On the first night, when my sister took the shower, the water was barely lukewarm. Very soon, it turned completed cold, and then the cold water also stopped flowing after a few minutes. My sister was in the shower with shampoo in her hairs! We told the host, but he cannot do anything and asked us to try again the next morning. We had to use the bottled water we purchased to brush our teeth, and we cannot flush the toilet. The cold water started trickling in the morning with no hot water. When we returned from our day trip the second day, I ask the host if we had hot water. He said yes. Then the same thing happened again. There was some hot water (with fluctuating temperatures) for a few minutes, once the hot water stopped flowing, the cold water also stop flowing after a few minutes. The host waived our laundry cost (110 soles, less than USD$30) to make this up, but the compensation was so trivial compared to the USD$300+ rent we had to pay for the two-room suite, considering it failed to provide the most essential water required for lodging. The place also has no AC or heat. We had to open the windows to cool the room to sleep, but it became too cold when it's near the sunrise. I got a sore throat and a cold when I woke up in the cold air. We were so disappointed with this disastrous experience.

Wonderful. Comfortable room, delicious breakfast. Windows were thin,.so a little noisy, but we embraced the sounds of Ollantaytambo. Blackout curtains would be the only suggested improvement.

After reading all these great reviews I was unpleasantly surprised when I saw our room . Very small, not well lit, kind of dirty …… but the topper was being misled by Jorge!! Prior to booking I asked about heat in the room as we are from Florida in the U. S. And used to warm weather. Jorge confirmed he had heat/ heater. I booked. Upon check in he said he would bring the heater to the room. We started to head out for dinner and I inquired about the heater. Jorge shows me this tiny heater the size of my hand , and says it has it to be turned off every 20 minutes that is how long it can run!! I said it was useless and I felt mislead. After dinner we found a place with heating , much larger room and cleaner . We checked out and did not spend the night. Our luggage was there for maybe 2 hours and we did not shower. Jorge said he would issue a refund. But we have not received anything and email is now turned off on Orbitz so no way to contact him without calling.

Such a beautiful and peaceful guesthouse. The room was soo spacious and provides you with the escape you truly seek after exploring all the major cities in Peru. We decided to stop over in Ollantaytambo on our way back from Machu Picchu and it was the best decision we ever made. The location of this guesthouse was amazing and is about 5 mins walk away from the main Plaza. The family in charge were soo charming and lovely. Truly made you feel at home. The breakfast was also delicious. Amazing stay, so much soo that we kept recommending this place to anyone who asked us and wished to visit the town during the rest of our stay. We recommend this guesthouse to anyone who wishes to visit Ollantaytambo

The owner was very kind and hospitable!

This is a beautiful guest house with big, clean rooms and views of the Incan ruins on the hills above the town. First rate hospitality and a sense that you’re one of the family.

Nothing exceptional about this place. Pros: Great location, albeit not directly accessible by car (the stairs from the street to the house are steep). Jorge was friendly and helped us with bags and bag storage while we were away at Machu Picchu. Cons: Unfortunately, in the second room we stayed at after returning from Machu Picchu, we did not have hot water. Staff spent an hour trying to fix it and then blamed it on water pressure - except the cold water pressure was excellent. This left us without hot water the first night. The owner didnt even follow up to ask if we're still having issues or to apologize. The next day, i asked him to address the hot water issue and it turned out to be a quick fix, until one of us took a shower and we were left without hot water for the rest of our family. He never apologized for the inconvenience.

Jorge. Is. Awesome. He cares about his guests and their experience in Ollantaytambo! Totally recommend this guest house.