The hotel was good and so were the staff, apart from when we asked for extra soap, shower gel and bath mat which we had to ask for a couple of times. We recommend dining in the hotel. The area around the hotel is very noisy due to the nightclubs and not pleasant to see drug dealers openly selling drugs.

Thé hôtel is very clean and friendly stuffs.

Great hotel! Clean, execellent loacation and very friendly stuff.

The hotel was very nice my room was amazing with jacuzzi and balcony views of the beach etc. All staff I met were friendly, especially the pool guys they were having a laugh with my husband and I. Overall the hotel facilities were very good and clean. (However I would recommend hand wash/dispensers) but I always come prepared with my own. The location is perfect, everything a stone throughway. I’m definitely coming back and staying longer. Oh night life was gooood too! No trouble just lively.

The hotel and the rooms are very nice but there are some bad points that had also to be mentionned : - the spa facilities are very bad (cold swimming pool, jacuzzi not working) - the staff is in general new so they discover with you the place and the facilites - if you are at the hugos boutique, you do not have a direct access to the spa -sometimes the cleaning staff want to access to the room in the morning when you manage to rest

The property was average. The cleaning was very basic, ran out of towels, had to invite staff to hover the room, access to hotel included clumsy stairs.

It was really nice and clean

Enjoyable stay. Staff very attentive! Room very swish and stylish.

Sadly due to the nightclubs around the hotel it is nearly impossible to sleep. Constant bass can be heard til around 4am. They say the room are double glazed but it makes no difference The hotel is otherwise good but the lack of sleep was a big issue

I’d recommend to stay at the Hugo next door. This hotel has windows coming out on the busiest street in st Julian’s if you don’t mind loud parties by your window until 4 am I’d say it’s a perfect hotel… but I wish I knew it earlier as I came back from my holiday tired. The stuff was great and helpful, breakfast was just ok.

The hotel was superb, the staff were amazing, very accommodating. The breakfast had the usual cooked breakfast, cereals, fruit, cold meat, toast, cakes and pastries. Can't fault the hotel at all, rooms very spacious and clean. Unfortunately, the hotel was in a nightclub district, although the rooms where triple glazed the noise carried on till 4am! Ear plugs advised. No fault of the hotel, should have researched before booking.

If your aim is to party all night, this hotel is perfect for you. If you planned for anything else than partying all night, then choose a different hotel. It’s a complex of two hotels with several restaurants. The actual night clubs are in the hotel building, so every time I woke up in the middle of the night, I could hear the music. You can’t actually open the windows, as I think they tried to sound proof it (failing miserably) and you can’t open it. The hotel has a dark decor, combined with lack of outside air, makes it super depressing. I guess that’s a small positive - the hotel forses you to be out most of the time. Hugo’s complex except of making it clear that it’s an adult only hotel, doesn’t make any reference how disturbing it is at night. When checking out and said it, the reply I got - yes it is loud. If everyone is in acceptance of that, Hugo! make it clear on your website not to mislead people! The service - the staff is probably most suited to handle the targeted clientele - drunken people in their 20s and 30s, as the attitude of the service and everything about it, is to get you in and get you out. Coffee maker in the room indeed, but also designated to make tea out of? Your card will be charged 150 euros for possible damages, again - adjustment for the targeted clientele. I was lucky in a sense that I needed the hotel to sleep only, so was out most of the day, the unlucky part - the sleep what I needed it for I didn’t get.

The Taxi that was ordered through the Hotel (from airport to the hotel) dropped us off at the wrong location. The whirlpool in our room was not working properly ( no bubbles) it was suuuuupeer loud until 3-4 AM! The TV was not functioning properly and even after exchanging batteries it wouldn’t work only standing up right in front of it! Water pressure over the weekend in the shower was less than satisfying.

Cool

Hotel rooms are spacious and clean. Excellent Breakfast and staff are friendly and go out of there way to accommodate your needs. Raj at the Infinity Pool was very friendly and professional, excellent cocktail maker especially Mojitos. The mixer of international guests are French, German, Italian and British. They had two main events in the evenings near the roof top terrace bar and pool. These were a white party and pool party. The DJs play good mixer of music and it's very relaxing during the day when you want to just relax near the pool and bar.

