved so I had to flush it by filling a trash can with water for our entire stay.

The restaurant

Es muy difícil encontrar estacionamiento y que el hotel cuente con su estacionamiento justo detras de la propiedad es un plus tambien fue de los pocos hoteles que de verdad contaban con señal y wifi ya que hay muy poca señal en chiapas para el celular la verdad todo salio bien excepto por la actitud de la recepcionista al principio la cual fue un poco desagradable entiendo que fue un mal entendido pero no es necesario tener una actitud tan poco servicial o pocas ganas de ayudar

You cant get more central to everything than this place. One block to the main squares. Plenty of Restaurnts and shops around.Mostly flat terrain so very strollable. I was in a room on the quadrangle and it was a bit too noisy for my liking. The room itself is very spacious and comfortable, little tearrace at the back is pleasant. The Colonial rooms are a bit smaller but are in an area where the outside noise is cancelled. Sitting in the quadrangle itself is so nice and peaceful, I just wish the restaurant staff would have played the music quietly instead of at 100db.

Environment, architecture, location, staff

Great experience except that noise carries to the rooms. Wonderful, courteous staff…

The stay was awesome and so was the staff. Everyone was very nice and helpful and the hotel itself was in a great location. Not too close to the town square and not too far away. The place was kept clean, the staff was always cleaning something. It was very picturesque. Omar, who tends a very nice stand in the front was awesome. He spoke English which was a great help for me since my Spanish is very limited. Great time. And the restaurant and staff there was great too....! I would highly recommend.

Great hotel, close to major places of interest. We had a old chimney stove and they lit it for us to have a great cozy night.

Location is good and the hotel's communal areas are nice. The room I had was facing a road and was quite noisy. You should request one of their quieter rooms if you're a light sleeper. The bed was much too hard for my liking and I didn't find it comfortable, but maybe some people prefer that.

Everything was great

Amazing Hotel!! In a great location close to town centre and all the restaurants and shops. Plenty of tour agencies nearby for trips to Palenque/Agul Azul and Canon del Sumidero. The staff are all friendly and helpful. Clean and comfortable rooms. I enjoyed my stay.

Very bad service

Muy bien ubicado, todo muy cerca del hotel, el hotel muy bonito y el desayuno muy rico

It’s a beautiful hotel Very poor amenities

Room specially bathroom needs more lighting

Amazing hotel, colonial style. Big rooms and perfectly located. Highly recommended

N/a

Perfect location close to everything. Friendly staff, would definitely stay here again.

Great experience!

Great location . Staff was friendly and always very helpful with suggestions and booking of additional activities.

We had a lot of fun!

Very very nice

A lovely old hotel in the centre of San Cristobal , the hotel is set in two buildings next to each other , there is a reception in each side . The parking is on the corner of the street and very easy to find. There is no Reataurant but there is a bar / cantina and as it is so central there are places to eat all Around you ,

Colonial style & cozy hotel. Excellent location and amazing customer service

It is located at a walking distance from the main church, old but it goes with the vibe of the city.

The property was build in the 1500s and being inside it an experience of it self.

Nice relaxing place, clean, friendly staff, central location...

Lovely hotel with internal courtyard. Rooms are decorated in a very traditional way that is perfect for San Cristobal. Great location. Helpful staff.