Amazing

Staff were friendly. Place was clean. Overall good experience. Would come back.

Great customer service

Very friendly and helpful people.

Good

Best place too stay

Ok

This hotel was clean, safe. Very convenient and quiet.

The only issue I had at Ticuan was deffered maintence on Fixtures like the showerhead and shaving mirror both were loose, beyond repair and needed replacement.

Majority of the staff only speaks spanish. There were two Ladies at the reception desk, one lady was very nice and spoke english and the other woman never spoke and seemed to have an attitude everyday. The hotel was older . The breakfast is not good and had flies around the food. They don’t provide face towels you have to pay an additional 20.00 pesos for towels . The valet guys did not valet our car parking or help with bags . We had to go get the car each time. Tijuana was a great time outside of the hotel . I’d recommend and Air bnb over this hotel any day

It was a wedding gift for my friends He said the room was super nice!

They don’t have NFL channels, they used to

The property is well maintained and they have an excellent staff who provides great service. I think this will be my hotel of choice whenever I am in Tijuana!

Everything except the noise from some dancing club to loud and make sure to provide coffee at room every day was tray where empty no coffee? Thanks

Clean modern Hotel conveniently in downtown.

Great experience! Hotel room was super clean! Staff were very friendly and helpful! I will definitely be staying here again!

We love this hotel, we only stay here when we go to TJ!

Very good service

2:12 am the noise for the nithe club berry hight bad

I have come to this location time and time again and been pleased every time. But I have noticed the breakfast has become abit smaller.but delicious nonetheless. This time there was a loud drunk that woke up the whole 5th floor and security handled it very quickly. So I thank them

Flavor of food was ok.

Very nice hotel, however, be ready to listen to loud music from the clubs next door till 4 am.

This was by far the best hotel i have ever stayed in Tijuana. Revolucion St was right around the corner and the Zona Norte only a 5 minute walk. My room on the 5th floor was so clean and the appearance was luxurious. I was super impressed on how neat my room was. Air conditioning kept the room cold and smelled clean. Bed was so comfortable and the TV even had English stations. Ice machine was located in the hallway. This will now be my go to hotel in Tijuana. Front desk check in was fast ... but the lady didn't appear cheerful and failed to give me wifi password and how to use elevator to 5th floor. Thank you to the male manager who who helped me those issues.

Always a great stay. Always liked the restaurant in the Ticuan

Ok

Noise from the club next door is unbearable.

The staff was very friendly and the rooms were spacious and clean. I would stay here again!

Great place to stay

Location

Buffet was really good. Rooms are super clean. AC worked very good in Rooms. Quite in hallways. Thank you

Quiet, clean, easy hotel

Horrible front desk service. As a vip access hotel I didn’t receive room upgrade ( please don’t even mention u were full) and the 175 Pesos credit for spa. Expedia should be looking at this because they didn’t delivered it!