Beautiful hotel and great experience and location is prime. Rooftop pool is amazing highly recommend!

The hotel is, as other reviews indicate, right in the middle of the party area. However, the rooms were well sound proofed. I'm a very light sleeper and was not kept awake by the hustle and bustle. The staff were exceptionally friendly, particularly the bar staff - Alex, William and Alphonse! The hotel décor is...unique and entertaining. The rooms were spacious, and clean. The rooftop pool/bar is lovely, but busy. And a little on the young side (we are mid-30s). The hotel bar always seemed quiet in comparison to those around. But that suited us just fine! It was one of the few that had AC.

I absolutely love this hotel! The staff were excellent, and the decor is astounding. Perfect location and the hotel itself is beautiful. I also added a spa package thatI used at the H, spa was gorgeous as well!

Very friendly staff and management, made us feel very welcome. The hotel is in the heart of the nightclub strip so streets are busy and a lot of suspect characters around until early hours of the morning. The room was very sound proof given the proximity to the clubs. The pool is actually shared with the sister hotel, not many sun loungers given the number of guests between both hotels. The biggest downside was the daily pool parties from 2pm, music was blaring and it was mainly non guests who paid in for the day adding to the number of people using the pool. It wasn't a relaxing experience. Would recommend the hotel but probably more suited to group of friends rather than couples looking for a romantic getaway.

The worst hotel I’ve ever stayed at in my life. In the middle of the nightclub district with its own in the building. The pounding of the bass is so insane it should be illegal. 5 floors up and the bed vibrates from the music and base. Double windows with airlock can’t stop the sound. Lasts til 5am every single night 7 days a week. Never stay here if you want to actually sleep or have peace of mind. NEVER. Even their own nigthclub on ground floor vibrates up into the 4th floor. No disclaimers no warnings nothing. 0 star.

I stayed at the H Hotel as was moved from the Boutique hotel due to room issues. Fantastic hotel, staff amazing. Only downside is noise from building work plus nightclubs.

It was a superb hotel, great location, wonderful view, staff is extremely helpful. There were some issues with the room though, air-condition did not seem to operate properly and some of the electric switches are not properly aligned (buttons are mixed up). There was a dispute in regards to robes, which were delivered torn up and we were asked to pay for them. However we managed to resolve the problem, despite this being a bother. Overall we enjoyed the stay and would look to going again.

Excellent location, great and luxurious rooms and best service ever from very friendly and helpful hotel employees- specifically Pallavi! I very much recommend this hotel!!

Very dark rooms, comfortable bed and a mirror above the bed, reception staff without a smile, not very pleasant - very rude lady, so fat at the reception, but very nice gentleman with security Breakfasts are poor for such a hotel, the spa area is very good and has a very friendly service, the swimming pool on the roof is small (there is no place to put more sunbeds) so in the season there is no place for sunbathing. The hotel has good marketing and good photos but in live it doesn't make that impression

Design is interesting but very unpractical. No place to hang towels, very small closet space, no soap dish. Shampoo and conditioner and soap had strong smell but low quality. Annoying that the TV comes on every time you enter the room. Area is very noisy, but soundproof windows helped. The breakfast was very limited for a 4* hotel! The rooftop pool was closed every day even with good weather. The indoor pool and sauna steamroll area closes at 6pm. Area is a big party place, not a quaint spot to be found at night.

We had 4 amazing days in jazuzzi Suite Amazing service Good food Really well done with covid restrictions We felt safe

The Boutique Hotel is closed so we were accommodated in the nearby chain hotel. We were told that we are upgraded to a better room as the Boutique hotel is more expensive. But the room had yard view and it was really noisy there due to construction. It was really annoying. I really prefer fresh air instead of noisy unhealthy A/C which you can't even switch off.

Amazing, place, great location

A few Hotels have rooms like Hugo’s Boutique

The furnishing of the room was excellent; however certain facilities were not working such as airplay for the TV.

Loacted on a very load street...even frommthe 7th floor u can hear the Music....the Hotel is dark and black everywhere. It is a party hotel abd bot suitable for people that sleep at night !

good hotel. Great bar/lounge area. What let it down was the rooftop pool. Unless you were up early, there just wasn't enough room to lie anywhere !? Plus, live DJ good idea, but not for your ear drums....very loud