Basic accommodation. Pet friendly. Had a lovely meal at nearby restaurant, the Bon Ap.

Didn’t stay due to flight cancellation. Not reply when trying to contact via telephone

We were unable to honour our original booking due to a Brexit related problem with our dogs at the Channel Tunnel in the UK. I emailed the hotel and received a reply the following day saying that our stay would be honoured for the following night which we were able to accept and subsequently arrived and stayed. No additional charge was requested, only the extra for our dogs to be in the room with us. Well done Ibis Budget Dax

Air conditioning didn’t work and room was boiling and couldn’t sleep, after driving 11 hours not the best place to rest and refuel for the next 7 hour journey. The gentleman at the reception was nice but once we got into the room and settled in he had already finished and there was no one there to advise about the air conditioning

Great location and check in was very good. Basic room but clean and comfortable.

Friendly check-in and clean rooms. Plenty of places to eat in the evening nearby :)

On arrival we were greeted by a smashed door with the glass held together with masking tape. The reception was closed (3pm!) but there was an automated checkin machine. All I had to do was insert my confirmation number which I did, 5 times, and it wouldn't recognise it. No problem, there's a phone number to call if you're having difficulty getting in. The call went straight to voicemail so we had to wait 2 hours to check in. The girl on reception was extremely helpful, no problem at all. Tea and coffee were via vending machines in the hallway, again this is a budget hotel, no problem. The room was clean enough. Very basic, but you get what you pay for. The locale is commercial, retail park stuff but there's a very nice lake close by and some good walks accessed behind the retail "sheds". It was just a "get the head down" on a long journey up from Southern Spain so it was OK for us and at the price there's nothing to complain about.

On arrival we were greeted by a smashed door with the glass held together with masking tape. The reception was closed (3pm!) but there was an automated checkin machine. All I had to do was insert my confirmation number which I did, 5 times, and it wouldnt recognise it. No problem, theres a phone number to call if youre having difficulty getting in. The call went straight to voicemail so we had to wait 2 hours to check in. The girl on reception was extremely helpful, no problem at all. Tea and coffee were via vending machines in the hallway, again this is a budget hotel, no problem. The room was clean enough. Very basic, but you get what you pay for. The locale is commercial, retail park stuff but theres a very nice lake close by and some good walks accessed behind the retail sheds. It was just a get the head down on a long journey up from Southern Spain so it was OK for us and at the price theres nothing to complain about.